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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Dukes The Palm, a Royal Hideaway Hotel

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Palm Jumeirah, Dubai, 120015, United Arab Emirates

5-star beachfront hotel with outdoor pool, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • In overall its was ok But there is big different between this hotel which is 5 star and…Nov 15, 2020
  • Wonderful stay, The concierge was very efficacious.In five minutes he got an appointment…Nov 8, 2020

Dukes The Palm, a Royal Hideaway Hotel

from €139
  • Deluxe Room (Single use)
  • Deluxe Room
  • Deluxe Studio (Single Use)
  • Deluxe Studio
  • Grand Studio (Single use)
  • Grand Studio (2 adults)
  • Grand Studio (2+1)
  • Grand Studio (3 adults)
  • Grand Studio (2+2)
  • Executive Studio (Single use)
  • Executive Studio (2 adults)
  • Apartment, 1 Bedroom
  • Executive Studio (2+1)
  • Executive Studio (3 adults)
  • Deluxe Suite (Single use)
  • Deluxe Suite
  • Deluxe Suite (2+1)
  • Deluxe Suite (3 adults)
  • Deluxe Suite (2+2)
  • Premium Room (2 adults)
  • Premium Room (2+1)
  • Premium Room (3 adults)
  • Premium Room (Single use)
  • Premium Studio (Single use)
  • Premium Studio
  • Superior Studio (Single use)
  • Superior Studio
  • Superior Room (Single use)
  • Superior Room
  • Apartment, 1 Bedroom (Single Use)
  • Apartment, 1 Bedroom (2+1)
  • Apartment, 1 Bedroom (3 adults)
  • Apartment, 1 Bedroom (2+2)
  • Premium Apartment, 1 Bedroom (Single Use)
  • Premium Apartment, 1 Bedroom
  • Premium Apartment, 1 Bedroom (2+1)
  • Premium Apartment, 1 Bedroom (3 adults)
  • Premium Apartment, 1 Bedroom (2+2)

What’s around Dukes The Palm, a Royal Hideaway Hotel

Landmarks

  • In Palm Jumeirah
  • Dubai Marina Mall - 4.4 mi / 7.1 km
  • Jebel Ali Race Course - 4.4 mi / 7.2 km
  • The Beach Mall - 5 mi / 8.1 km
  • Emirates Golf Club - 5.7 mi / 9.1 km

Getting around

  • Dubai Intl. Airport (DXB) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Playground on site
  • Skydiving nearby
  • Marina on site
  • Beach umbrellas
  • Children's pool
  • Health club
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.

Khyber - This restaurant specializes in Indian cuisine and serves dinner only.

DUKES Bar - Onsite bar.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Dukes The Palm, a Royal Hideaway Hotel’s small print

Also known as

  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dukes Palm Royal Hideaway Hotel Dubai
  • Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes Dubai
  • Dukes Palm Royal Hideaway
  • Dukes Palm Royal Hideaway Hotel Dubai
  • Dukes Palm Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Dubai
  • Dukes Palm Royal Hideaway
  • DUKES Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dukes The Palm a Royal Hideaway Hotel
  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes Dubai
  • Dukes Palm Royal Hideaway
  • Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • DUKES Dubai Palm Jumeirah
  • Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai
  • Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Dubai

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of AED 75 for adults and AED 75 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dukes The Palm, a Royal Hideaway Hotel

  • Does Dukes The Palm, a Royal Hideaway Hotel offer free cancellation for a full refund?
    Yes, Dukes The Palm, a Royal Hideaway Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Dukes The Palm, a Royal Hideaway Hotel?
    This property confirms that guests are provided with hand sanitizer and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there's free valet parking.
  • Is there a pool at Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Dukes The Palm, a Royal Hideaway Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Dukes The Palm, a Royal Hideaway Hotel?
    You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Ba Restaurant & Lounge (14-min walk), Flow Kitchen (14-min walk), and Bussola (3.4 mi).
  • What is there to do near Dukes The Palm, a Royal Hideaway Hotel?
    Recommended spots to visit include Dubai Marina Mall (4.4 mi) and Jebel Ali Race Course (4.4 mi), along with The Beach Mall (5 mi) and Emirates Golf Club (5.7 mi).

Recent reviews

Fabulous 8.6 From 755 reviews

Exceptional 10.0
Staff are very friendly and the room is nice and clean
Edgar, ie2 night trip
Very Good 8.0
Great value. Fantastic amenities.
It was a very pleasant stay. A few things stood out. Great view from the gym. Relaxing indoor pool and infinity pool. The lazy river which my kids love. Super nice staff at the gym and front desk. Super great deal at hotels.com However, there were also some issues. They never cleaned our room. (Maybe they are understaffed because of the pandemic), and yet we came back from dinner to find a huge ice bucket in our room which we never asked for. It probably stood there for a while because there was a puddle all over the desk where they left it. Very odd. Despite that it was a stay that I really enjoyed and will probably go back.
ie1 night family trip
Exceptional 10.0
Excellent
Beautiful hotel with excellent facilities. The private beach, the infinity pool and the lazy river were fantastic. We ate in the Indian Restaurant for dinner and the food was delicious. Breakfast was also lovely and very filling. Staff were exceptional and a special thanks to Sonia and Ruthika who went over and above to meet my expectations. All in all- a great stay!
Lisa, ie1 night trip with friends
Exceptional 10.0
Worthy Afterlockdown Experience
First well deserved staycation after a lockdown. Amazing experience and the hotel EHK upgraded us to a very beautiful studio with panoramic views. Wished the pool was open then but overall was amazing. GM was there all the time and paying very attentive to guests’ needs. I love how they show passion to make their service up top. Beautiful property and amazing room.
ie1 night trip
Exceptional 10.0
. Amazing swimming pool and very close beach. Friendly and helpful staff. Very nice view and atmosphere.
Kuosai, ie1 night trip
Very Good 8.0
Pleasant
Overall it was very pleasant, good location, food, service, very clean. Great precautions and safety in place to avoid covid-19. Great facilities. Very cozy. A great place to stay.
Lanie, ie1 night trip with friends
Exceptional 10.0
erfect
Simply amazing
Samhar, ie2 night family trip
Exceptional 10.0
Amazing experience
The room was exceptional, the staff were so helpful and super friendly, the pool and facilities was fantastic, the food and beverages in all the outlets was amazing. We felt very safe as they followed all the precautions given the current COVID situation. Overall It was an amazing experience and everything was out of this world. We ended up booking an extra night as we just didn’t want to leave. We will be back again very soon and already planning our next stay.
Vicky, ie1 night family trip
Exceptional 10.0
Goood
It’s good place for short vacation
Nibal, ie1 night family trip
Good 6.0
Great stay at Dukes
Check in process was a little tough, but understanding given the Covid-situation. It was difficult to line up in the lobby without people cutting the queue whil still maintaining distance in the major corridor to the restaurant. The beach has great views of the marina skyline, sand is soft and delightful. Rooms a quite small and deceiving with regards to the pictures when booking online. We also thought there was a bathtub, but there wasn't. Nonetheless, the rooms are comfortable and clean. Balconies face each other with very little privacy, and drunk people tend to make a lot of noise on these late at night- not the hotels fault I guess. Great stay overall.
Naeem, ie1 night trip

Dukes The Palm, a Royal Hideaway Hotel