Decent hotel located right in the heart of Kaloum. They do have a cockroach problem in the rooms, and some sewage smell in the bathroom. They need to get that under control, and the room would be a lot better. I did enjoy the coffee and tea facilities in the room, and the AC was powerful. There was some confusion about the free airport shuttle - Hotels.com clearly lists it as an included perk for the roundtrip, but they didn’t want to honour it for a one night stay (luckily, I was planning to stay two days anyways). But, I was later told it only covers the trip from the airport, not the return. Again, that’s not what was agreed to in the booking. Make sure you take screenshots and if they hassle you, just call Expedia/Hotels.com and they will call them to ensure you receive the correct inclusions. Service was good at times, poor at others - they seem to have a new person at the desk every time I passed by, so there is some confusion when one person has promised something, then the next person knows nothing of it. If it were not for the free shuttle to and from the airport, it would be a bit overpriced. If they could get the cockroaches under control (I killed at least ten), it would be a good hotel.