Tolip El Galaa Cairo Hotel

Photo gallery for Tolip El Galaa Cairo Hotel

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2 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers
2 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers
2 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers
Terrace/patio

Overview of Tolip El Galaa Cairo Hotel

Tolip El Galaa Cairo Hotel

5.0 star property
Luxury hotel in Heliopolis with 2 restaurants and 2 outdoor pools

7.0/10 Good

148 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
El Ourouba street Heliopolis, Cairo
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
For families
  • Children's pool
  • Private bathroom
  • Separate sitting area
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Heliopolis
  • City Stars - 10 min drive
  • Cairo International Convention Centre - 10 min drive
  • Egyptian Presidential Palace - 13 min drive
  • Cairo International Stadium - 8 min drive
  • Ain Shams University - 15 min drive
  • Khan el-Khalili - 20 min drive
  • Al-Azhar University - 18 min drive
  • Muhammad Ali Mosque - 21 min drive
  • Saladin Citadel - 18 min drive
  • Egyptian Museum - 27 min drive

Getting around

  • Cairo (CAI-Cairo Intl.) - 13 min drive
  • Giza (SPX-Sphinx Intl.) - 54 min drive
  • Cairo Rames Station - 22 min drive

About this property

Tolip El Galaa Cairo Hotel

Tolip El Galaa Cairo Hotel puts you only 4.6 mi (7.4 km) from the airport, and 3 mi (4.9 km) from City Stars. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials or body treatments. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a health club. Fellow travellers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in an "Egyptians and Egyptian Residents Only" room category must present proof of residency at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool

Working away

  • Business centre
  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Terrace
  • Health club
  • 2 outdoor pools
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Languages spoken

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Fireplace
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Shared accommodations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Italian cuisine and only serves dinner.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 30 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 25.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 9:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Tolip El Galaa Cairo Hotel
Tolip El Galaa Hotel
Tolip El Galaa Cairo
Tolip Galaa Cairo Hotel Cairo
Tolip El Galaa Cairo Hotel Hotel
Tolip El Galaa Cairo Hotel Cairo
Tolip El Galaa Cairo Hotel Hotel Cairo

Frequently asked questions

Overall score and ratings

7.0

Good

7.2/10

Cleanliness

7.1/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.9/10

Eco-friendliness

10/10 Exceptional

Mohamed, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shereen, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Arif, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice hotel, friendly and helpful stuff and comfortable stay with good price. Excellent breakfast.
Adel, 6-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Nyan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yucheng, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Reception employees are friendly
Amira, 3-night family trip
Verified Expedia guest review

6/10 Good

I enjoyed my stay at this hotel. My room was big, comfortable and clean. The staff was nice. The overall property was well-maintained. HOWEVER, the address to this hotel is incorrect. Their address, 40 El-Orouba, leads to a building down the block, across the street and around the corner. My Uber driver had to ask several people on the street how to get to this hotel. I thought that he didn't know what he was doing. When he finally found it, he charged me extra for the ride. After trying to get picked up and dropped off from and to this hotel, I realized that the address on the internet is wrong. This was SO annoying. Although the building/room was pleasing, I will never stay at this hotel again. It is not worth the hassle - especially as hectic as Cairo can be.
LaToya, 2-night trip
Verified Expedia guest review

2/10 Poor

The customer service is terrible. Ahmed, the receptionist, was rude and asked too many questions. I had to provide every piece of ID I have to prove that my wife and I are married. I showed him our USA IDs with the same address, yet that was not convincing enough for him. After he was convicted that we are married, he wanted to charge me $25 to change the number of guests from 1 to 2. I had to contact Expedia to cancel the original booking and make a new booking with the number of guests set to 2 which ended up to be the same exact price!! Overall, I had a terrible experience. I would never come back here again nor recommend this place to anyone. After all of wait and the booking changes, he told us the room is not ready yet!! 2 hours to check in is TOO MUCH!
Khalil, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bery Friendly staff
Karim, 14-night family trip
Verified Expedia guest review