When we arrived at 9:56pm on Christmas Day (12/25/2022), there was no one at the location. I spent more than 5 minutes, tried to get human being to speak, finally the wife & husband opened the door, told us to get out of the building, we showed them our reservation, they asked us to look for other hotel to stay for the night. They were very rude, said they did not speak English. We called police office, then, police office spoke to them, then, they gave use a room, which had no heat. They blamed Expedia. I sent message to the hotel around 9:30pm when we arrived the local bus station, & told them we were on the way.
They said the later arrive till 22:00pm, but, no one were there at that time on Christmas Day.
From reservation said: breakfast time from
7:00am to 10:00am, they told us the breakfast is 8:00am to 9:00am.