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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Sheraton Grand Hotel, Dubai

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
3 Sheikh Zayed Road, Dubai, United Arab Emirates

Luxury hotel with 4 restaurants, near Dubai World Trade Centre
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

UAE may have travel restrictions in place due to COVID-19. Find out more

  • Amazing stay with decent breakfast. Little slow on the check in, took me 30 min to get a…Oct 11, 2020
  • the receptionist told us to wait for Max. 1 hr because the room is being cleaned. Then 1…Oct 4, 2020

Sheraton Grand Hotel, Dubai

from €104
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Grand Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking
  • Apartment, 1 Bedroom, Non Smoking
  • Apartment, 2 Bedrooms, Non Smoking
  • Apartment, 2 Bedrooms, Non Smoking (Skyline View)
  • Apartment, 3 Bedrooms, Non Smoking, View (Skyline View)

What’s around Sheraton Grand Hotel, Dubai

Landmarks

  • In Trade Center
  • Dubai World Trade Centre - 12 min walk
  • Dubai Mall - 2.6 mi / 4.3 km
  • Burj Khalifa - 2.9 mi / 4.7 km
  • Dubai Creek - 3.5 mi / 5.7 km
  • City Centre Deira - 5.4 mi / 8.7 km
  • Gold Souk - 6.2 mi / 10 km
  • Wild Wadi Water Park - 10.5 mi / 16.9 km

Getting around

  • Dubai Intl. Airport (DXB) - 13 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 33 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • World Trade Centre Station - 11 min walk
  • Al Jafiliya Station - 15 min walk
  • Emirates Towers Station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 654 rooms
  • This hotel is arranged over 51 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • UAE may have travel restrictions in place due to COVID-19.
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals nearby
  • Pool sun loungers
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 4026
  • Conference space size (meters) - 374
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Hindi
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Link@Sheraton Cafe - This café serves breakfast, lunch, and dinner. Open daily.

Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.

Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.

Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Grand Hotel, Dubai’s small print

Also known as

  • Sheraton Grand Hotel Dubai
  • Sheraton Grand Hotel
  • Sheraton Grand Dubai
  • Sheraton Grand
  • Sheraton Hotel, Dubai Dubai
  • Sheraton Grand Hotel, Dubai Hotel
  • Sheraton Grand Hotel, Dubai Dubai
  • Sheraton Grand Hotel, Dubai Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Buffet breakfast is offered for an extra charge of AED 125 per person (approximately)

Wired Internet access is available in guestrooms for AED 75 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Grand Hotel, Dubai

  • Does Sheraton Grand Hotel, Dubai offer free cancellation for a full refund?
    Yes, Sheraton Grand Hotel, Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Grand Hotel, Dubai?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Grand Hotel, Dubai?
    Yes, there's free self and valet parking.
  • Is there a pool at Sheraton Grand Hotel, Dubai?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Sheraton Grand Hotel, Dubai?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sheraton Grand Hotel, Dubai?
    You can check in from 3:00 PM to noon. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Sheraton Grand Hotel, Dubai?
    Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include PLAY Restaurant & Lounge (4-min walk), Catch Dubai (5-min walk), and The Cigar Bar (5-min walk).
  • What is there to do near Sheraton Grand Hotel, Dubai?
    Recommended spots to visit include Dubai World Trade Centre (12-min walk) and Dubai Mall (2.6 mi), along with Burj Khalifa (2.9 mi) and Dubai Creek (3.5 mi).

Recent reviews

Superb 9.0 From 1,285 reviews

Fair 4.0
Not recommended at all
Fouad, ie3 night trip
Poor 2.0
I rant the hotel 4 times and they told me I could not reschedule or cancel as I booked threw ebookers who I could not get on the phone for 1 week no matter how many times I tried ringing and emailing and when I did get there they said the hotel classes it as a no show and refused to give me a refund or reschedule the booking which I obviously didn’t go on over the coronavirus
Laura, ie5 night family trip
Exceptional 10.0
Worth the money been paid
Great location, condition and services. Staff very supportive and friendly.
BASHAR, ie4 night family trip
Very Good 8.0
Good & nice
Nice
Saud, ie7 night family trip
Exceptional 10.0
Business Hotel
nice hotel but room did not have soap / notepads had one sheet of paper and tea / coffee area had some tea but no Coffee
James, ie1 night business trip
Exceptional 10.0
The Customer Service was really top notch, from the minute we checked in at the hotel till we checked out. The Apartment was very big, clean with comfortable beds. Loved every minute of the stay.
ie7 night family trip
Exceptional 10.0
Good hotel
Everything was great, beside the view of the room, which sucked.
IONUT, ie1 night business trip
Exceptional 10.0
The hotel was in a good shape overall. 5 Minuets walk to the DWTC. The room carpets were little bit dirty and outdated.
Waleed, ie7 night business trip
Very Good 8.0
FEW DETAILS TO MAKE YOU BETTER
WE HAD AN ISSUE WITH THE REQUESTED EARLY CHECK IN WHICH WAS GUARANTEED BUT WHEN WE ARRIVED AT THE HOTEL WE WERE TOLD THAT IT WAS NOT. SO ONLY WHEN WE CALLED THE MANAGER, WE MANAGED TO GET OUR ROOM ASAP. THE OVERALL IMPRESSION WAS VERY GOOD, SOME DETAILS : AS THE WARDROBES ARE DARK YOU CAN SEE THAT THEY ARE NOT CLEAN -FINGERPRINTS, THE PERSONNEL SHOULD PAY ATTENTION AND CLEAN ALSO THE OUTSIDE COVERS. FURTHERMORE DURING THE BREAKFAST THE PERSONNEL WAS REFILLING THE JUICE JARS FROM PLASTIC BOTTLES IN FRONT OF THE CLIENTS, THEY CAN DO IT IN THE KITCHEN OR THEY WERE CARRYING THE TOAST BREAD IN PLASTIC BAGS IN THE MIDDLE OF THE BREAKFAST ROOM.
ie2 night family trip
Exceptional 10.0
This hotel came highly recommended to us by a friend and it exceeded our expectations. Throughout our stay the staff were so friendly and helpful, the rooms were spacious and comfortable with gorgeous bathrooms and the amenities in the hotel were top class (including a fabulous roof-top pool). We had access to the club lounge throughout our stay and it was definitely worth paying extra to avail of this. We will without doubt recommend the Sheraton Grand to any friends or family travelling to Dubai in future.
ie5 night trip

Sheraton Grand Hotel, Dubai

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