See all properties

Choose dates to view prices

Orchid House Polanco

Photo gallery for Orchid House Polanco

Reception
Terrace/patio
Terrace/patio
Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Overview of Orchid House Polanco

VIP Access

Orchid House Polanco

4.0 star property
Adults-only hotel within easy reach of Chapultepec Park

9.2/10 Superb

178 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Spa
Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560

Room options

About this area

What's nearby

  • In Polanco
  • Paseo de la Reforma - 12 min walk
  • Auditorio Nacional - 18 min walk
  • The Angel of Independence Monument - 29 min walk
  • Chapultepec Park - 1 min drive
  • National Museum of Anthropology - 2 min drive
  • Parque Zoologico de Chapultepec - 9 min drive
  • U.S. Embassy - 12 min drive
  • Soumaya Museum - 13 min drive
  • Monument to the Revolution - 17 min drive
  • Alameda Central - 19 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 42 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 64 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 13 min drive
  • Polanco Station - 11 min walk
  • Auditorio Station - 13 min walk
  • San Joaquin Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Puerto Madero Polanco - 2 min walk
  • Cabanna Polanco - 3 min walk
  • Celtics Pub Irlandés Polanco - 3 min walk
  • Tortas la Samaritana - 3 min walk
  • Raíz - 3 min walk
Map

About this property

Orchid House Polanco

Putting you within a 10-minute drive of Paseo de la Reforma, Orchid House Polanco features a rooftop terrace, and offers an airport shuttle (available 24 hours) for USD 80 per vehicle. You can indulge in deep-tissue massages, facials or aromatherapy. Other highlights at this upmarket hotel include a snack bar/deli, a terrace and a garden. Fellow travellers say good things about the helpful staff. The property is only a short walk to public transportation: Polanco Station is 11 minutes and Auditorio Station is 13 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (USD 7.15 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Room service (limited hours)
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Spa services

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of USD 340 (subject to availability)

Parking

  • Covered self-parking costs USD 7.15 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

Does Orchid House Polanco offer free cancellation for a full refund?
Yes, Orchid House Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Orchid House Polanco?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Orchid House Polanco on 12 February 2023 start from €273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Orchid House Polanco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Orchid House Polanco?
Sorry, pets aren't allowed.
Is parking offered on site at Orchid House Polanco?
Yes. Self-parking costs USD 7.15 per day.
Is an airport shuttle service offered by Orchid House Polanco?
Yes, an airport shuttle is available. The charge is USD 80 per vehicle one-way.
What are the check-in and check-out times at Orchid House Polanco?
You can check in from 3:00 PM - midnight. There's a charge of USD 340 for early check-in (subject to availability). Check-out time is noon.
What is there to do at Orchid House Polanco and nearby?
Orchid House Polanco has spa services and a garden.
Are there restaurants at or near Orchid House Polanco?
Yes. Nearby restaurants include Garat (3-min walk), Gloutonnerie (4-min walk) and Saks (5-min walk).
What's the area around Orchid House Polanco like?
Orchid House Polanco is a short 12-minute walk from Paseo de la Reforma and 3 minutes' walk from Chapultepec Park.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.5/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Abel, 5-night trip
Verified Hotels.com guest review

6/10 Good

ok
It's a beautiful building and decorated very well, however there is a sewage smell and when I asked about shower not working it wasnt addressed
christopher, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Boutique Hotel.
This is a wonderful boutique hotel well located in Polanco near both the park and the main shopping streets of Polanco. It was easy to get an Uber in minutes from the hotel. The staff were very friendly and helpful, and spoke excellent English. We would definitely stay here again if we were in Mexico City.
susan h, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peaceful gem
Second trip to Mexico City and wanted a relaxed, neighborhood feel vs large hotel. Really enjoyed Orchid House’s beautiful, quiet residential location. All staff were responsive, friendly, and helpful. The included light breakfast was perfect to get us going, and we appreciated the opportunity to buy the hot breakfast as well.
Catherine, 3-night trip
Verified Hotels.com guest review

8/10 Very good

recommend when staying in Polanco
A really great boutique hotel! Amazing location.
Michael, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Verified Expedia guest review

10/10 Exceptional

Beautiful place!
veronica, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

DUNCAN, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very cozy
Rodolfo, 1-night business trip
Verified Expedia guest review