See all properties

Hilton Astana

5.0 star property
Luxury hotel in Yesil District with 2 bars/lounges and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Astana

Ballroom
Premium bedding, memory-foam beds, minibar, in-room safe
Front of property
Lobby
Suite, 1 King Bed | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Airport transfer
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The price is €180
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite, 3 Bedrooms

Premium bedding, memory-foam beds, minibar, in-room safe

Suite, 3 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • Sleeps 6
  • 4 King Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, memory-foam beds, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Expo View)

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 2 Single Beds (Expo View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, memory-foam beds, minibar, in-room safe

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 70 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room, 1 King Bed (Expo View)

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Expo View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living area

Deluxe Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 85 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Premium bedding, memory-foam beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 210 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

40-inch Smart TV with digital channels, TV, MP3 dock

Executive Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds, Connecting Rooms

Premium bedding, memory-foam beds, minibar, in-room safe

Family Suite, Multiple Beds, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Banquet hall

Sheraton Astana Hotel

Pool
Spa
Pet-friendly
Free parking
9.6 out of 10, Exceptional, (48)
The price is €118
includes taxes & fees
28 Dec - 29 Dec
Sheraton Astana Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Heydar Aliyev Street 14, Astana, 010000

What's nearby

  • EXPO 2017 - 8 min walk
  • MEGA Silk Way - 10 min walk
  • Astana Arena - 4 min drive
  • Bayterek Tower - 7 min drive
  • The US Embassy and the Consulate in Kazakhstan - 10 min drive

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 15 min drive
  • Astana Railway Station - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Korean House - ‬6 min walk
  • ‪Dark Side - ‬19 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Пинта Bar & Grill - ‬4 min walk

About this property

Hilton Astana

Take in the views from the rooftop terrace when you stay at Hilton Astana. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and an outdoor pool.

Languages

Chinese (Mandarin), English, French, German, Russian, Turkish

At a glance

DONE

Hotel size

    • 253 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Free reception (selected days)
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

Working away

  • Business centre
  • 9 meeting rooms
  • Conference space (7535 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 104
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Hallway handrail height (centimetres): 86
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 94
  • Wheelchairs available on site
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 40-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • 2 bathrooms
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Eforea spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

Axis – On-site lobby lounge.
Cloud 9 – On-site rooftop bar. Reservations are required. Open daily.
Park Kitchen – This restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately KZT 10000 to 10000 per person
  • Airport shuttle service is offered for an extra charge of KZT 11000 per vehicle (one-way. Maximum occupancy 3)

Renovations and closures

The following facilities are closed on Wednesday, Thursday and Friday:
  • Hot tub

Children & extra beds

  • Rollaway beds are available for KZT 5000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Astana Hotel
Hilton Astana Astana
Hilton Astana Hotel Astana

Frequently asked questions

Does Hilton Astana offer free cancellation for a full refund?
Yes, Hilton Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Astana?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Hilton Astana?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hilton Astana?
Yes, there's free self parking.
Is an airport shuttle service offered by Hilton Astana?
Yes, an airport shuttle is available. The charge is KZT 11000 per vehicle one-way.
What are the check-in and check-out times at Hilton Astana?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Astana and nearby?
Hilton Astana has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Hilton Astana?
Yes, there's an on-site restaurant, Axis.
Does Hilton Astana have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hilton Astana like?
Hilton Astana is a short 8-minute walk from EXPO 2017 and 10 minutes' walk from MEGA Silk Way.

Hilton Astana Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Zhaiyk, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gordon, 1-night trip
Verified Expedia guest review

4/10 Fair

A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff! Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly? Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!
paul, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Swimming pool sauna; breakfast is also good; staff is great
Natalie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Maxim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always choose this hotel ! The best option you can have ,everything is close ,shopping ,dining etc.We enjoyed weekend with my family .Spa is just perfect ,staff is amazing.
yevgeniya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice pkace to stay. Staff speaks good English
Olga, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kristina, 2-night trip
Verified Expedia guest review

6/10 Good

Overview We have a good time. However, it is not five stars hotel. UnfoUnfortunately, we were disappointed by the pool and SPA services. The steam room does not have steam at all. The pool has so much chlorine, and the towel is limited. One remarkable thing is breakfast. Don`t pay extra money for Longe Club. It is not worth it at all.
Valentina, 5-night family trip
Verified Expedia guest review

2/10 Poor

Too many unfortunate incidents happened, Staff managed to add more to our already ruined staying in Hilton Astana , But as i stay more i learned that i should blame the staff The Hotel Manger lady needs to learn her self first how to do her job then try to train staff ! Our last day we are checking out when we look at the bill we were charged for mini bar that we never used anything from it we were charged for interest that supposed to be Free Still didn’t receive any refund for these charges! Lost all my trust to the Hotel ! All this things happened to us can’t be coincidence! They managed to ruin everyday of our stay and the Manager lady offered us Free taxi to Airport about 15min drive . I wish she didn’t even offer that made us even more upset! I spend fairly good enough money for my stay food drinks massage i would not mind to spending more but not worth to spend there , The manager lost us forever we would be keep coming back to the Hotel unfortunately we won’t! Everyday something is happening to us not supposed to happen She didn’t even bother to come to apologize her self instead offered taxi ride thank you great way of running business.Congratulations you lost potential future regular customers i would do my company meetings there too but now i ll take my business somewhere else. Thank you again you could not ruin more that some guests stay!
ersen, 3-night trip
Verified Expedia guest review

6/10 Good

This hotel is reasonably new with clean spacious rooms but, judging from our experience, must still be in the "break-in" stage. Many problems, some dealing with safety. 1. The area around the pool is very slippery and dangerous for falls. I was walking slowly and cautiously, but still almost fell. My 4-year-old fell and hurt his knee. 2. Same issue with the shower. The floor tiles were same as the wall tiles, instead of non-slip. 3. The "do not disturb" lights are totally ignored by the staff. 4. The air conditioning is totally under-powered. In the morning with the sun hitting the windows in the summer, the room temperature rises to 28, with the thermostat set at 22. Keeping the drapes drawn helps, keeps it at 27. 5. Twice I needed my room key replaced, and the staff at the front desk never asked for any identification. This is a serious security issue. I asked the second time if my photo was on the staff member's computer screen, but was told "no" so the issue is real. 6. The sink in one bathroom had a defective stopper, which when closed would not open, unless pried up with a knife. The same sink had a slow dripping leak under the sink, but these were fixed within 24 hours. 7. The lower-level staff, delivering items to the room (other than room service) do not have a command of English. Typical example, one young man knocked on the door to deliver two ball-point pens to the room. We had not ordered them, so I tried to hand them back while saying we ...sorry, out of space
Verified Expedia guest review

10/10 Exceptional

Hong, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Всегда выбираем только этот отель ! 10 из 10 ! Начиная от места нахождения и заканчивая уровнем обслуживания все идеально !
yevgeniya, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

beautiful architecture, great staff
Tibor, 1-night business trip
Verified Expedia guest review

4/10 Fair

3-night family trip
Verified Expedia guest review

8/10 Very good

Grand hotel in a great location, just few hiccups
A beautiful hotel in a great location. Room was spacious, bed comfortable. As hotel is big, you need to be careful which lift you use to have it closest to your room. Reception did not advise me that and i ended up dragging my heavy suitcases quiet a long way. Mini bar was empty (even though at check out I was asked if I used anything from it). Breakfast is started to be tidied up 5-10min before end time which feels a bit uncomfortable. If you come last minute, some food might be already gone and not re-filled. I also had a call at 5.53am asking if I had issues with fire alarm?! not great way to be woken up.
Kristina, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, very comfortable room, fantastic breakfast, polite and caring staff.
NATALIA, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

All.
Marina, 2-night trip
Verified Expedia guest review

8/10 Very good

The property and staff were all great and helpful, the only problem I had was 2 out of the 10 days I was there they had no electricity with no hot water and nothing for the inconveniences.
Brandon, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Peter, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Останавливаемся втором раз с семьей ,очень хороший отель ,расположение и персонал ! Stay at this hotel for a second time ,nice facility,friendly staff,in the libby they have kids corner ,so little one can play while parents eats,spa is amazing ,has kids pool too ,little dip but it’s ok .So great place for both,family and business.Highly recommended.
yevgeniya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Instead of king size bed, was offered two double
Dmitri, 1-night trip
Verified Expedia guest review

8/10 Very good

Great stay!
Amy, 1-night trip
Verified Hotels.com guest review