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Best Western Mountain Lodge at Banner Elk

2.5 star property
Hotel within easy reach of Sugar Mountain Resort

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Photo gallery for Best Western Mountain Lodge at Banner Elk

Seasonal outdoor pool
Lobby
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Experience a warm welcome at Best Western Mountain Lodge at Banner Elk. Enjoy the free full breakfast, then unwind with a bike ride or a dip in the seasonal pool. With helpful staff and convenient amenities like concierge services, luggage storage, and meeting rooms nearby Sugar Mountain Resort.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Fitness centre
  • Seasonal outdoor pool
  • Business centre
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Vending machine
  • Conference space
  • Concierge services

For families (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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Exterior

Graystone Lodge, Ascend Hotel Collection

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9.4 out of 10, Exceptional, 1,006 reviews
The price is €102
includes taxes & fees
25 Aug - 26 Aug
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About the area

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 18 min walk - 1.6 km
  • Sugar Mountain Resort - 4 min drive - 2.7 km
  • Hawksnest Tubing Park - 9 min drive - 4.1 km
  • Beech Mountain Resort - 11 min drive - 8.0 km
  • Land of Oz - 16 min drive - 11.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 73 min drive

Restaurants

  • McDonald's
  • Blind Elk Tap Room
  • Banner Elk Cafe
  • Beech Mountain Brewing Company
  • 5506' Skybar

About this property

Best Western Mountain Lodge at Banner Elk

At Best Western Mountain Lodge at Banner Elk, you'll be within a 15-minute drive of Sugar Mountain Resort and Beech Mountain Resort. Guests can take a dip in the seasonal outdoor pool, or visit the fitness centre for a workout. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 100 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (2 total, up to 36 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference space (3600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 95
  • Wheelchair-accessible pool
  • Closed-captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • DVD player
  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0.01 per stay (rates may vary)

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 100 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May 29 to September 05

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge
Best Western Mountain Banner Elk
Best Western Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Banner Elk Best Western
Best Western Banner Elk
Banner Elk Best Western
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
HELP_OUTLINE

Frequently asked questions

Is there a pool at Best Western Mountain Lodge at Banner Elk?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM. The swimming pool will be unavailable from May 21 2025 to October 1 2025 (dates subject to change).

Are pets allowed at Best Western Mountain Lodge at Banner Elk?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Best Western Mountain Lodge at Banner Elk?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Mountain Lodge at Banner Elk?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Best Western Mountain Lodge at Banner Elk and nearby?

Have fun with nearby winter activities such as downhill skiing, snowboarding and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a garden.

What's the area around Best Western Mountain Lodge at Banner Elk like?

Best Western Mountain Lodge at Banner Elk is a short 11-minute walk from Lees-McRae College and 18 minutes' walk from Banner House Museum. Travellers say that the hotel is in a great location.

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Best Western Mountain Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Restaurant
Bathroom
Food
Building

What guests liked

  • Breakfast options were varied and good, with many guests praising the quality and selection. (43 reviews)
  • Staff provided excellent dining recommendations and the breakfast options were excellent. (4 reviews)
  • Convenient parking and quiet setting were notable features of this property. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice hotel for short stay

Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
1-night trip

10/10 Exceptional

First time visit in the city we was in

Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
Michael, 2-night trip

8/10 Very good

I've stayed here many times good location.
Kevin, 4-night trip

10/10 Exceptional

Friendly employees and very helpful
Shelley, 1-night trip

10/10 Exceptional

My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Tina, 1-night trip

8/10 Very good

Nice place to stay, close to Sugar Mountain Ski resort.
Anirban, 2-night trip

10/10 Exceptional

Great place

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Heather, 1-night trip

2/10 Poor

Best Western Banner Elk turned us away from their door because we live under 30 miles away. We wanted to be in banner elk to see my nine-month old grandson as my son’s family were passing through the area. My wife and I are retired, in our sixties and not used to such stupid BS. We do still love Hotels.Com as are travel app.
Martin, 1-night trip

10/10 Exceptional

Good stay
Van, 2-night trip

10/10 Exceptional

Everything was grt. Breakfast variety was good. Very satisfied with everything!
Emily, 2-night trip

10/10 Exceptional

employees were helpful, hygeine products smelled amazing, and bath water was hot and not warm like some other hotels!
Gabby, 1-night trip

10/10 Exceptional

Great people
Todd, 2-night trip

10/10 Exceptional

Great stay
Rebecca, 1-night trip

8/10 Very good

A place to sleep…

The hotel was clean, the service was good. You can see signs of age and neglect in the general maintenance, but is a nice functional place to stay.
Mark, 2-night trip

4/10 Fair

Skiing is close
Kyle, 3-night trip

10/10 Exceptional

Great hotel, close to Sugar Mountain

Great hotel. Only 2 miles from Sugar Mountain. Comfy beds, Good breakfast. Reasonable price.
1-night trip

8/10 Very good

Excellent hot breakfast. Very friendly and courteous staff.
Chih, 1-night trip

6/10 Good

Hotel is very dated. Insufficient outlets considering the recharging needs of today's travelers. This could be fixed by adding several lamps with electrical outlet bases. Would not stay here again
Sarah, 2-night trip

10/10 Exceptional

Staff was amazing. A staff from the front desk called the evening of our arrival to make sure we found everything acceptable in our room. What a nice touch!!
Toni, 1-night trip

10/10 Exceptional

Very nice clean, friendly, great breakfast, comfortable two ski resorts plenty of food choices. Recommend Holy Smokes BBQ beech mountain great view. WOW!
Jon, 1-night trip

10/10 Exceptional

Clean
Steve, 2-night trip

6/10 Good

Excellent service and great people but the hotel is outdated, breakfast was ok
Pedro, 1-night trip

6/10 Good

Not that nice
Rhonda, 1-night trip

10/10 Exceptional

Enjoyed our stay will return often.
Wendy, 2-night trip

10/10 Exceptional

Great lobby and breakfast room
Philip, 1-night trip