RELIEF PREMIUM Haneda by RELIEF

One complaint, the small safe is situated 2 inches above the floor making it hard to access. That’s it the small room was perfect, clean, comfortable. The bathroom and the amenities good too.

small compact rooms, very clean and good location to walk to Kamata. breakfast a little pricey at 1800 JPY so did not take it. Airport transfer bus worked well, must remember to book well in advance as quite a small bus that only drops off and does not pick up from airport...

I had read some negative feedback about this Hotel but decided it’s proximity to the Airport warranted the risk. I’m pleased to report this was one of my finest stays in Japan. The entire staff were friendly, helpful & capable of sufficient English to smooth the check-in. All Advance requests were provided & there were no bad points to the room or Hotel. I would reserve this hotel again in a heartbeat!

Stay was amazing. Apart from some noisy guests. The room cancelled noisy pretty well.

When I book this hotel for my out-of-town guests (twice), they get the “newer” beige bamboo rooms. However, when I book it for myself (twice), I get the darker, older rooms. I’m not sure why or how this happens.

We had a quick but pleasant stay. One disappointment was in regards to the airport shuttle service - we booked this hotel due to this service, and while the details of the hotel may say it’s a limited service, it was even more limited than I would imagine a hotel to provide. The shuttle ran once per hour in the mornings with only a few slots per hour. Names were taken on a first come first serve basis, and only after check-in. Do not book this hotel expecting airport shuttle. Otherwise, everything else was good. Breakfast buffet was great, variety of offerings. Provided an umbrella during the rain. I enjoyed the robe and slippers provided. Room was very small but this was fine for my partner and I.

Easy access from Haneda vis train.

The room was small but perfect for two beds/two people. The service was top notch - everyone that I encountered from the front desk to the restaurant to the room service was very friendly. The free breakfast was healthy - greens, soy stuff, yogurt - I was expecting a traditional Japanese breakfast but overall - it was tasty. I stayed at another hotel in Shibuya after this one and they were terrible - rooms were crappy, service was horrible. If I am in Japan again - I will definitely stay at this Relief Premium again! 7-11 is right next door and lots of other shops an sights to see within walking distance. The only negative for hotels.com is that it says there is a free shuttle from the airport to the hotel - that is not true. It's the opposite - there is one FROM the hotel back to the airport. Other than that, I'd still come back here again.

Perfect for those needing to be near Haneda Airport but be sure to book the shuttle bus when you check in as space is limited and pre booking of this service is not possible.

Great room in very reasonable price. Amazing variety of amenities,include pajamas, new slippers, toothbrush and toothpaste, combs, shaving leathers, shampoo, skincare cream, etc. Caring service, convenient, quiet and nice location to go to Tokyo and Haneda International Airport. They have free shuttle service to Haneda airport. Additionally, they gave me a free upgrade room! Thank you!