Very clean and orderly. The room was small by Western standards but contained what we needed. The only complaint we would have would be the thermostat. The room was quite warm, and we never figured out how to properly program it. But we stayed at a comfortable temperature in this late February stay by opening a window. It stayed comfortable.
The prominence of the hotel and its sign in the local urbanscape kept us from getting too lost as we sauntered around, exploring.
Check-in and info requests at the front desk were a breeze, with the clerks all reasonably or completely fluent in English. Service was prompt and cheerful.
We enjoyed the breakfast buffet. The cost was very reasonable, and the selection was great. We also stopped in for the nightly special, had pizza that was quite tasty, and were hugely entertained by the "beer glass that fills itself."
We were here as a transition to finding a residence, and the Shilla Stay was a lovely vehicle for doing so.