Mercury Phu Quoc Resort & Villas

Photo gallery for Mercury Phu Quoc Resort & Villas

Primary image
On the beach
On the beach
On the beach
Outdoor pool

Overview of Mercury Phu Quoc Resort & Villas

Mercury Phu Quoc Resort & Villas

4.0 star property
Beachfront hotel in Phu Quoc with outdoor pool, restaurant

8.2/10 Very good

130 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Group 1, Duong To, Phu Quoc, Kien Giang
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Outdoor tennis court
  • Fitness centre
  • Pool bar
  • Room service
  • Spa services
  • Business centre
  • Terrace
For families
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Phu Quoc Beach - 1 min drive
  • Phu Quoc Night Market - 17 min drive
  • Ham Ninh Fishing Village - 20 min drive
  • Phu Quoc National Park - 26 min drive
  • Ong Lang Beach - 36 min drive
  • Sao Beach - 27 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 8 min drive
  • Free airport shuttle

About this property

Mercury Phu Quoc Resort & Villas

Mercury Phu Quoc Resort & Villas is a great choice for your beach stay in Phu Quoc. Guests in the mood for pampering can indulge in massages, body wraps and facials, and the outdoor pool provides fun for everyone. Romance Sea Restaurant serves Vietnamese cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a free airport shuttle, a poolside bar and a fitness centre. Fellow travellers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking

Transfers

  • Free airport shuttle from 7:00 AM to 11:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • On the beach
  • Ecotours

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Outdoor tennis court

Accessibility

  • Lift
  • Wheelchair accessible

Languages spoken

  • English
  • Russian
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Dining

Romance Sea Restaurant – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.

Fees & policies

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Guests can rest easy knowing that there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Additional fees apply to children from 6 to 11 years old for breakfast when sharing existing bedding.

Also known as

Mercury Phu Quoc & Phu Quoc
Mercure Resort Villas
Mercure Phu Quoc Villas
Mercure Villas
Mercure Phu Quoc Resort & Villas Phu Quoc Island, Vietnam
Mercury Phu Quoc Resort & Villas Hotel
Mercury Phu Quoc Resort & Villas Phu Quoc
Mercury Phu Quoc Resort & Villas Hotel Phu Quoc

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very good

robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

10/10
Wow!!!! I was actually surprised how amazing this place was, I stayed in the executive bungalow, which has ocean view and private pool. Really excellent management, and will 100% visit again.
Stephen, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Stayed 6 Nights, staff spoke multi languages, the hotel even put a Christmas Eve dinner together with turkey. All and all a very good resort.
Riley, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Schoene Zimmer, super Fruehstueck und toller Staff. Der Preis ist evtl ein bisschen zu hoch fuer den gebotenen Standard, aber das lag vielleicht auch an der Saison (Weihnachten)
Maureen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

14-night family trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Expedia guest review

10/10 Exceptional

This is a very nice resort away from crowds. I loved it. It's clean and well serviced. It's staff is amazing. In terms of location you need a taxi to get to the main village or restaurants but it's well worth it. The hotel restaurant is very limited in choice and pricey. However it's the restaurant or nothing since there are no business around. I would recommend it as it is a place to relax and get reconnected with yourself.
5-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend
Great overall, especially for couples that want to relax on a quiet resort
Danny, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

The atmosphere and service were excellent. However, the food was not living up to my expectations.
5-night trip
Verified Expedia guest review

10/10 Exceptional

The property was very private and relaxing. The staff were always cheerful and happy to assist with anything !
4-night trip with friends
Verified Expedia guest review