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All properties in Xcaret, Playa del Carmen, Quintana Roo, Mexico
All inclusive

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

All-inclusive beachfront property with spa, near Xplor Theme Park

  • Free full breakfast, free WiFi, and free parking
From
€547

Image gallery

  • Guest Room
  • Guest Room
  • Beach
  • Infinity Pool
  • Guest Room
Guest Room. Image 1 of 78.
1 / 78Guest Room
9.4.Exceptional.
  • The check-out process was a bit frustrating. No clear communication on the check-out was…

    Apr 14, 2021

  • Excellent Hotel

    Mar 17, 2021

See all 1,923 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Transport options
Dining options
Quiet
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 900 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 12 restaurants and 2 poolside bars
  • Full-service spa
  • 10 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Private bathroom

What’s around

  • On the beach
  • Xplor Theme Park - 16 min walk
  • Xcaret Eco Theme Park - 24 min walk
  • Playa del Carmen Maritime Terminal - 5.2 mi / 8.3 km
  • Playacar Golf Club - 5.5 mi / 8.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite Ocean Front Adults
  • Suite Ocean Front Family
  • Suite Garden
  • Junior Suite
  • Suite Ocean View
  • Suite River
  • Swim Up Ocean Front
  • Swim Up Garden
  • Junior Suite Adults
  • Suite River Adults
  • Suite River Spa Adults
  • Junior Suite Spa Adults
  • Suite Garden Spa Adults

Location

  • On the beach
  • Xplor Theme Park - 16 min walk
  • Xcaret Eco Theme Park - 24 min walk

What’s around

Landmarks

  • On the beach
  • Xplor Theme Park - 16 min walk
  • Xcaret Eco Theme Park - 24 min walk
  • Playa del Carmen Maritime Terminal - 5.2 mi / 8.3 km
  • Playacar Golf Club - 5.5 mi / 8.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

At a glance

Size

  • 900 rooms
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • Up to 22 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Free full breakfast daily
  • 12 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Playground on site
  • Rowing or canoeing on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 6
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Italian
  • Korean
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Number of living rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included
  • Gratuities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, MULUK SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Playground on site
  • Rowing or canoeing on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Service animals exempt from fees

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 10 outdoor pools and a children's pool.
  • Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 12 onsite restaurants, featuring beachfront dining, Mexican cuisine, and pool views. Nearby restaurants include Perché no (3.8 mi), El Gran Taco (4 mi), and Doña Aurelia (4.4 mi).
  • Have fun with onsite activities like kayaking, rowing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive also has 2 swim-up bars, 2 poolside bars, and a 24-hour fitness center, as well as spa services and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Great

    Alfonso, 5 night family trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Heaven on earth

    This was a family vacation. What an absolutely beautiful hotel. We got a river swim up. We upgraded at the hotel. So worth it. I wish we spent more time there but we are planning a trip back. This property is massive. There is soooo much to see and do. There is absolutely no need to leave the hotel. We were planning a day trip to Tulum and decided it wasn’t worth going and floated around the river all day. Sunday brunch is a MUST. We also tried Ha’ restaurant it is a must as well. All the food was really good I was pleasantly surprised by this all inclusive. This place is rated 5 diamonds and it’s well deserved. I can’t wait to go back. The only room for improvement would be the check in and out process. It was a bit hectic. I actually felt like a received some attitude at check out by staff because they took so long to double check a charge that they were causing my to be late for my departure to the airport. This honestly put a bit of damper on my whole experience. I was also never given a tour of the place. I looked for staff after my arrival and never found her again. I was told there is a membership that we would have loved to sign up for but since they skipped us I guess we will have to wait for next time

    Stephanie, 3 night family trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Beautiful, breathtaking, incomparable. Service it top tier. Skip the membership breakfast if you know you aren’t really interested. Carry around a few dollars a day for tips if so inclined.

    4 night romance trip, Feb 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel was the best, everyone was nice and Polite !! Will definitely come back with my kids !!

    4 night romance trip, Feb 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This place went above and beyond on cleanliness! Especially during a pandemic! Great service and really nice place! I only wish we had more days because you have access to all the parks and the hotel itself is amazing! So much fun!

    3 night romance trip, Feb 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    El lugar es muy bonito lo recomiendo limpio toman muchas medias de precaución

    1 night family trip, Jan 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This place is awesome, we even had a butler, I couldn’t ask for a better place to stay, it was magical

    2 night family trip, Jan 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great customer service and the place is very beautiful ☺️

    Reyna, 3 night family trip, Jan 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall vacation was fantastic! Staff was amazing, very clean, and food was delicious. My only feedback to them would be to heat all of their pools instead of just the main pool. I paid for a swim up room, but couldn’t utilize that pool because it was just way too cold. But, other than that, which is a small issue, everything was outstanding!

    Jessica, 3 night family trip, Jan 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing! One of the best hotel experiences I’ve ever had! The staff was amazing!

    Stephanie, 4 night romance trip, Jan 21, 2021

    Verified Expedia guest review

See all 1,923 reviews