Located near a train station, Cubanacan San Felix is a great choice for a stay in Santiago de Cuba. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this Colonial hotel include a snack bar/deli and a terrace.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
42 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Free on-site self-parking
Property amenities
Food and drink
2 bars/lounges
Restaurant
24-hour room service
Snack bar/deli
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1910
Terrace
Television in common areas
Communal living room
Banquet hall
Reception hall
Colonial architecture
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Panorama – On-site lobby lounge. Open daily.
Los dos Gaticos – On-site bar. Open selected days.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 1 per hour (rates may vary)
WiFi is available in public areas for USD 1 per hour (rates may vary)
Late checkout can be arranged for an extra charge of USD 2.50 (subject to availability)
Credit card charges are subject to an extra charge of 3 per cent
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that credit cards issued by US banks or their branches are not accepted.
Also known as
Cubanacan San Felix Hotel
Iberostar Heritage San Felix
Cubanacan San Felix Santiago de Cuba
Cubanacan San Felix Hotel Santiago de Cuba
Frequently asked questions
Does Cubanacan San Felix offer free cancellation for a full refund?
Yes, Cubanacan San Felix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cubanacan San Felix?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Cubanacan San Felix?
Yes, there's free self parking.
What are the check-in and check-out times at Cubanacan San Felix?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 2.50 (subject to availability).
What is there to do at Cubanacan San Felix and nearby?
Cubanacan San Felix has 2 bars.
Are there restaurants at or near Cubanacan San Felix?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Cubanacan San Felix like?
Cubanacan San Felix is in the heart of Santiago de Cuba, a short 2-minute walk from Santiago de Cuba Courthouse and 2 minutes' walk from Casa Natal de Jose Maria Heredia.
Cubanacan San Felix Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
6.6/10
Staff & service
9.4/10
Property conditions & facilities
Reviews
8/10 Very good
9 January 2020
Santiago de Cuba.
Wonderful. A centrally located hotel but it was closed upon arrival for some strange reason. They put me in Casa Granda hotel which is centrally located, very nice and owned by them.
John David
John David, 3-night trip
Verified Hotels.com guest review
4/10 Fair
7 January 2019
Worst experience I ever had on a 4 star hotel, no TV service for more than 24 hrs, UNACCEPTABLE
Alex
Alex, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 May 2019
Location、内装OK,。エレベーターなし。
歩行者天国の繁華街、Jose Antonio Sacoに面していて、Cespedes広場まで1ブロックと非常によいlocationにあります。リフォーム仕立てのようで内装はしっかり綺麗なのですが、エレベーターが無いのが2階(実質3階)以上だと不便です。