At Emerald Highlands Motel, unwind in the garden or take a refreshing dip in the outdoor pool. Connect to WiFi and enjoy free self parking while exploring nearby attractions with luggage storage and tour assistance at your fingertips.
When visiting Emerald, Emerald Highlands Motel is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Room service (limited hours)
What to do
Golfing nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Garden
An outdoor pool
Room amenities
Be entertained
DVD player
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Microwave
Special features
Dining
On-site venue – This restaurant only serves dinner.
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Emerald Highlands Motel
Highlands Motel
Emerald Highlands
Emerald Highlands Motel Motel
Emerald Highlands Motel Emerald
Emerald Highlands Motel Motel Emerald
Frequently asked questions
Does Emerald Highlands Motel offer free cancellation for a full refund?
Yes, Emerald Highlands Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emerald Highlands Motel?
Yes, there's an outdoor pool.
Are pets allowed at Emerald Highlands Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Emerald Highlands Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Emerald Highlands Motel?
Check-in start time: 2 PM; check-in end time: 9 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Emerald Highlands Motel and nearby?
Emerald Highlands Motel has an outdoor pool and a garden.
What's the area around Emerald Highlands Motel like?
Emerald Highlands Motel is a short 2-minute walk from Emerald Hospital and 10 minutes' walk from Emerald Racecourse.
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Emerald Highlands Motel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
6 July 2024
Happy with the stay, nice room very quiet
Eric
Eric, 1-night trip
10/10 Exceptional
23 October 2022
A nice place too stay at.
David
David, 1-night trip
8/10 Very good
29 May 2024
It had been updated the bed was comfy
David
David, 1-night trip
10/10 Exceptional
7 August 2022
good motel
Chandrasiri
Chandrasiri, 1-night trip
8/10 Very good
30 December 2022
All good for a overnight stay
Richard
10/10 Exceptional
17 September 2022
Property in nice quiet location with excellent surrounding amennities.
Alan
Alan, 1-night trip
2/10 Poor
27 September 2024
The premise was dangerous. I’ve stayed there in two other occasions, but this time was awful. Police and ambulances were called. The police came to my door twice. I will never stay there again
Anita
Anita, 2-night trip
10/10 Exceptional
28 July 2023
Very easy walk to a local pub, and some fast food restaurant.
Cherise
Cherise, 1-night trip
10/10 Exceptional
5 September 2023
The room was clean and neat and had everything I needed for a comfortable stay. Simple, but well priced and the staff were friendly. I will be coming back!
Frida
Frida, 1-night trip
10/10 Exceptional
28 April 2024
Nothing that we did not like about the property - we will be back......Kind regards......David.
David
David, 1-night trip
8/10 Very good
24 June 2023
Friendly staff at reception upon arrival. Close to major takeaway food outlets and shops. Clean room and on-site parking.
Angela
Angela, 1-night trip
10/10 Exceptional
16 August 2022
Property was extremely clean and had everything required for a quick overnight stay. Shower was strong and hot. Quick walk to shops and tavern.
Jye
Jye, 1-night trip
6/10 Good
10 April 2024
Very average.
MARK
MARK, 1-night trip
10/10 Exceptional
6 January 2023
A nice room with a very comfortable bed. Well done Emerald Highlands Motel. 😀
Tony
Tony, 2-night trip
10/10 Exceptional
19 October 2022
Close proximity to the Emerald hospital
Steven
Steven, 3-night trip
8/10 Very good
25 August 2023
Good room for overnight stay - but did get woken up at 5:15 am with the linen delivery guy pushing the trolley past all the rooms .
Rachel
Rachel, 1-night trip
8/10 Very good
8 October 2023
Had loads of music and screaming out the back of the motel. From next door
Richard
Richard, 1-night trip
8/10 Very good
15 February 2023
Great stay very comfortable only two issues back door didnt have a proper lock and the air con didnt work well.
tracy
tracy, 1-night trip
6/10 Good
14 March 2024
Room 2 needs a good clean, some electrical work should also be carried out of power points.
Justin
Justin, 1-night trip
10/10 Exceptional
18 September 2022
Very clean
Verna
Verna, 1-night trip
10/10 Exceptional
21 May 2024
Managers need training with local knowledge
Car park didn't match room nos. So was rather awkward. Air conditioning exceptionally noisy outside and needs major attention. Manager had no local knowledge and not interested in giving us info about the town
Andrew
Andrew, 1-night trip
10/10 Exceptional
20 September 2022
Good
Ian
Ian, 1-night trip
2/10 Poor
2 June 2023
They double booked our reservation, they did however arrange accommodation to another location. I rang to confirm the whereabouts I was staying. They still hadn’t arrange, they then acted and I got confirmation. Major chase up!
Craig
Craig, 1-night trip
6/10 Good
14 January 2023
Good location, drip in bathroom, key not left out as per phone call, took 3 attempts to obtain with communication being a concern, shower not very clean