UnityPoint Health - Methodist West Hospital - 6 min drive - 5.1 km
Living History Farms - 9 min drive - 9.2 km
Val Air Ballroom - 10 min drive - 11.9 km
Getting around
Des Moines International Airport (DSM) - 32 min drive
Restaurants
Casey's General Store - 3 min drive
The Cheesecake Factory - 10 min walk
Chick-fil-A - 3 min drive
Starbucks - 10 min walk
Texas Roadhouse - West Des Moines - 3 min drive
About this property
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel offers a fantastic location, putting you a short five-minute walk from Jordan Creek Town Center. You can go for a morning swim at the indoor pool, and visit the 24-hour fitness centre for a workout. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
99 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Services
24-hour front desk
Laundry facilities
Facilities
Built in 2018
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Cots/infant beds are available for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Suites West Des Moines Jordan Creek
Frequently asked questions
Does Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel and nearby?
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel has an indoor pool and a 24-hour fitness centre.
What's the area around Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel like?
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel is located a short 4-minute walk from Jordan Creek Town Center.
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
16 December 2024
Darla
Darla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Great stay near Jordan Creek
Great location near Jordan Creek mall and so many restaurants. Friendly service, good breakfast, and a bargain price.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
chad
chad, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Doug
Doug, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Very clean.
Very clean and comfortable. Receptionist was amazing and very friendly. We had to leave early before breakfast for an appointment but we could smell breakfast cooking and it smelled amazing.
Kim
Kim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Mary
Mary, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 November 2024
LuAnn
LuAnn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Krista
Krista, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Just a weekend away with the family for some shopping and eating.
Alexis
Alexis, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Allison
Allison, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
29 September 2024
Never again!
The room was clean and comfortable but overall the facility was a real disappointment. We will not stay here again nor recommend it to anyone.
The common area dining area was well stocked and clean the week days. However, the weekend was awful. No one wiping down tables and chairs/emptying trash etc. Yuk!
After dining area was closed for the day no one appeared to man the coffee station. Coffee was old, stale and not drinkable.
The exercise equipment had not been wiped down, there were no towels and no fans to keep the area cool and comfortable.
Towels provided were pitiful-too small and too few.
Shower door would not remain closed-which we reported but was not fixed.
Ironing board cover was useless. Why bother?
Trash bins outside front door needed to be emptied
I could go on but will stop. Just not a good experience overall.
Wayne
Wayne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
We had the best sleep.
Karrea
Karrea, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 September 2024
Eric
Eric, 1-night trip
Verified Expedia guest review
8/10 Very good
15 September 2024
Nice rooms, but the breakfast was terrible. The public bathroom was very dirty.
Steven
Steven, 1-night romance trip
Verified Expedia guest review
6/10 Good
8 September 2024
it took us forever to check in. Even with my confirmation number, they couldn’t find our reservation. Until they finally did. The room was really nice and perfect amount of space for us. But every toilet flush or shower run, it would wake us up. It was really loud.
Andrea
Andrea, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Linda
Linda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Great experience and location
Codi
Codi, 1-night family trip
Verified Expedia guest review
6/10 Good
21 August 2024
The hotel was clean and tidy. Breakfast was decent. My biggest complaint was they ran out of clean towels before we even checked in for the night. We had a group of six and only had 3 towels. They did not have any extra towels and there were no towels in the swimming pool. People were bringing their towels down to the front desk to have them wash them overnight so they would have towels in the morning. We were only staying one night so didn’t have any towels to wash…but did not have enough for everyone in our party to shower or go to the pool.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Easy check in, clean, comfy beds. Pool is a bit small.
Heidi
Heidi, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
18 August 2024
Room smelled like dogs and there was dirty laundry in the bathroom when we got to our room.
Pamela V
Pamela V, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Todd
Todd, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 August 2024
Clean and quiet with lots of shopping around. Ice machines down. Ran out of items for breakfast. Food wasn't the best