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Hotel Nikko Suzhou

4.5 star property
Luxury hotel with 3 restaurants, near Hanshan Temple

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Photo gallery for Hotel Nikko Suzhou

Premium bedding, minibar, in-room safe, desk
Exterior
Exterior
Lobby lounge
Premium bedding, minibar, in-room safe, desk
Experience Suzhou's charm at Hotel Nikko Suzhou, where serene gardens and ancient temples meet modern luxury. Relax in the sauna or dip into the indoor pool, enjoy a meal at one of three on-site restaurants serving Japanese cuisine and more. With free in-room WiFi, a shopping mall on site, helpful staff for tour assistance are always ready to help.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is €97
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Corner Deluxe Room

Corner Deluxe Room

Corner Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury King Room

Luxury King Room

Luxury King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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  • Free WiFi
9.2 out of 10, Wonderful, 192 reviews
The price is €76
includes taxes & fees
13 Apr - 14 Apr
Suzhou Marriott Hotel
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About the area

Map
No.368 Changjiang Road, Suzhou, Jiansu, 215011

What's nearby

  • Lingering Garden - 4 min drive - 4.3 km
  • Hanshan Temple - 6 min drive - 4.6 km
  • Shantang Street - 8 min drive - 8.1 km
  • Suzhou Museum - 10 min drive - 10.6 km
  • Humble Administrator's Garden - 10 min drive - 11.0 km

Getting around

  • Wuxi (WUX-Shuofang) - 38 min drive
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Suzhou Railway Station - 22 min drive
  • Yixing High-Speed Railway Station - 30 min drive
  • Shishanlu Station - 5 min walk
  • Shizishan Station - 9 min walk
  • Lion Rock Tram Stop - 9 min walk

Restaurants

  • ‪星巴克 - ‬19 min walk
  • ‪Tong Ji Restaurant - ‬13 min walk
  • ‪苏州乐园度假酒店 - ‬7 min walk
  • ‪天府之乐 - ‬17 min walk
  • ‪肯德基 - ‬18 min walk

About this property

Hotel Nikko Suzhou

When visiting Suzhou, Hotel Nikko Suzhou is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 弁庆, one of 3 restaurants, which serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna. The property is only a short walk to public transportation: Shishanlu Station is 5 minutes and Shizishan Station is 9 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 473 rooms
    • Arranged over 29 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
    • The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

弁庆 – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
桃李 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
La Brasserie – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lounge – On-site lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CNY 140 per person

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Nikko Suzhou
Hotel Nikko Suzhou Hotel
Hotel Nikko Suzhou Suzhou
Hotel Nikko Suzhou Hotel Suzhou

Frequently asked questions

Does Hotel Nikko Suzhou offer free cancellation for a full refund?

Yes, Hotel Nikko Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Nikko Suzhou?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Hotel Nikko Suzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Nikko Suzhou?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Nikko Suzhou?

Check-in start time: 1:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Nikko Suzhou and nearby?

Hotel Nikko Suzhou has an indoor pool and a sauna, as well as a fitness centre.

Are there restaurants at or near Hotel Nikko Suzhou?

Yes, there are 3 on-site restaurants, featuring Japanese cuisine.

What's the area around Hotel Nikko Suzhou like?

Hotel Nikko Suzhou is a short 5-minute walk from Shishanlu Station and 12 minutes' walk from Suzhou Amusement Park.

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Hotel Nikko Suzhou Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice place! but not much restaurants around the shopping mall. good location just next to the MRT
Kenbely, 2-night trip

10/10 Exceptional

Good location MRT just next to me
Kenbely, 2-night trip

2/10 Poor

Don't Stay Here
This hotel presents itself as a high end hotel, but it is not. I stayed in a Deluxe Bedroom, on the 19th floor. The sound proofing on the windows is horrible. I could hear all the cars honking every morning from the 19th floor waking me up. At times, you could smell cigarette smoke coming thru the vents from other bedrooms. The only good things about this hotel are the breakfast, nearby subway station, and the dry cleaning. The customer service is subpar. I had to checkout sooner than expected. I checked out 1 hr past the deadline, and was charged an additional night. The manager would not waive the additional night because of 1 hr. I have stayed at this hotel everytime I am in China, but have realized there are better options available nearby. Stay there instead.
Jose, 5-night trip

10/10 Exceptional

11/10
As always. Amazing stay.
Petr, 4-night trip

6/10 Good

Not 5 Star quality!!!
I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
1-night trip

8/10 Very good

KAR HEONG, 5-night trip

6/10 Good

NAOHISA, 1-night trip

10/10 Exceptional

Kenbely, 1-night trip

8/10 Very good

YOUNG HOON, 2-night trip

10/10 Exceptional

업무 출장차 숙박 잘하고 갑니다
크고 깨끗하며 직원들의 친절함 모두 감사합니다
3-night trip

6/10 Good

Yin Chun, 2-night trip

10/10 Exceptional

5-night trip

8/10 Very good

部屋がとても広くてきれいで。風呂は最高😀
Hideki, 1-night trip

10/10 Exceptional

良いホテル
ホテルもきれいで快適でした。
Takashi, 1-night trip

10/10 Exceptional

服務周到
此次將護照遺留在飯店內，等到了浦東機場要辦理登記手續時才發現遺留在保險箱內，聯絡友人去電飯店確認護照在房間內無誤，飯店配合友人之計程車安排送到機場。來得及改次班航班得以與表定當日回到台灣。
YenJung, 1-night trip

10/10 Exceptional

まず、駅からすぐの立地であることがよかったです。 変に歩いて、移動する必要がなく、すぐにホテルに行けました。 ホテル内は清潔感があって、さすがに日系ホテルです。 ホスピタリティも充分でした。 朝食のバイキングも色々と種類があって、なかなか楽しいです。ご馳走様でした。
TERUYUKI, 2-night trip

8/10 Very good

櫃檯的服務態度有待加強.
Wen-Pin, 2-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Superb!
Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
1-night trip

6/10 Good

Shih Yen, 4-night trip

10/10 Exceptional

SATOSHI, 5-night trip

8/10 Very good

日系ブランドのクオリティ、安心できる
せざある, 3-night trip

10/10 Exceptional

Every thing are nice, good location and very clean.
4-night trip