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Room options

Standard Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Double Room Single Use, Sea View

  • 15 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Superior Double Room, Sea View

  • 15 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Family Room (2 adults + 2 children)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

At a glance

Hotel size

  • 199 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property
  • No alcohol allowed on site
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Children's menu

What to do

  • Mountain biking
  • Scooter/moped hire
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Jet-skiing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1615 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Romance packages

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Shopping centre on-site
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Reviews

7.2

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

The AC was broken in the room, was impossible to sleep, front desk did nothing to rectify the situation other than telling us someone would fix it the next day, which didn’t matter as our stay was only one night.
1-night trip
Verified Hotels.com guest review

6/10 Good

The check in was frustrating and the female receptionist with tattoos was very rude and blunt. My studio room had doors off it’s hinges and lights that did not work. It was fine but overpriced for the location and hotel itself.
alexandra, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Overall experience was great ⭐️
We had a great time overall and for the cost we were really impressed. 4 days was perfect there! Food was ok but I’d say to try and eat out where you can - it’s better for meat eaters! Everything was clean, room was pretty good too and you could tell it had been updated - there were some paint touch ups that could have done with some attention but overall it was good! Oh and air con works but isn’t the best! As a stay overall here was very impressed and the staff were generally friendly and helpful! Thanks so much!
Daniel, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

really nice hotel, friendly staff. beds were comfy and the air con in the room was very good. our wifi was patchy, i think that’s because of our location in the hotel, it was better near the pool and in reception. near transport into the centre and a shopping centre nearby
Molly, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great place, the staff was friendly, delicious breakfast and dinner! The only thing to take into account was that the AC wasn’t great, it barely worked, same thing goes to the toilet flush. Very good overall!
John, 4-night family trip
Verified Expedia guest review

8/10 Very good

Naomi, 6-night trip
Verified Expedia guest review

4/10 Fair

In my opinion this is very much an two star hotel not a three star. It’s outside the the city centre (45 minute walk or a c. 20 minute bus ride), and the price reflects this. Clearly significant investment has been made in the pool area which is spacious and clean but the rooms are somewhat dated. Two big issues which mean I couldn’t recommend this hotel: 1. We only had one night where we weren’t disturbed by loud guests at 1-3am. The walls really are paper thin. 2. We had no air con during our stay. The issue was reported several times but there was no sense of customer service. Instead of fixing the issue they just left our balcony doors open all day whilst we were out which was extremely concerning from a safety perspective.
Abigail, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jannine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty and Didn't Give a Fig
Checked in and received the first example of the front desk not caring at all. Got to my room which I'd paid extra for (to have a nice one) and was thoroughly disappointed. Had the traditional beds pushed together, so really just a single bed (my friend who didn't pay extra got a sea view and a queen sized bed). Went to the balcony to look around and found a used condom in the corner, front desk barely cared and just said they'll send someone to clean it up. The 'Balcony' was more like a mini prison yard with no view. First night another guest walked in to my room as they had been checked in by mistake to my room. I went out for the night then couldn't get back in to my room upon my return, this was due to them changing the code on the key. To top it off, at night there was a huge air vent in the building opposite which made a horrendous noise all night. I'll never return to this place so long as i'm breathing. The only good part in my room was the shower.
Michael, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Buena estadia, conforme
Satisfecho, Creo buen precio en relaciona al hotel. Buena atención. Checkin fue fácil. La cena me pareció tener poca variedad. Repetiría la experiencia.
Eduardo, 1-night trip with friends
Verified Hotels.com guest review