Crowne Plaza Macau, an IHG Hotel

Photo gallery for Crowne Plaza Macau, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Macau, an IHG Hotel

Crowne Plaza Macau, an IHG Hotel

5.0 star property
Luxury hotel in Macau with 2 restaurants and indoor pool

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • Babysitting
  • 24-hour business centre
  • Business centre
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Macau
  • Macau Ferry Terminal - 5 min drive
  • Macau Fisherman's Wharf - 3 min drive
  • Macau Forum - 6 min drive
  • Rio Casino - 7 min drive
  • Almeida Ribeiro Street - 10 min drive
  • Macau Cathedral - 11 min drive
  • Lisboa Casino - 9 min drive
  • Ruins of St. Paul's Cathedral - 14 min drive
  • St. Dominic's Church - 12 min drive
  • Macau Tower Convention and Entertainment Centre - 11 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 11 min drive
  • Hong Kong International Airport (HKG) - 47 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 47 min drive
  • Free area shuttle

About this property

Crowne Plaza Macau, an IHG Hotel

Crowne Plaza Macau, an IHG Hotel puts you only 4.5 mi (7.2 km) from the airport, and 4.9 mi (8 km) from Venetian Macao Casino. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Azure, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the overall property condition and comfortable guest rooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 208 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (MOP 480 per day)
  • On-site valet parking (MOP 490 per day)

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Free local shuttle
  • Playground
  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (11840 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • Malay

Room amenities

Be entertained

  • 48-inch LED TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Azure – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Lobby Lounge – On-site lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 108 for adults and MOP 108 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MOP 350.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs MOP 480 per day
  • Valet parking costs MOP 490 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau, An Ihg
Crowne Plaza Macau, an IHG Hotel Hotel
Crowne Plaza Macau, an IHG Hotel Macau
Crowne Plaza Macau, an IHG Hotel Hotel Macau

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Sok Han, 10-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

Harish Ashwinkumar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommendef
Most beautifully decorated hotelroom I have seen! Such a pleasure
jorgen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

2/10 Poor

staff not flexible and very unfriendly,do not recommend
4-night family trip
Verified Expedia guest review

6/10 Good

Wing Nei, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The location was a big out of the city centre and the shuttle bus provided by the hotel is insufficient. You need to catch public buses or taxi to go around. Also, hotel asked for $1,000 deposit when checking in, no matter if we already fully paid for our stay. I think it’s a bit too much.
JL, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good stuff good rooms clean and very nice view I enjoyed very much
1-night trip
Verified Expedia guest review

10/10 Exceptional

Good service. Hotel is close to the bridge. Clean, extended check out time.
Kat, 1-night family trip
Verified Expedia guest review