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1 room, 2 adults

City Stay Prime Hotel Apartment

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Microwave
  • Dry cleaning/laundry service
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha, United Arab Emirates

Upscale apartment with kitchen, near Ski Dubai
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Microwave
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Notes

  • Stayed whilst waiting for COVID test to return to Abu Dhabi. Cockroaches and bugs…Jul 3, 2020
  • There are a lot of flying insects in the apartment, cockroaches in the bathrooms, and…Dec 19, 2019

City Stay Prime Hotel Apartment

from €47
  • Deluxe Apartment
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms

What’s around City Stay Prime Hotel Apartment

Landmarks

  • In Al Barsha
  • Ski Dubai - 15 min walk
  • Mall of the Emirates - 18 min walk
  • Souk Madinat Jumeirah - 44 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 17 min walk
  • Wild Wadi Water Park - 2.6 mi / 4.2 km
  • Burj Al Arab - 2.7 mi / 4.3 km
  • Madinat Jumeirah - 2.4 mi / 3.9 km

Getting around

  • Dubai Intl. Airport (DXB) - 28 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 37 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 49 min drive
  • Mall of the Emirates Station - 19 min walk
  • Mashreq Metro Station - 22 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 44 apartments
  • Arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

The manager

The manager

Speaks: Arabic, English, Filipino, Hindi.

At the aparthotel

Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Steam room
  • Sauna
  • Pool umbrellas
  • Health club
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • English
  • Filipino
  • Hindi

In the apartment

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
  • Balcony
Freshen up
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

City Stay Prime Hotel Apartment’s small print

Also known as

  • City Stay Prime Hotel Apartment Dubai
  • City Stay Prime Hotel Apartment Aparthotel
  • City Stay Prime Hotel Apartment Aparthotel Dubai
  • City Stay Prime Hotel Apartment
  • City Stay Prime Apartment Dubai
  • City Stay Prime Apartment
  • City Stay Prime Dubai
  • City Stay Prime Hotel Apartment Dubai

Policies

Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9:00 AM to 7:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 20 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Rollaway beds are available for an additional charge

    Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way, Maximum occupancy 3)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for City Stay Prime Hotel Apartment

    • Does City Stay Prime Hotel Apartment offer free cancellation for a full refund?
      Yes, City Stay Prime Hotel Apartment does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at City Stay Prime Hotel Apartment?
      This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
    • Is parking offered on site at City Stay Prime Hotel Apartment?
      Yes, there's free self parking.
    • Is there a pool at City Stay Prime Hotel Apartment?
      Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
    • Are pets allowed at City Stay Prime Hotel Apartment?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at City Stay Prime Hotel Apartment?
      You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near City Stay Prime Hotel Apartment?
      Yes. Nearby restaurants include Red Tomato Pizza (4-min walk), Thai Wok (5-min walk), and Moshi (6-min walk).
    • Is airport shuttle service offered by City Stay Prime Hotel Apartment?
      Yes, an airport shuttle is available. The charge is AED 150 per vehicle one-way.

    Recent reviews

    Good 7.8 From 28 reviews

    Exceptional 10.0
    Great family holiday
    We had a fantastic stay at City stay prime. The location of this hotel is excellent. All the staff are friendly very helpful and polite. The apartments are very well maintained and spacious. We would definitely return to these apartments
    Aideen, ie4 night family trip
    Very Good 8.0
    They need to do something about their exhaust system. Rooms and bathrooms get a bad smell. Also noise from the street is very high.
    Raz, us5 night trip with friends
    Fair 4.0
    Not clean
    Not clean hotel
    Rahima, us1 night family trip
    Exceptional 10.0
    Perfect it was Best price best rentability Enjoy !
    us2 night trip with friends
    Good 6.0
    acceptable compared to price
    Shamel, as3 night business trip
    Very Good 8.0
    Nice spacious apartment. Staff very helpful and well mannered. Close to local amenities which is very useful.
    Forever, gb6 night trip
    Fair 4.0
    Dirty and Old
    Myself and two friends booked the two bed, 1 king, 2 twin room. The apartment was not clean at all, carpets were not vacuumed well, crumbs all over, along with dust and hair. The bathroom showers (both bathrooms) were moldy and black along the cracks. Called housekeeping, and they attempted to clean then sent a man to re-cork the bathrooms, but it was just a mess and smelled. Apartment was a great size.
    Alicia, us1 night trip with friends
    Exceptional 10.0
    The only let down was the safe and the iron did not work, They should’ve checked this before we check in, also the kitchen utensil was not cater for cooking for example i there was no scissors tin opening,no Sieves & Colanders other then that we had a excellent stay.
    Liky, gb6 night trip
    Very Good 8.0
    The staff were friendly, extremely helpful and quick to respond to any our needs. The hotel room was very spacious but the decor was a little outdated. However, I enjoyed my staff and felt safe and comfortable.
    us5 night trip
    Exceptional 10.0
    Very much satisfied
    Our stay at this hotel truly amazing, the location perfect for all attractions in Dubai. They having plenty of private car parking which was very helpful. House keeping was very good and all staff were very friendly to us. Overall we are very happy and will recommend to my friends in future.
    Anjo, sgFamily trip

    City Stay Prime Hotel Apartment