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Phoenix Grand Hotel

3.5 star property
Central hotel with full-service spa, connected to a shopping centre, near Bangla Boxing Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenix Grand Hotel

Outdoor pool, pool umbrellas, pool loungers
Point of interest
Point of interest
Point of interest
Rooftop terrace

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Spa
  • Pool
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Fridge
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
The price is €190
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 28.0 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
184/47 Phungmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • Bangla Boxing Stadium - 1 min walk - 0.1 km
  • Jungceylon Shopping Center - 2 min walk - 0.2 km
  • Banzaan Fresh Market - 3 min walk - 0.3 km
  • Bangla Road - 5 min walk - 0.5 km
  • Patong Beach - 10 min walk - 0.8 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 57 min drive
  • Airport pickup service

Restaurants

  • ‪Kuwait Restaurant (مطعم الكويت) - ‬2 min walk
  • ‪Amena Burger - ‬3 min walk
  • ‪Chang Club - ‬1 min walk
  • ‪สตาร์บัคส์ - ‬2 min walk
  • ‪Pakarang Seafood - ‬2 min walk

About this property

Phoenix Grand Hotel

Phoenix Grand Hotel features a rooftop terrace and puts you only steps from Jungceylon Shopping Center. Guests can be pampered with Thai massages at the spa and grab a bite to eat at the restaurant. An outdoor pool and a terrace are other highlights.

Languages

English, Thai

At a glance

Hotel size

  • 116 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby
  • Street parking available

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is open daily.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 250.00 per person
  • Airport shuttle service is offered for an extra charge of THB 1200 per vehicle

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.

Also known as

Phoenix Grand Hotel Hotel
Phoenix Grand Hotel Patong
Phoenix Grand Hotel Hotel Patong

Frequently asked questions

Does Phoenix Grand Hotel offer free cancellation for a full refund?
Yes, Phoenix Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Phoenix Grand Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Phoenix Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Phoenix Grand Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Phoenix Grand Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is THB 1200 per vehicle.
What are the check-in and check-out times at Phoenix Grand Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Phoenix Grand Hotel and nearby?
Phoenix Grand Hotel has a spa and an outdoor pool.
Are there restaurants at or near Phoenix Grand Hotel?
Yes, there's an on-site restaurant that offers international cuisine.
Does Phoenix Grand Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Phoenix Grand Hotel like?
Phoenix Grand Hotel is in the heart of Patong, a short 5-minute walk from Bangla Road and 10 minutes' walk from Patong Beach.

Phoenix Grand Hotel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

siness | Solo Clean rooms. Super clean beds and sheets. Small but comfortable. The location is good. Can grab drinks and good burgers hotel on ground floor.
Verified Expedia guest review

2/10 Poor

Rude staff. Horrible experience during the check out. They tried charging us 200 bahts for a dirty towel
6-night family trip
Verified Expedia guest review

8/10 Very good

9-night trip
Verified Lastminute guest review

10/10 Exceptional

Such a pretty hotel, the quality of service is second to none.. very friendly staff, always smiling and helpful. Get on board, you will not be disappointed. Kind Regards, Steve - Perth Australia
8-night trip
Verified Expedia guest review

8/10 Very good

simple, good shower comfortable no luxuries just what you need
2-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent location. Big rooms,I had a mountain view room which was nice and quiet. So close to shopping centre and market.
5-night trip
Verified Expedia guest review

8/10 Very good

Good location Clean and quiet Good air conditioning
8-night trip with friends
Verified Expedia guest review

8/10 Very good

The only good thing about the Phoenix Grand is that the room was spacious and had a great view. The let down was the neglected common areas. The place felt Like a backpackers hostel. Doors were slammed through the night and on many occasions people were screaming in the common areas in the early hours of the morning. I had the buffet breakfast twice in 13 days as they did not have much variety. There are other places down the road serving better breakfast for similar price. This could be a great hotel if it was better maintained which would hence attract a better clientele. I cannot fault the position as it is literally around the corner from the Banzaan Market, Jungceylon shopping centre and only a short stroll to Bangla Road and Patong beach.
13-night trip
Verified Expedia guest review

6/10 Good

Good location for price
Very good location comfortable bed & clean room Breakfast very average - pool dirty & broken couldnt use - shower needs updating as door wouldnt fully close was ok for price
sudip, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Couple holiday
Great location, rooftop pool on the 9th floor was nice and refreshing, breakfast was average but room was clean and comfortable. Very good value of money.
Kristiina, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Good location but bad policy
Good location, not too close to the Bangla Road so it is not noisy but not too far from the beach (about 15 min walk). The only complain is that they have the policy that if you damage or lost towels you have to pay but the problem is that when the clean the room they took out 2 towels and only replace 1 and when we call front desk to complain they said that we lost the towel and want us to pay. We have to spend time to explain to them and finally they did not charge but we have to count the towels every single day to make sure they replace the same number of towels they took. Another problem is that they provide only 1 key and you need that key in the slot for electricity to work and it is very inconvenient if one person want to go out and one person want to stay in the room. We ask for additional key and they said it will cost 500 baht (about $18 dollar with is almost the same price of 1 night) so it is ridiculous. Also, it is very easy to forget the key in the room when you walk out and the door automatically slam shut.
Henry, 6-night family trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Good and near everywhere
Gee Shim, 2-night trip
Verified Hotels.com guest review

4/10 Fair

It was just super super super basic, the design of the bathroom was not very thoughtful. The aircon is the worse as it can be roaring through either at nights or day time. Front desk staffs attitude was just so so. So will not really recommend this hotel to people At All.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good hotel to stay
It's very comfy place to stay close to everything in the heart of patong the swimming pool has awesome views in general I'm happy with the place and my next visit I'm going to stay there again .
Ahmed, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Very good for the price. Close to everything. You can walk to the bar area and the beach. It is also located next to a mall. Quiet and clean room. I would not complain for this price.
4-night trip with friends
Verified Expedia guest review

8/10 Very good

Could benefit from a better pool schedule and pool needs better maintenance.
5-night romance trip
Verified Expedia guest review

4/10 Fair

Carlos, 7-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very good

Simple but quiet
Hotel is simple but in perfect location at the end of Bangala road. Quiet enough to enjoy but close enough to everything. Be careful renting motorbike from the place just outside the hotel as they are a bit cheeky and kept our deposit over a minor scratch that we did not do. Lesson learnt.
Caitlin, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Lovely stay, girls at the front desk in the afternoon were great!!! :)
3-night trip with friends
Verified Expedia guest review

8/10 Very good

We were moved to their sister hotel the Mirage upon our arrival as the Phoenix Grand was fully booked. I found this absurd cos we booked it in advance. The stay @ Mirage Hotel was "ok" but there was a stench from the toilet but happily moved us back to Phoenix Grand the next day Location: convenient, just find Patong (Bangla ROad) Boxing Arena. Surrounded by eateries (a local fresh market called Banzaan) with a weekend night market A lot of convenience shop i.e 7-11, 77 mart, 99 mart Opposite Bangla road And 100 m away from Jungceylon Mall Service: receptionists are very friendly, helpful, honest We checked out at 12 noon but helped to offer us concierge service and shower (towel provided) at no cost as our shuttle to airport (250 baht per person) was at 6pm Breakfast: so so, but it is cheap enough to preBOOK during booking as many other on the spot Buffet Breakfast will cost you 200 baht per person (we paid an approximate 160 baht for 2 persons per day) Cleanliness: clean toilet and room only improvement is towel - need to be clear of washing detergent/ chemicals bed sheets: can see stains Bed: a king size bed, good quality with 2 pillows, above the normal standard of a budget hotel Price: worth what you paid for Overall: recommended as location and services are great
JP, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hot recommend great place
Great value for money , new hotel, space room, nice staff
Michael, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great choice
Great hotel low price
eyal, 1-night trip with friends
Verified Hotels.com guest review