The staff were very welcoming and provided any required information.
This B&B is about 15 minutes walk from the nearest metro station (Lapa). To get to the main attractions, it is about 20 to 25 minutes walk. Porto is a very walkable city, so if you do not mind walking, this B&B may be a good choice for you.
The room (we stayed in a room on the second floor) is quite spacious, and the beds are comfortable. The bathroom is great, with the best shower we had in our entire trip in Portugal. The shampoo and soap products are a nice touch.
Breakfast is continental, but it is quite good (more than sufficient to start they day).
The only major complaint about our room is that the WiFi did not work most of the time. When it did work, it was very slow, and then would disconnect. We told the staff (who did try to fix this), but they never did get it to work.
In terms of restaurants, there are several good ones in the area. So lots of choice available.