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Riverchase Lodge

Photo gallery for Riverchase Lodge

Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Deluxe Suite | Living area | Flat-screen TV
Family Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Riverchase Lodge

Riverchase Lodge

2.5 star property
Hotel with indoor pool, near Dolly Parton's Stampede Dinner Attraction

763 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Non-smoking
Map
3709 Parkway, Pigeon Forge, TN, 37863
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Seasonal outdoor pool
  • Air conditioning
  • ATM/banking services
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Daily housekeeping
  • Blackout curtains
  • Flat-screen TV
  • Free self-parking
  • Outdoor seasonal pool
  • Indoor swimming pools

Room options

About this area

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 6 min walk
  • LeConte Center at Pigeon Forge - 34 min walk
  • Island at Pigeon Forge - 40 min walk
  • Dollywood's Splash Country - 5 min drive
  • Titanic Museum - 11 min drive
  • Dollywood - 11 min drive
  • Wild Bear Falls Indoor Water Park - 9 min drive
  • Anakeesta - 12 min drive
  • Ripley's Aquarium of the Smokies - 12 min drive
  • Ripley's Believe It Or Not Museum - 17 min drive
  • Gatlinburg SkyLift Park - 13 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 56 min drive

Restaurants

  • The Old Mill Restaurant - 13 min walk
  • McDonald's - 8 min walk
  • Golden Corral - 8 min walk
  • Bojangles' Famous Chicken 'n Biscuits - 13 min walk
  • Huck Finn's Catfish - 15 min walk
Map

About this property

Riverchase Lodge

At Riverchase Lodge, you'll be within a 15-minute drive of Dollywood and Island at Pigeon Forge. Guests can hang out at the indoor pool or seasonal outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Titanic Museum and Ripley's Aquarium of the Smokies are within a short drive. Fellow travellers like the location and overall comfort.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms

Arriving/Leaving

  • Check-in time from 4 PM until 11 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 11 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • ATM/banking
  • An indoor pool
  • Seasonal outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • City/local tax: USD 2.5

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to September 01

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>This property does not have lifts.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

Does Riverchase Lodge offer free cancellation for a full refund?
Yes, Riverchase Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riverchase Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riverchase Lodge?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Riverchase Lodge?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Riverchase Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Riverchase Lodge?
You can check in from 4 PM - 11 PM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at Riverchase Lodge and nearby?
Riverchase Lodge has an indoor pool.
What's the area around Riverchase Lodge like?
Riverchase Lodge is a short 6-minute walk from Dolly Parton's Stampede Dinner Attraction and 13 minutes' walk from Old Mill. Travellers say that this hotel is in a good location.

Reviews

5.8

5.8/10

Cleanliness

6.9/10

Staff & service

5.7/10

Amenities

5.5/10

Property conditions & facilities

5.9/10

Eco-friendliness

Reviews

8/10 Very good

Alysha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Glenn, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Deidre, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Cindy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was okay the beds were a little hard but other than the noise from people running in and out of the pool it was okay
Pamela, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

One of the mattresses in room 327 was so bad it was almost I'm possible to sleep on it. It literally felt like I was sleeping on the springs. I was a little disappointed that the indoor pool was not heated. The water was way too cold to even enjoy it. I heard another tenent ask the front staff about the pool being heated. She told them the pool itself isn't heated, but the room was heated. My youngest tried to get in the pool but was shivering. Did not get the opportunity to enjoy the hot tub because it was down for maintenance.
Rachel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Pam, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

No hot water in my room and the pool was so nasty and the internet sucks not cable I would never stay at this hotel again
Lucinda, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not up to the standards specifed on website
The rooms were very outdated. the sink was very low. was more kid size. There weren't a table or chairs , no hangers. I booked this hotel because of the hot tub and indoor pool. The hot hub was broken, and the pool was ice cold. I thought it said heated on the website. The pictures on line are clearly not what the place actually looks like.
Brande, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Disappointing
First room had noisy squeeling heater, and bathtub dirty, stained and chipped. Indoor pool water was freezing cold. No table and chair in room to sit and eat. Anything metal was rusted and shown rust stains, got stuck on elevator. Wifi very slow. No room service on Sunday. Hot tub closed for maintenance. We have stayed here for many years but it seems like maintenance and upkeep of the entire property has drastically declined over the last few years. Staff was nice, but only one person to handle all services. No offer was made to either upgrade, refund or discount our stay. Will not be staying here again unless property undergoes much needed maintenance and amenities added. Very disappointed, overall this time a 3/10, previous stays were about 7/10 rating.
Chris, 3-night family trip
Verified Hotels.com guest review