Maya Sanur Resort & Spa - CHSE Certified

Photo gallery for Maya Sanur Resort & Spa - CHSE Certified

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On the beach
On the beach
On the beach
2 outdoor pools, pool loungers

Overview of Maya Sanur Resort & Spa - CHSE Certified

Maya Sanur Resort & Spa - CHSE Certified

5.0 star property
5-star beachfront hotel with spa, near Sanur Beach

9.4/10 Exceptional

412 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jl. Danau Tamblingan No. 89M Batujimbar, Denpasar, Bali, 80228
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Fridge

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Sanur Beach - 1 min drive
  • Kuta Beach - 29 min drive
  • Legian Beach - 31 min drive
  • Double Six Beach - 33 min drive
  • Seminyak Beach - 37 min drive
  • Nusa Dua Beach - 34 min drive
  • Ubud Monkey Forest - 56 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 27 min drive
  • Airport shuttle (surcharge)

About this property

Maya Sanur Resort & Spa - CHSE Certified

5-star luxury hotel
At Maya Sanur Resort & Spa - CHSE Certified, you can look forward to a round-trip airport shuttle, a poolside bar and a terrace. With a beachfront location, this hotel is the perfect place to soak up some sun. Treat yourself to a body treatment, a body scrub or a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Japanese cuisine and more. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden and a playground. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and a front desk safe
  • 3 meeting rooms, tour/ticket information and free newspapers
  • Guest reviews speak highly of the dining options, bar and first-rate property condition
Room features
All 103 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • Flat-screen TVs with premium channels
  • Balconies or patios, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 103 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Yoga classes

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Indonesian
  • Japanese
  • Korean
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.

Dining

Tree Bar – This bar only serves light fare.
Kuu Japanese Restaurant – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Graze – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Reef – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 199000 for adults and IDR 99500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 400000 per vehicle (one-way)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 1315875.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Maya Sanur Resort
Maya Sanur
Maya Sanur Resort & Spa Bali
Maya Sanur Resort Spa
Maya Sanur & Chse Certified
Maya Sanur Resort Spa CHSE Certified
Maya Sanur Resort & Spa - CHSE Certified Hotel
Maya Sanur Resort & Spa - CHSE Certified Denpasar
Maya Sanur Resort & Spa - CHSE Certified Hotel Denpasar

Frequently asked questions

Does Maya Sanur Resort & Spa - CHSE Certified offer free cancellation for a full refund?
Yes, Maya Sanur Resort & Spa - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Maya Sanur Resort & Spa - CHSE Certified?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Maya Sanur Resort & Spa - CHSE Certified on 5 October 2022 start from €186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Maya Sanur Resort & Spa - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Maya Sanur Resort & Spa - CHSE Certified?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Maya Sanur Resort & Spa - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Maya Sanur Resort & Spa - CHSE Certified?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Maya Sanur Resort & Spa - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 400000 per vehicle one-way.
What are the check-in and check-out times at Maya Sanur Resort & Spa - CHSE Certified?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Maya Sanur Resort & Spa - CHSE Certified and nearby?
On-site recreation at Maya Sanur Resort & Spa - CHSE Certified includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Maya Sanur Resort & Spa - CHSE Certified also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near Maya Sanur Resort & Spa - CHSE Certified?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine. Nearby restaurants include Warung Coconut Tree (5-min walk), Warung Anna (8-min walk) and Soul in a Bowl (8-min walk).
Does Maya Sanur Resort & Spa - CHSE Certified have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Maya Sanur Resort & Spa - CHSE Certified like?
Maya Sanur Resort & Spa - CHSE Certified is a short 4-minute walk from Sanur Beach and 9 minutes' walk from Pantai Karang Beach. Travellers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

heidi, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Geoff, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like the location and the convenience of Maya. Also like the layout of the hotel, so there's alot of privacy in your room.
Robyn, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fabulous Hotel in a great location. Love to come back again
Fiona, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel fronts the beautiful Sanur beach, yet the hotel entrance is in midtown Sanur, so you have the best of both worlds. It's so convenient for walking, jogging or cycling along the purpose built beach path or for going shopping and out to nearby restaurants. It's very close to the Sanur Supermarket. Food was great and prices very reasonable and great to have evening happy hours. Go the Lagoon room - amazing!
Helen, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cristiano, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

White Rabbit
Great place to stay
eion, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christina, 2-night family trip
Verified Hotels.com guest review