2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014
What's nearby
Ryogoku Kokugikan - 3 min drive
Tokyo Imperial Palace - 4 min drive
Tokyo Skytree - 5 min drive
Sensoji Temple - 5 min drive
Tokyo Dome - 6 min drive
Getting around
Tokyo (HND-Haneda) - 25 min drive
Tokyo (NRT-Narita Intl.) - 45 min drive
Bakurochou Station - 16 min walk
Hatchobori Station - 19 min walk
Asakusabashi Station - 21 min walk
Suitengumae Station - 3 min walk
Hamacho Station - 9 min walk
Ningyocho Station - 9 min walk
Restaurants
福しん - 4 min walk
龍鳳 - 6 min walk
マクドナルド - 6 min walk
讃岐うどん 谷や - 3 min walk
ロビーラウンジ フォンテーヌ - 2 min walk
About this property
City Pension Zem
When you stay at City Pension Zem, you'll be a short five-minute drive from Tokyo Imperial Palace and Tokyo International Forum. Guests indulge in massages, then grab a bite to eat at the restaurant. Also, Ginza Six and Ueno Park are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is only a short walk: Suitengumae Station is 3 minutes and Hamacho Station is 9 minutes.
Languages
English, Japanese
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Slippers
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Microwave
Free bottled water
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Also known as
City Pension Zem Hotel
City Pension Zem Tokyo
City Pension Zem Hotel Tokyo
Frequently asked questions
Does City Pension Zem offer free cancellation for a full refund?
Yes, City Pension Zem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Pension Zem?
Sorry, pets aren't allowed.
Is parking offered on site at City Pension Zem?
Sorry, there's no on-site parking at City Pension Zem.
What are the check-in and check-out times at City Pension Zem?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon.
Are there restaurants at or near City Pension Zem?
Yes, there's an on-site restaurant.
What's the area around City Pension Zem like?
City Pension Zem is in Chuo, a short 3-minute walk from Suitengumae Station.
City Pension Zem Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
19 December 2024
Great location and service
Great location and stay
Michael
Michael, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Second time around
This is our second time staying at this hotel and that is for a reason. The room is spacious especially for Japanese standards, there is a special touch to it as the owner is very hands on and it is close to the TCAT where one can board the limousine bus to go to Haneda or Narita airport. They have many amenities and they would refresh our towels and bottled water everyday. There are also many restaurants nearby and is walking-distance to train stations. We will definitely stay again!
Megan
Megan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Enjoyable stay
Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Rachel
Rachel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Old but good
It's very spacious but since the hotel is old, the carpet is not as clean looking and the a/c is not as strong.(it just takes time to cooldown the space but doesnt lack the power). Staff is very friendly and all speaks very good english. Location is great as you have many subway station to choose from (ranging from 5min to 15min walk), and most importantly, the airport limo bus is like 7 minute walk away.
Jonathan
Jonathan, 14-night trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
Xiangdang
Xiangdang, 3-night trip
Verified Expedia guest review
8/10 Very good
18 September 2024
Tyler
Tyler, 5-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
200m from Tokyo city Air Terminal. Easy access from/to Narita or Haneda airport. Staff members are friendly and very kind. The owner speaks fluent English.
Takako
Takako, 2-night trip
Verified Expedia guest review
8/10 Very good
5 September 2024
The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Mary
Mary, 3-night trip
Verified Expedia guest review
6/10 Good
31 August 2024
Aaron Check Hay
Aaron Check Hay, 2-night trip
Verified Expedia guest review
8/10 Very good
21 August 2024
Close to bus and subways
Alfonso
Alfonso, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
7 August 2024
Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Christina
Christina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Charlotte
Charlotte, 3-night trip
Verified Expedia guest review
8/10 Very good
2 August 2024
phuong thao
phuong thao, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
John
John, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
All the hotel staffs are always thoughtful.
Noriko
Noriko, 11-night family trip
Verified Expedia guest review
8/10 Very good
23 July 2024
Staff was very helpful and welcoming. Took our very heavy luggage to our room. Would have liked to give them a higher rating if the air conditioning was not making so much noise.
I-Lee
I-Lee, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
The hotel is surprisingly a block away from one of Tokyo City Air Terminals, Train Terminal and Tourist Information building. You can easily access Tokyo's tourist destinations. Narita and Haneda airports are a Limo Bus ride away.
The hotel owner and his staff speak English and are very helpful.
wenceslao
wenceslao, 3-night romance trip
Verified Expedia guest review
8/10 Very good
5 July 2024
Lovely and helpful staff.acessible to most amenities and public transport.
Maria
Maria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
Excellent location 👍
Jonalyn
Jonalyn, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Tara
Tara, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
We really enjoyed our stay here. The room was pretty big and the location was nice and quiet. They provided us clean towels and water bottles daily if we needed. There’s a 7 eleven right around the corner and the subway was about a 7 min walk. The property is older but that didn’t bother us. We would definitely stay here again.
Elizabeth
Elizabeth, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
4 June 2024
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Nattanan
Nattanan, 5-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Danielle
Danielle, 7-night family trip
Verified Expedia guest review
8/10 Very good
25 May 2024
Bryan
Bryan, 6-night trip
Verified Expedia guest review
4/10 Fair
7 May 2024
Stained and ripped csrpering throughout entire hotel including lobby and rooms. Extremely dusty and dirty room. Clean towels left on hallway floor instead of hung on door like other hotels. There are 3 nearby subway lines but very limited dining, shopping, and sightseeing. In all, probably the worst hotel I've stayed at in Japan. Do yourself a favor and stay at a better hotel for slightly more money.