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Hipotels Gran Playa de Palma

4.0 star property
Adventure hotel with full-service spa, connected to the convention centre, near El Arenal Beach

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Photo gallery for Hipotels Gran Playa de Palma

Enjoy a refreshing swim in the hotel's pool surrounded by palm trees and lounge chairs.
Enjoy the serene sea views from this balcony with comfortable lounge chairs and a glass barrier.
Enjoy a clear view of the outdoors from this spacious room, featuring a comfortable seating area with a cushioned bench and large windows.
Relax in this stylish room with a large bed, sofa, and ocean views through floor-to-ceiling windows.
Step into our elegant lobby with a soaring ceiling and grand staircase, featuring comfortable seating areas and a spacious dining space.
Overlooking El Arenal Beach, Hipotels Gran Playa de Palma is an upscale retreat with a poolside bar, garden, and Mallorca Wellness SPA. Enjoy hot stone massages and bike rentals while exploring nearby attractions like Playa de Palma.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Room service

Feel at home (6)

  • Playground on-site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Double Room, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Sea View

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Sea View

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Pool View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony

9.4 out of 10
Exceptional
(53 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace, Pool View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace, Sea View

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace, Sea View

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Room, Terrace

1 bedroom, minibar, in-room safe, desk

Junior Room, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
Avenida Fra Joan Llabrés S/N, Palma de Mallorca, 7600

What's nearby

  • Playa de Palma - 5 min walk - 0.4 km
  • El Arenal Beach - 17 min walk - 1.5 km
  • Aqualand El Arenal - 4 min drive - 2.4 km
  • Palma Aquarium - 4 min drive - 4.6 km
  • Platja de Can Pastilla - 5 min drive - 6.3 km

Getting around

  • Palma de Mallorca (PMI) - 10 min drive
  • Marratxi Poligon Station - 13 min drive
  • Marratxi Station - 14 min drive
  • Palma de Mallorca Son Fuster Station - 17 min drive

Restaurants

  • ‪Megapark - ‬6 min walk
  • ‪Bierkönig - ‬6 min walk
  • ‪Levita Cafe - ‬6 min walk
  • ‪Bamboleo - ‬6 min walk
  • ‪Balneario 6 - ‬8 min walk

About this property

Hipotels Gran Playa de Palma

Hipotels Gran Playa de Palma puts you a short five-minute drive from Playa de Palma and Aqualand El Arenal. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. Other highlights include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.

Languages

Catalan, English, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 368 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site self-parking (EUR 10 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • On-site garage

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Scooter/moped hire
  • Bike tour information
  • Beach nearby
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Segway hire/tours nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (5124 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Mallorca Wellness Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Dining

On-site venue – This buffet restaurant serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12.30 per person

Renovations and closures

The property is closed between 10 December and 1 February.

Parking

  • Covered self-parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Hipotels Gran Playa de Palma Hotel
Hipotels Gran Playa de Palma Palma de Mallorca
Hipotels Gran Playa de Palma Hotel Palma de Mallorca
HELP_OUTLINE

Frequently asked questions

Is Hipotels Gran Playa de Palma currently open?

The property is closed between 10 December and 1 February.

Does Hipotels Gran Playa de Palma offer free cancellation for a full refund?

Yes, Hipotels Gran Playa de Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hipotels Gran Playa de Palma?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 9:30 AM to 7:00 PM.

Are pets allowed at Hipotels Gran Playa de Palma?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hipotels Gran Playa de Palma?

Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Hipotels Gran Playa de Palma?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at Hipotels Gran Playa de Palma?

No, this hotel doesn't have a casino, but Mallorca Casino (14-min drive) is nearby.

What is there to do at Hipotels Gran Playa de Palma and nearby?

Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes segway hire. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hipotels Gran Playa de Palma also has a 24-hour fitness centre and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Hipotels Gran Playa de Palma?

Yes, there's an on-site restaurant.

Does Hipotels Gran Playa de Palma have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hipotels Gran Playa de Palma like?

Hipotels Gran Playa de Palma is a short 7-minute walk from Playa de Palma and 19 minutes' walk from El Arenal Beach.

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Hipotels Gran Playa de Palma Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Breakfast
Location
Beach
Restaurant
Water
Balcony
Spa

What guests liked

  • Breakfast was consistently described as amazing, great, and delicious with a wide variety of food options. (13 reviews)
  • The spa area and massage services were highly praised for their quality and relaxation benefits. (5 reviews)
  • The property's pools, including the outside and inside pools, were fantastic and offered a great experience. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Perfect stay

Lovely stay, hotel were very welcoming and friendly. Only in Palma 48 hours and chose the perfect hotel
Alison, 2-night trip

10/10 Exceptional

Well run hotel. Staff was professional and very competent. Grounds and facilities top notch. Very impressive staff that was constantly cleaning, helping, and making sure the hotel was at the top of their game.
Anthony J, 8-night trip

10/10 Exceptional

Nice modern hotel, half board is really good and different choice for dinner every night.
Annelis, 4-night trip

10/10 Exceptional

Super comfortable and clean hotel, excellent location, amazing food
Daniela, 5-night trip

4/10 Fair

Great property overall. Really clean and well kept. Front desk service team could really use an education on hospitality. Tried to make multiple request by calling front desk and they did not want to seem to help accommodate. Not all too friendly either. Breakfast buffet had great selection. Houskeeeping staff was amazing ensuring room cleanliness. Overall a great stay. It would be More amazing if the front desk staff could be more accommodating to guests needs especially for being a 4 star hotel, now I can see why they are not a 5 star.
Dan, 5-night trip

10/10 Exceptional

It was an excellent choice for our holiday.
GARRY, 4-night trip

10/10 Exceptional

excellent hotel, great facilities
michelle alexandra, 4-night trip

10/10 Exceptional

Great hotel a block from the beach. They offer a great breakfast and dinner buffet. The room we stayed had a view of the 2 swimming pools and partial ocean view.
Oscar, 6-night trip

10/10 Exceptional

The stay was excellent. Beautiful location, nice large pool and the views were amazing from the balcony

10/10 Exceptional

The staff were brilliant, many thanks for their service and amazing hotel!
Fraz, 5-night trip

8/10 Very good

Really good hotel with staff that leave room to improve.
Björn, 7-night trip

10/10 Exceptional

2nd time in the hotel- with our child now. everything was fine, very nice hotel and personal. short way to the sea. we booked hotel with breakfast, this was very nice too. we will come again.
Simone, 10-night trip

10/10 Exceptional

Lovely spacious rooms, always enjoy our stay. The staff are very polite and nothing is too much trouble. Will be returning again, our 11th visit as it’s got all that we need on our cycling holidays.
dawn, 7-night trip

10/10 Exceptional

Our stay was fabulous, very clean modern hotel! We had a junior suite with a terrace and sea view. Breakfast was amazing, with so many options. We would definitely be coming back!
Natalia, 6-night trip

8/10 Very good

The property is new, very good but very busy. The areas around hotel, is for younger Europeans not British. Not suited to older people
John, 4-night trip

8/10 Very good

the staff was very friendly, clean hotel, great rooms, lots of food options however quality of food could have been improved (some food was salty). good location by the water and good amenities. just wish we didn’t have to pay for water.
Diana, 4-night trip

10/10 Exceptional

All very good
Andrew, 7-night trip

10/10 Exceptional

5 star quality.
Murat, 4-night trip

6/10 Good

The property was great the place clean all over is great but staff needs to learn other language then just Spanish and be friendlier seems they don’t care except couple of them
Tatiana, 4-night trip

10/10 Exceptional

Everything about the hotel was 1st class. From the staff on reception, polite and helpful. To the cleanliness of our room, choice of food both in the morning and at dinner and the feel of security within the hotel. Will be back.
Jennifer, 10-night trip

8/10 Very good

Generally just a great hotel complex with everything you need. The pool area is probably the highlight for me. Would have been nice with a “real” restaurant and not just a buffet for dinner if you don’t feel like going somewhere in the evening. Can only speak for the room we got that while generally nice and tidy it could use a bit of a fix up to remove some wear and tear after years of use. Nothing major though. At this price level I would expect a basic fridge in the room to keep drinks cold.
Alexander, 8-night trip

8/10 Very good

At the pool the wifi (wlan) was not good. Very poor. In generally the hotel eas good.
Christian, 7-night trip

4/10 Fair

My AC would not work even though I followed all of the instructions from the very rude front desk. The room had no coffee or a mini bar as was advertised. The bar stuff was not knowledgeable about common cocktails. The bathroom was also not fully stocked. The only positive was the comfortable bed and the helpful overnight concierge. It was far too expensive to feel so uncomfortable and be treated poorly.
Dana, 1-night trip

8/10 Very good

Requested a King bed and received two singles without notice.
Claude, 6-night trip

2/10 Poor

Don't stay here or in this area. Flew in from Canada, after 16 hours flight, the AC Does not work!! The hotel lied to us and said they will get a technician to fix it and for 2 days no one could get it to work. Finally, one staff told us there is a regulation in Spain that customer cannot use the AC thermostat and they control it. I almost had a heat stroke, it was uncomfortably hot and stuffy. AC did not work, we checked out 2 days early and got out of there. The hotel staff is unfriendly and no customer service skills, they did not refund us for our 2 nights $700/night and lied that AC was working. The entrance lobby has FULL air condition but everywhere else there is supposedly a regulation. Good way to fool customers. We tried to choose luxury but this is not. Area is full of drunkies and loud. Breakfast was good but exactly at 1030am they turned off the lights in the restaurant while we are eating, WHO does that in a luxury hotel? If we are paying $700 / night then we are not beggars for food! Just need some relaxation while eating, not turning off lights and machines. It's just a massive hotel with a nice pool but nothing beyond that!