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Radisson Hotel, Astana

Photo gallery for Radisson Hotel, Astana

Exterior
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout curtains, soundproofing

Overview of Radisson Hotel, Astana

VIP Access

Radisson Hotel, Astana

5.0 star property
Luxury hotel in Saryarka District with spa and indoor pool

8.4/10 Very good

40 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
Map
Sary Arka 4, Astana, 010000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Fridge
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Saryarka District

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 31 min drive
  • Astana Railway Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Lobby Bar - 2 min walk
  • Uno - 5 min walk
  • Harat's Irish Pub - 11 min walk
  • RBG Restaurant at Park Inn by Radisson Astana - 3 min walk
  • Кафе "Масленница - 10 min walk
Map

About this property

Radisson Hotel, Astana

Radisson Hotel, Astana offers an airport shuttle (available 24 hours) for KZT 8000 per vehicle one-way. Guests can visit the spa to indulge in massages, facials or body treatments, and international cuisine is served at Capri, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a poolside bar and a fitness centre. Fellow travellers say good things about the pool and comfortable beds.

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Wheelchair-width doorways

Languages

  • English
  • Russian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Four Suns has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

Dining

Capri – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Cigar Bar – On-site bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 7920 to 7920 for adults and KZT 0 to 7920 for children
  • Airport shuttle service is offered for an extra charge of KZT 8000 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for KZT 11200.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Radisson Hotel Astana
Radisson Astana
Astana Radisson
Radisson Hotel Astana
Radisson Hotel, Astana Hotel
Radisson Hotel, Astana Astana
Radisson Hotel, Astana Hotel Astana

Frequently asked questions

Does Radisson Hotel, Astana offer free cancellation for a full refund?
Yes, Radisson Hotel, Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Radisson Hotel, Astana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Radisson Hotel, Astana?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Radisson Hotel, Astana?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Radisson Hotel, Astana?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Radisson Hotel, Astana?
Yes, an airport shuttle is available. The charge is KZT 8000 per vehicle one-way.
What are the check-in and check-out times at Radisson Hotel, Astana?
You can check in from 2 PM - 2 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Radisson Hotel, Astana and nearby?
Radisson Hotel, Astana has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Radisson Hotel, Astana?
Yes, Capri offers international cuisine.
What's the area around Radisson Hotel, Astana like?
Radisson Hotel, Astana is in Saryarka District, a short 8-minute walk from Kazhimukan Munaitpasov Stadium and 12 minutes' walk from Gorky Russian Drama Theatre. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

9.0/10

Cleanliness

8.7/10

Staff & service

10.0/10

Amenities

8.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Quite nice place to stay
??????, 3-night business trip
Verified Expedia guest review

8/10 Very good

Good hotel many unexcuseable fails
It is increadeable a 5star hotel and you have to carry your luggage in front of guys that looks should doing this. Also the full paid stay wasn't at system... sad by using Hotels.com
Reginaldo, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

So-so
Rather disappointing overall, very hot in the room, even with the window open, key card kept not working so I had to go up and down to reception several times.
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

A/c doesn't work but great room service
Went for the advertised staycation. The room service (food) is solid and prompt (<30 minutes). The rooms are as beautiful as they look in the photos and the clerk's speak decent English. My only complaints relate to the water and A/C. When I arrived, the water quit after washing my hands. A technician came to fix it, but it took 30 minutes for the rust to finish running out of the pipes in the bath tub. Even with the A/C on its lowest setting (12 celsius) it never really cooled down the room. This was a major drag and really marred what was otherwise a nice stay in an interesting, convenient location.
Thomas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alena, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

12-night trip
Verified Expedia guest review

8/10 Very good

Pleasant Stay at Radisson Astana
Hotel is located beside the bank and near to Astana Park. Breakfast has good selection but would be nice if there can be some variation of the hot food. Room is big and ample space to move around and for those with big luggage. Toilet is big too. Good if there is charging plug beside the bed. Staff were attentive though not all are proficient in English. Nice gesture to accommodate our request for late check as we were on 6pm flight. Guests are able to access World Class fitness centre, a mega fitness centre with classes, gym floor and indoor pool. Will stay at the property again for my next visit.
Kelvin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review