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Essence Hotel - Phnom Penh

4.5 star property
Luxury hotel with outdoor pool, near NagaWorld Casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Essence Hotel - Phnom Penh

Poolside bar
Front of property – evening/night
Reception
Outdoor dining
Signature Apartment, 1 Bedroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pool
  • Gym
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Pool bar
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Apartment, 1 Bedroom

Signature Apartment, 1 Bedroom

Signature Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Triple Room

Signature Triple Room

Signature Triple Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Fridge
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Signature Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Signature Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Fridge
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Fridge
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Essence Studio

Essence Studio | Living area

Essence Studio

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Twin Room

Signature Twin Room

Signature Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Fridge
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
No. 222, St. 200, Sangkat Boeung Raing, Khan Duan Penh, Phnom Penh

What's nearby

  • Central Market - 4 min walk
  • Phnom Penh Night Market - 10 min walk
  • Royal Palace - 11 min walk
  • National Museum of Cambodia - 13 min walk
  • NagaWorld Casino - 3 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 25 min drive
  • Phnom Penh Railway Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fatboy Sub & Sandwich Shop - ‬2 min walk
  • ‪Oyster House 2 - ‬5 min walk
  • ‪53 Central Coffee - ‬4 min walk
  • ‪Nimol Restaurant - ‬3 min walk
  • ‪Sok San Restaurant - ‬3 min walk

About this property

Essence Hotel - Phnom Penh

Essence Hotel - Phnom Penh puts you a short five-minute drive from NagaWorld Casino. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel.

Languages

Chinese (Mandarin), English, Khmer

At a glance

DONE

Hotel size

    • 78 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre
  • An outdoor pool
  • Lockers available

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Essence Hotel Apartments Phnom Penh
Essence Hotel-Phnom Penh Hotel Phnom Penh
Essence Phnom Penh
Essence Hotel-Phnom Penh Hotel
Essence Hotel-Phnom Penh Phnom Penh
Essence Hotel Phnom Penh
Essence Phnom Penh Phnom Penh
Essence Hotel - Phnom Penh Hotel
Essence Hotel - Phnom Penh Phnom Penh
Essence Hotel - Phnom Penh Hotel Phnom Penh

Frequently asked questions

Does Essence Hotel - Phnom Penh offer free cancellation for a full refund?
Yes, Essence Hotel - Phnom Penh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Essence Hotel - Phnom Penh?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Essence Hotel - Phnom Penh?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Essence Hotel - Phnom Penh?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Essence Hotel - Phnom Penh?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Essence Hotel - Phnom Penh?
Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Essence Hotel - Phnom Penh?
No, this hotel doesn't have a casino, but NagaWorld Casino (3-min drive) is nearby.
What is there to do at Essence Hotel - Phnom Penh and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Essence Hotel - Phnom Penh?
Yes, there's an on-site restaurant.
Does Essence Hotel - Phnom Penh have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Essence Hotel - Phnom Penh like?
Essence Hotel - Phnom Penh is in Phnom Penh City Centre, a short 4-minute walk from Central Market and 5 minutes' walk from Riverside.

Essence Hotel - Phnom Penh Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Very good

Nice hotel but some issues
It is a nice well maintained modern hotel. Some staff issues - on checkin they could not trace my booking. After 10 minutes I was given a key but the room had not been made up. I waited a further 10 minutes and got another room. Took a shower went out but noticed air con not working when I returned. Engineer was useless. I moved room again and this time no problems. Nice room, breakfast is good. They may have lost regular / trained staff due to COVID!
Steven, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Wotif guest review

4/10 Fair

9-night trip
Verified Expedia guest review

6/10 Good

It was good to stay over there
MOHAMMED, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved it!
Satisfied
Luc, 2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Orbitz guest review

8/10 Very good

A comfortable hotel
A centrally located Hotel. The features in the hotel, such as a proper hook to air towel etc.
Zainai, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Joseph, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

hotel ok, Hotels.com app never ever!
Due to my frequent travels, I usually use apps that allow me to earn points on my frequent flyer airline cards. This time I chose to use hotels.com because it was cheaper than on other websites. Online booking went smooth and all was ok. The third and last day we decided to stay one more night and extended and paid (50$) trough the app the stay. Yet once back in the hotel, after dinner, we have been told there is no availability and there is no room for us. There was also no possibility to cancel the booking as in the meanwhile midnight passed. Being late in the night, in Cambodia, we accepted to be upgraded to the hotel in front of us. Once packed and arrived, the “upgrade” room had nothing to do with what we have booked, the guesthouse hadn’t facilities we paid for, curtains were broken, the fridge empty, no swimming pool etc. all this isn’t of course terrible, it was even an ok place, but not for 50$. I checked their rates online and those rooms were sold for 20$! I got in touch via chat with hotels.com assistant who sweared these things never happen and wrote me to wait online while he would call the hotel. He did so, but in those 20mim the connection went lost and we had to start from the very beginning: another assistant, the same procedure, details, names, codes, he calls again the hotel, he the hotel calls the manager, the assistant calls the hotel back, the receptionist calls the manager back ... after another 45 minutes in which we have be
Andrea, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel for a short stay
In general the hotel is good. Its location is okay. It is within walkable distance to the main Palace of the city (City Center). At the same time there is nothing really near the hotel (no shops, restaurants, clubs or massage salons). Hotel’s front desk staff was super sweet and helpful. I took a taxi from the airport to the hotel and I payed $18 for that ride. When I told that to the front desk guy he was shocked and suggested ordering a taxi for me back to the airport for $13. The next day the taxi arrived in time and I had no issues with checking-out at all. My room was pretty simply designed, but good looking. The bed was big and comfortable. The bathroom was tiny, but the shower was big enough and comfortable. The bathroom amenities were okay. Wi-Fi was fast. The additional plus for the hotel was there were free drinks inside of the refrigerator (Coke, Sprite, water and beer).
Albert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Had a problem with the first room, where we found quite a few cockroaches. Staff was excellent and had us moved immediately to a newly renovated room. Though we didn’t have hot water, the room itself was clean and comfortable. The hotel was ok. Would have expected more for the price.
2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

Hallways and rooms looked old and worn out. Stale smell of cigarettes throughout. Cleanliness was spotty, fair at best. On one day, breakfast was not ready at 6 30 with about 20 guests waiting. On the other day, most of breakfast items were gone by 9 30. Towels with brown spots and well torn. Although NOT requested, given room with connecting door and being subjected to a crying baby 24 hrs a day. Downgraded to a 2 twin beds and, reluctantly, given US 30 voucher (after difficult "negotiations"). No AC in common areas. The main lift used all the time by hotel personnel. Wooden lounge chairs at the pool have no soft cushioning so it's nearly impossible to lay down for more than 5 minutes. This is not a 4 star property, 2 maybe. The hotel management, it seems, aims at making profit at the cost of it's guests.
MaciejW, 4-night romance trip
Verified Expedia guest review

6/10 Good

bad, rundown and smelly hotel.
The hotel has a good ranking on most hotel booking sites but dont tanke that as insurance for it beeing nice. The hotel is run down with disgusting floor carpets in the rooms which look like they havent been cleaned for the last decade. Also, there is a funny smell thru out the rooms and hotel as if someone were smoking inside the ac-system. At the price they quote, you can get a way, way better hotel in PP. Dont book this.
3-night trip
Verified Hotels.com guest review

6/10 Good

the main entrance is a staircase. I've booked the hotel to ensure we have good access for my mom with knee issue, turns out there is a huge staircase to climb every time we enter / leave the hotel. We later then discovered there is a very small lift at the carpark, the entrance to carpark was extremely steep for wheelchair too, moreover the staff never assisted us, or inform us about the availability of the lift.
2-night family trip
Verified Expedia guest review

8/10 Very good

Comfortable stay and convenient location
Booked this hotel at last minute because the original hotel booked was closed when I arrived. Location was quite ok except not many food options close by. Good to have a supermarket nearby though. Can easily use grab tuk tuk to attractions (central market, Russian Market, Royal Palace, Riverside, aeon mall, etc). Had dinner twice on the 13th floor, and the food was quite good. Reasonable prices too. Breakfast was decent, with some hot dishes, porridge, noodles soup and made to order eggs. Other than wifi unstable at times and missing some towels after each day housekeeping, overall stay was good.
Helen, 5-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very good

Good here is excellent. The Moon Pizza on the rooftop is outstanding and should not be missed. A range of meals not just pizza.
Neil, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Orbitz guest review

8/10 Very good

Good value for money in Phnom Penh
The hotel is quite simple. Room is spacious and good value for the money in Phnom Penh. Breakfast buffet is pretty good with some choices. The room is clean and nice, except for some reasons, the bed sheets have several holes. The sheets was clean and nice, but just big holes in it. The area is not in the center of the city, but Phnom Penh offers very cheap Tuk Tuk, so everything is quite close distance. There is a foreign market within walking distance.
Manami, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The place iss very convenient because there are a lot of 24-7 convince stores around the hotel. Also the staffs are nice. The breakfast was also good.
Keni, 1-night family trip
Verified Expedia guest review

2/10 Poor

Keni, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing service!!!
The staff at the hotel was amazing! They prepared breakfast for our early morning bike ride at 4:40 am, booked our bus tickets for us and printed them out, gave us a free ride to the bus station, took our phone and connected it to the wi-fi! Exceptional service! Very friendly, and welcoming! The free massages were amazing! Highly, recommend this hotel! The room was very comfortable with 2 giant tubs in the room!
karen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, we were upgraded to a VIP room which was a nice touch. Room was large, spacious and clean. Amenities provided were excellent. Rooftop pool was fantastic and in house restaurant provided a very decent pizza with good service! Will stay again!
1-night romance trip
Verified Expedia guest review