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Helena Park - Ultra All inclusive

Photo gallery for Helena Park - Ultra All inclusive

Indoor pool, outdoor pool, open 9 AM to 7 PM, pool umbrellas
View from property
Free minibar, in-room safe, desk, free WiFi
Reception
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Overview of Helena Park - Ultra All inclusive

Helena Park - Ultra All inclusive

5.0 star property
Upmarket beachfront property with spa, near Sunny Beach

9.4/10 Exceptional

41 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Sunny Beach, Sunny Beach, 8240
Main amenities
  • Daily housekeeping
  • On a private beach
  • Winery
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • On a private beach
  • Sunny Beach - 4 min walk

Getting around

  • Bourgas (BOJ) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Coco Beach Bar - 12 min walk
  • Bulgarian Restaurant Nessebar - 13 min walk
  • Lobby Bar - 9 min walk
  • RIU Black Sea Restaurant - 8 min walk
  • Terra restaurant Riu Paradise - 9 min walk
Map

About this property

Helena Park - Ultra All inclusive

Helena Park - Ultra All inclusive offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be 0.2 mi (0.3 km) from Sunny Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Restaurant Poseidon, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include a winery, a free kid's club and a poolside bar. Fellow travellers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
In-room minibar (all beverages included)

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness
Yoga

Languages

Bulgarian, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 211 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Free daily reception
  • Room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On a private beach
  • Yoga classes
  • Shopping

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Water slide
  • Winery on site

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • Bulgarian
  • English
  • German
  • Russian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Spring water bath
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Lions Health and Beauty. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Restaurant Poseidon – This poolside buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Dolphin Restaurant – This beachfront restaurant specialises in seafood and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Blue Lagoon Barbecue – This poolside restaurant specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 7 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Helena Park Ultra All inclusive Hotel Sunny Beach
Helena Park Ultra All inclusive Hotel
Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
Helena Park Ultra inclusive
Helena Park Ultra All inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park - Ultra All inclusive All-inclusive property

Frequently asked questions

Does Helena Park - Ultra All inclusive offer free cancellation for a full refund?
Yes, Helena Park - Ultra All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Helena Park - Ultra All inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Helena Park - Ultra All inclusive?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9 AM to 7 PM.
Are pets allowed at Helena Park - Ultra All inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Helena Park - Ultra All inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Helena Park - Ultra All inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Helena Park - Ultra All inclusive?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).
Is there an on-site casino at Helena Park - Ultra All inclusive?
No, this property doesn't have a casino, but Platinum Casino (15-min walk) and Casino Hrizantema (4-min drive) are both nearby.
What is there to do at Helena Park - Ultra All inclusive and nearby?
On-site recreation at Helena Park - Ultra All inclusive includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Helena Park - Ultra All inclusive also has a private beach, a water slide and a winery, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Helena Park - Ultra All inclusive?
Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and garden views.
Does Helena Park - Ultra All inclusive have rooms with private hot tubs?
Yes, each room has a spring water bath.
Does Helena Park - Ultra All inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Helena Park - Ultra All inclusive like?
Helena Park - Ultra All inclusive is a short 4-minute walk from Sunny Beach and 15 minutes' walk from Platinum Casino.

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.3/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent!
Daniela, 6-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Excellent!
Daniela, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Raluca, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Coming up Roses
This is an amazing hotel with GREAT Chefs and Staff. Everyone was so friendly. The all inclusive was nothing short of 5 star. I’d recommend this hotel to anyone staying in Sunny Beach.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice personal and the room Is according 5 starts standard.
Iliuta Catalin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Enache, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

If the Royal Palace Helena Park Hotel was an all inclusive cruise ship, it would be known as the Titanic not because of the level of service but the experience... -not issued wrist bands upon arrival and were refused drinks and when the bartender called the front desk they were told we weren’t untitled to drinks. Had to go back to front desk to get wrist bands -took numerous trips to the front desk to have the minibar switched over to the all inclusive package -air conditioning was shut down for the season so the room was 28 degrees -staff that just didn’t seem to know what they were doing, was very confused about what is included in the all inclusive package, the bar staff doesn’t know when the restaurant opens etc... They tout themselves as an ultra all inclusive, but they are far from it. This is suppose to be a 5-star resort, but in reality it’s more like a 3-star. Maybe we just got unlucky, but would not recommend this place to friends and would not stay there again.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

6/10 Good

For families with kids not for couples or solo
For families and kids resort, including the “ ultra all paid for” system and kids entertainment. No direct access to beach or even view of beach. A bit disappointing when it comes to room comfort ( ie Pillows, no robs, no slippers, laundry..etc). Not a 5 star hotel or setup.
Zahra, 1-night trip
Verified Hotels.com guest review