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Sangay Spa Hotel

3.5 star property
Family-friendly hotel in Baños de Agua Santa with spa and outdoor pool

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Photo gallery for Sangay Spa Hotel

Front of property
Desk, free WiFi, bed sheets
Plaza Sangay Matrimonial
Interior
View from property
Sangay Spa Hotel is a tranquil retreat with an on-site spa, where guests can indulge in massages and hydrotherapy. Unwind by the garden or poolside bar, enjoy free breakfast buffet and activities like racquetball/squash at this family-friendly hotel.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms

For families (6)

  • Children's pool
  • Playground on-site
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
The current price is €134
29 May - 30 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Plaza Sangay Suite

Plaza Sangay Suite

Plaza Sangay Suite

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Cable channels
In-room safe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Doble

Desk, free WiFi, bed sheets

Plaza Sangay Doble

Highlights

Smart TV
Separate bedroom
Sofa bed
Hairdryer
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

Desk, free WiFi, bed sheets

Cabañas Luxury Doble

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Pet friendly
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Pet friendly
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

Jacaranda Doble

Jacaranda Doble

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Pet friendly
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Samari Spa Resort

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.4 out of 10, Exceptional, 136 reviews
The price is €211
29 May - 30 May
Samari Spa Resort
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About the area

Map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua

What's nearby

  • Termas de la Virgen - 1 min walk - 0.1 km
  • Church of the Virgin of the Holy Water - 6 min walk - 0.6 km
  • Banos Central Market - 8 min walk - 0.7 km
  • Sebastian Acosta Park - 8 min walk - 0.7 km
  • The Tree House - 16 min drive - 8.7 km

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 170 min drive
  • Ambato Station - 49 min drive

Restaurants

  • ‪Papardelle - ‬6 min walk
  • ‪Cafe Good - ‬5 min walk
  • ‪Juan Valdez - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Mocambo Rock And Roll - ‬8 min walk

About this property

Sangay Spa Hotel

When visiting Baños de Agua Santa, Sangay Spa Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, hydrotherapy or reflexology. Other highlights include an outdoor pool, a poolside bar and a 24-hour health club. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 66 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Racquetball/squash
  • Pool table

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 36-inch Smart TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Sangay Spa Hotel Banos
Sangay Spa Hotel
Sangay Spa Banos
Sangay Spa
Sangay Hotel Banos
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Frequently asked questions

Does Sangay Spa Hotel offer free cancellation for a full refund?

Yes, Sangay Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sangay Spa Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sangay Spa Hotel?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Sangay Spa Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sangay Spa Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Sangay Spa Hotel and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sangay Spa Hotel also has a 24-hour health club and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Sangay Spa Hotel?

Yes, there's an on-site restaurant.

What's the area around Sangay Spa Hotel like?

Sangay Spa Hotel is a short 6-minute walk from Church of the Virgin of the Holy Water and 6 minutes' walk from Sebastian Acosta Park.

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Sangay Spa Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Location
Spa
Breakfast
Waterfalls
Service staff
Bathroom
Restaurant
View
Lobby

What guests liked

  • Breakfast was great and the breakfast buffet with a patio overlooking the waterfall was amazing. (8 reviews)
  • The spa facilities, including massages and hot tubs, were a highlight of the stay, with many guests praising their quality and experience. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great location, good food and staff was amazing.
3-night trip

10/10

Great staff and beautiful hotel
1-night trip

10/10

Great place with a good location.
1-night trip

10/10

Beautiful place

10/10

Great place and location.
2-night trip

10/10

Love the hotel clean and has a nice view of the cascade
1-night trip

10/10

The staff was very kind, food was excellent, they even let me use the parking lot after i check out.
2-night trip

10/10

Facilities were outstanding and staff very friendly and helpful. I love the convenience of being close to the Termas.
4-night trip

10/10

The staff was wonderful! The breakfast was great and the food at the restaurant amazing!
3-night trip

10/10

Great staff and great hotel to stay at. Close to everything
1-night trip

10/10

Wonderful place in town. Quiet locale but close to everything. Excellent staff. Great breakfast. Decent spa. Spacious, nice rooms. Two suggestions: ceiling fans in the rooms instead of chandeliers. I had to sleep with my balcony doors open in order to cool the room down at night. No phones in the spa wasn’t followed by Ecuadorians who visited. Many on speaker phones / FaceTimes instead of observing the quiet signage posted. Spa staff notified but weren’t open to requesting they stop so I left on numerous occasions.
2-night trip

10/10

Great service by the front desk and staff
1-night trip

10/10

Family friendly property.
1-night trip

10/10

Very good hotel.
10-night trip

8/10

The rooms by the pool, lot of noises.
1-night trip

10/10

Awesome place, great service
1-night trip

10/10

Quiet and clean room. Best breakfast with a nice view
1-night trip

10/10

The cabaña was spacious and clean with two king-sized beds, perfect for the family. The service was excellent and the staff very accommodating. The breakfast was great and the amenities nice, although hours were reduced for cleaning.
1-night trip

10/10

Great experience. Very nice staff and the hotel was very modern with a view of the waterfall. Really loved my stay with my family.
2-night trip

10/10

Really enjoyed our time here, we had a cabin and it was perfect for our family of four, all the amenities were great. My husband and I used to come here when we were kids it was an amazing experience to bring our children with us. Thank you!
2-night trip

10/10

I really enjoyed my stay at this hotel. Breakfast was great. The spa therapies were amazing. The location is unbeatable, but whether I didn’t enjoy the most is the super friendly and helpful staff. I will definitely come back.
1-night trip

10/10

Beautiful
1-night trip

10/10

I love it. Excelent service , great location, beautiful view.
3-night trip

10/10

Friendly staff. Great location
1-night trip

10/10

I totally enjoyed my time at the Sangay Spa hotel, next time i visit Banos there is no other hotel I would stay at than the Sangay Spa Hotel
2-night trip