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Stara Hamburgo

Property class: 5 and above
Luxury hotel with spa, near Paseo de la Reforma

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Step into the luxurious Stara Hamburgo, nestled near Paseo de la Reforma. Unwind with a massage or body wrap at the onsite spa, then indulge in international cuisine at Luna Bistro. With an art gallery on site and free WiFi, this aparthotel offers convenience and style.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • 2 coffee shops/cafes
  • 24-hour business centre
  • Conference centre
  • 2 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Living room
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for EXECUTIVE SUITE

EXECUTIVE SUITE

EXECUTIVE SUITE

  • 55 sq m
  • Sleeps 3

View all photos for STARA SUITE

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

STARA SUITE

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 3

View all photos for TERRACE SUITE

TERRACE SUITE

TERRACE SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 3

Similar properties

Exterior
Sofitel Mexico City Reforma
Reforma
  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.6 out of 10, Exceptional, 971 reviews
The price is €451
includes taxes & fees
1 May - 2 May
Sofitel Mexico City Reforma
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About the area

Map
Hamburgo No. 32, Col. Juárez, Mexico City, 06600

What's nearby

  • Reforma 222 - 2 min walk - 0.2 km
  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Museo de Cera - 5 min walk - 0.5 km
  • U.S. Embassy - 8 min walk - 0.8 km
  • Angel of Independence Monument - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 49 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 68 min drive
  • Mexico City Buenavista Station - 9 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Insurgentes Station - 9 min walk
  • Cuauhtemoc Station - 10 min walk
  • Balderas Station - 16 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪El Bajío - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wooow - ‬1 min walk
  • ‪Laboratorio Espresso - ‬1 min walk
  • ‪Pizzalianni's - ‬1 min walk

About this property

Stara Hamburgo

Stara Hamburgo features a rooftop terrace and puts you within a five-minute walk of Paseo de la Reforma and Museo de Cera. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at Luna Bistro, which is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this luxurious hotel. Public transportation is only a short walk: Insurgentes Station is 9 minutes and Cuauhtemoc Station is 10 minutes.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle within 60 kilometres*

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–8:00 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping
  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (1615 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Bike hire
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Communal living room
  • Fitness centre
  • Art gallery on-site
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Luna Bistro – This bistro specialises in international cuisine and serves breakfast, lunch and dinner.
Roof Garden – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Lobby Bar – On-site bar. Open daily.
Bar 32 – On-site bar. Open selected days.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for an extra charge

Renovations and closures

This property is closed from 1 August 2023 to 31 December 2024 (dates subject to change).
The property will be renovating from 1 August 2023 to 31 May 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Sauna
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Stara Hamburgo Adults Aparthotel Mexico City
Stara Hamburgo Adults Aparthotel
Stara Hamburgo Adults Mexico City
Stara Hamburgo Adults
Stara* Hamburgo Adults only
Stara Hamburgo Hotel Mexico City
Stara Hamburgo Hotel
Stara Hamburgo Mexico City
Stara Hamburgo
Stara* Hamburgo
Stara Hamburgo Hotel
Stara Hamburgo Mexico City
Stara Hamburgo Hotel Mexico City
Stara* Hamburgo Near Paseo de la Reforma

Frequently asked questions

Is Stara Hamburgo currently open?

This property is closed from 1 August 2023 to 31 December 2024 (dates subject to change).

Does Stara Hamburgo offer free cancellation for a full refund?

Yes, Stara Hamburgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Stara Hamburgo?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Stara Hamburgo?

Yes, there's free self parking.

Is an airport shuttle service offered by Stara Hamburgo?

Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.

What are the check-in and check-out times at Stara Hamburgo?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Stara Hamburgo and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and an arcade. Stara Hamburgo also has a picnic area and a garden.

Are there restaurants at or near Stara Hamburgo?

Yes, Luna Bistro offers al fresco dining and international cuisine.

What's the area around Stara Hamburgo like?

Stara Hamburgo is in Reforma, a short 9-minute walk from Insurgentes Station and 4 minutes' walk from Paseo de la Reforma.

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Reviews

Stara Hamburgo Reviews

9.0

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Ambience
Breakfast
Air conditioning
Food
Room service
View
Rooftops

Reviews

Verified

10/10 Exceptional

It was a great stay overall.
Verified

10/10 Exceptional

It is a stunning boutique hotel in the middle of Zona Rosa - we loved everything about it !
Jennifer, 1-night trip
Verified

10/10 Exceptional

I really enjoyed my stay. The hotel is in a great location and there are some great dining options within walking distance nearby. The staff was really helpful and I recommend this hotel for solo travellers.
Verified

8/10 Very good

Nice place. Comfortable and with great location.
Alberto, 3-night trip
Verified

10/10 Exceptional

great hotel and great location. Staff was great, welcomed us and helped us with all of our bags as soon we got there. Very clean and quite hotel I will definitely be staying at this hotel again. Good neighborhood As well, lots of places to go eat around the corner.
Verified

10/10 Exceptional

Amazing and charming property. Great service
Francisco, 3-night trip
Verified

10/10 Exceptional

Excellent service, super clean and everyone was great!!
Maria, 5-night trip
Verified

10/10 Exceptional

I had a very pleasant stay. The property and room was sparkling clean and confortable. They have excellent customer service.
Jennifer, 4-night trip
Verified

10/10 Exceptional

The rooms are modern and perfectly appointed. We were welcomed with a note and chocolate truffles. It’s an beautiful hotel.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Great room. Super comfy beds. Top clean, modern - gave us a welcome note and cookies 😍
Astrid, 1-night trip
Verified

8/10 Very good

nice spot, not far from some of my favorite places to eat in cdmx. clean. staff was friendly and helpful. the feel was a little stiff but the price was great so no complaints.
Patrick, 1-night trip
Verified

10/10 Exceptional

High quality, beyond expectations!

This hotel really exceeded expectations. The room was huge, high-end quality and comfort - great terrace and I used the gym as well. The staff was incredibly accommodating. I hope to stay here on a future visit and it may become my go-to hotel in Roma Norte. I wish I stayed more nights here! Thank you for a lovely stay.
Andrea J, 1-night trip
Verified

10/10 Exceptional

A very modern concept under a classic construction. The restaurant menu at the roof top is a bit limited in terms of food options
Andrew, 4-night trip
Verified

8/10 Very good

Not as clean as expected, can be improved. Ripped towels.
Verified

4/10 Fair

The hotel was overall fine but the air conditioning unit is loud and don’t forget to bring a toothbrush or they will charge you for it. The concierge should clarify the cost before sending to room as I’ve never been charged for a toothbrush in any hotel I have stayed. The breakfast was ok but nothing special. Probably won’t return as there are so many other places to stay in Mexico City. The location is great .
Megan, 1-night trip
Verified

6/10 Good

Facilities were okay, communication with the staff was confusing: they had no idea of the reservation and then, they offered late check out on arrival and then refused to offer it, so I had to change plans which was unfortunate
Diego, 1-night trip
Verified

4/10 Fair

The room was not clean.
Martha, 2-night trip
Verified

8/10 Very good

Some details... AC !

I really missed Air Conditioning... the room got very hot at night so I had to open the windows but noise was very uncomfortable... so
Yolette, 3-night trip
Verified

4/10 Fair

Check in was complex. was asked to sign a three page contract in Spanish. Check ou was not good either. I had to insist to receive proof that i was being reimbursed for the deposit and to be given a proper invoice.
Jean-Christian, 1-night trip
Verified

4/10 Fair

Charged for 3 person but didn’t prep room for 3 (glasses, towels, coffee, water, coffee pods and cups…). Never cleaned the floor in living room. Had to leave a note to request clean glasses after asking twice I’m person. Beds were smaller than described. Welcoming letterhead said Deluxe suite w hen I booked Executive suite… I could go on. Concierge was very friendly and Shay’s willing to assist.
Yolanda, 4-night trip
Verified

2/10 Poor

Unfortunately our stay was not the best. Phone did now work. The AC did not work. They had this control that monitor everything with no instructions. No Menus in the room . Everytime we needed something we had to go down. They even left the food in refrigerator from prior stay. So disappointed.
Maria, 2-night trip
Verified

8/10 Very good

Almost a great place to stay

This is an interesting hotel, I’ve stayed there quite a few times and nothing changes. The building is beautiful and the hotel and rooms are as nice as any 4 or 5 star hotel in CDMX. So why does nobody stay here ? I can only think it’s because the ambiance is austere, it’s just not a happy place. The ground floor has a restaurant, never open, a shop, never open and a great coffee bar, never open. When you check in they make you sign a 3 page official document with the rules and regulation ! The restaurant on the roof is really nice, too bad the food doesn’t match. I was there twice and was only 1 other person both times. The location is ok but not great since it’s on a 1 way street and it quite a way to get onto it, if you’re coming from the opposite direction. All in all it’s a beautiful hotel with very large, nice rooms but it’s not a happy place to stay.
Timothy John, 1-night trip
Verified

8/10 Very good

Part time front desk

This was my second time staying at this property. I like its style and comfort and above all I love the location. The complaint I have was that its front desk is only staffed part time. I'm not sure if it's Low season but the hotel was deserted. Other than the Porter there were days I didn't see another soul. I had an issue with the tablet that comes with every room. It helps you control TV, lights, fan, etc. It stopped working and I couldn't get fan to work. But there was no one at front desk to help me. The room was hot because there's no central air conditioning. There is a cooling unit that does a decent job cooling the room but it's not central air. Tip: if you arrive really late or need to check out very early call ahead so you don't end up without someone at the front desk. The property is closed doors at night but just knock and the Porter will let you in. Overall I would recommend this hotel and would stay here again so long as they have sales. Regular price is a bit high.
Bathroom sink
Bathroom shower
Great water pressure
Bedroom comfy bed
Miguel, 3-night trip
Verified

8/10 Very good

Es un hotel muy bonito y propicio para el descanso. El check in fue lento y confuso.
David, 1-night trip
Verified

10/10 Exceptional

Hotel boutique muy bien ubicado.
horlando, 2-night trip