Royal Central Hotel The Palm

Hôtel 5 étoiles à revoir.. beaucoup de choses qui vont pas Par contre geste commercial car problème de fuite d’eau . Petit dej au top 👌.

Our stay was excellent! Really nice staff, very friendly and professional. Especially Mr Emmanuel was very welcoming every single day. I would highly recommend Royal Central Hotel The Palm. Many thanks again all.

Amazing stay! From head to toe! Just the wall is pretty thin could hear everything ... other than that everything was organized, staff were professional and the pool is gorgeous:)

Everything was perfect. But room towels are too old.

Everything seems perfect, but, may be because my room was next to the room keeping room @ Room 320. And, somemore the soundproof inside the room is not good. i can hear clearly what the staff is talking outside the door. You need to install a solid door. As you know, sound proof may greatly affect a guest's comfortable and affecting the quality of sleep. Thanks!

We spent our honeymoon here. This is a great hotel if all you want to do is laze around the pool and the beach. The pool area is comfortable, and we were always able to find a sun-lounger on the beach if we wanted to relax there instead. Due to the hotel's location, it's not the easiest place from which to go and explore the city. However, taxis in Dubai are plentiful and affordable. On the other hand, it would be really useful if the hotel provided a free or affordably-priced shuttle to the nearest public transport route, as the Palm is not served by public transport. My husband and I found the bed at the hotel really comfortable, and the room was spacious. However unfortunately my husband fell ill because of the harsh air-conditioning system. We had asked for the system to be "unlocked" so that we had the option to change the temperature and to turn it off on occasion, but we were not so happy when the very loud alarm woke us up early one morning because of humidity. At first we thought it was a fire alarm but then realized it was only in our room, and then my husband found a sign in small letters saying that when the room gets humid it triggers the alarm. In addition to this, there was a sign in our bathroom saying that if we wanted to keep our towels to save the environment, we should hang them up (if not, put them on the floor). Even though we hung them up, they were changed every day. Overall, not exactly worthy of 5*, but a comfortable hotel.

I arrived with my wife and enfant to hotel around 10PM, the waiter awaited me to exit from the car and to walk to his desk to ask him about the parking, he informed that I should leave my car outside till I finish the checkin. After checkin he advised me to take my car to parking by myself!!! I through the hotel offer valet parking. There was a very bad smell on the basement parking coming from the mix of restaurants food. The bathroom was not clean, we have noticed presence of flys and insects. Absence of any help at the beach area. The big surprise was the payment of supplement for the coffee because the hotel is offering the breakfast without coffee. We will not return again to this hotel, how it got rated 5* ?

One of the best hotels i have booked in dubai, the service, food, private beach made me reebok it for 2 extra days. The hotel take covid 19 seriously and that make us feel more safe.

The hotel is beyond overpriced for what you receive. Yes the views are amazing but everything else is substandard. We booked half board and the food was AWFUL both at breakfast and dinner and the managers seemed unable to deal with complaints in the correct manner. The room was no cleaned properly and we were not given basics such as hand towels. Overall, I was completely disappointed by this hotel and will never return.

Not a too big hotel bit very nice . Good breakfast , very helpful staff.