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Best Western Nairobi Upper Hill

3.5 star property
Nairobi hotel with 4 restaurants and conference center

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Photo gallery for Best Western Nairobi Upper Hill

Property grounds
Reception
Meeting facility
Front of property
Standard Room, 2 Single Beds, Non Smoking
Best Western Nairobi Upper Hill, nestled in the heart of Nairobi Upper Hill, offers a tranquil retreat with a garden and four on-site restaurants. Enjoy convenient amenities like free self parking and WiFi while you stay active at the gym or explore nearby attractions.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Breakfast available
  • Fitness centre
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 3 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is €121
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Desk
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Desk
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

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Front of property

Best Western Plus Meridian Hotel

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8.8 out of 10, Excellent, (1000)
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About the area

Map
2nd Ngong Avenue, Nairobi

What's nearby

  • Nairobi Hospital - 10 min walk - 0.9 km
  • City Market - 2 min drive - 2.3 km
  • Kenyatta International Convention Centre - 3 min drive - 2.1 km
  • University of Nairobi - 4 min drive - 4.3 km
  • Yaya Centre - 5 min drive - 3.8 km

Getting around

  • Nairobi (WIL-Wilson) - 11 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 25 min drive
  • Syokimau Station - 22 min drive
  • Nairobi Station - 25 min drive
  • Syokimau SGR Railway Station - 27 min drive
  • Airport pickup service

Restaurants

  • ‪Art Caffe - Britam Tower - ‬11 min walk
  • ‪Java KMA - ‬8 min walk
  • ‪Java Upper Hill - ‬9 min walk
  • ‪BBQ Central - ‬14 min walk
  • ‪The Daily Café & Bistro - ‬13 min walk

About this property

Best Western Nairobi Upper Hill

Best Western Nairobi Upper Hill is just 3.3 mi (5.4 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 4 restaurants and visit the fitness centre for a workout. Other highlights at this Colonial hotel include a snack bar/deli, a terrace and a garden.

Languages

English, French, Swahili
VISIBILITY

At a glance

Hotel size

    • 84 rooms

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport pickup on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 4 restaurants
  • Room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (624 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 to 15 for adults and USD 8 to 12 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi
Nairobi Upper Hill Nairobi
Town Lodge Upper Hill Nairobi
Best Western Nairobi Upperhill
Best Western Nairobi Upper Hill Hotel
Best Western Nairobi Upper Hill Nairobi
Best Western Nairobi Upper Hill Hotel Nairobi

Frequently asked questions

Are pets allowed at Best Western Nairobi Upper Hill?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Best Western Nairobi Upper Hill?

Yes, there's free self parking.

Is an airport shuttle service offered by Best Western Nairobi Upper Hill?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 25 per vehicle.

What are the check-in and check-out times at Best Western Nairobi Upper Hill?

Check-in start time: noon; check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Best Western Nairobi Upper Hill?

No, this hotel doesn't have a casino, but Lucky 8 Casino (5-min drive) is nearby.

What is there to do at Best Western Nairobi Upper Hill and nearby?

Best Western Nairobi Upper Hill has a fitness centre and a garden.

Are there restaurants at or near Best Western Nairobi Upper Hill?

Yes, there are 4 on-site restaurants.

What's the area around Best Western Nairobi Upper Hill like?

Best Western Nairobi Upper Hill is a short 10-minute walk from Nairobi Hospital and 11 minutes' walk from Uhuru Park.

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Best Western Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good stay
Friendly staff
Jan, 7-night trip

10/10 Exceptional

Great as always
Always super friendly, nice and helpful staff.
9-night trip

10/10 Exceptional

Great place
Jonathan, 2-night trip

10/10 Exceptional

very helpful and friendly staff, great breakfast, quit, clean rooms, great value for money
Kenneth, 6-night trip

10/10 Exceptional

A great landing place after a busy city tour
Clean, safe and friendly a great start to a Kenyan adventure. The breakfast was tasty and freshly cooked and the rooms, whilst basic had everything you needed. Excellent value.
Rebecca, 2-night trip

10/10 Exceptional

I stayed a few a few days before my departure back home. Nice and cozy. Clean, friendly staff members
Susana, 3-night trip

8/10 Very good

Good place. You can use the facilities of the Fairview hotel
Gonzalo, 6-night trip

10/10 Exceptional

This is one of my favorite hotels.
Dean, 5-night trip

10/10 Exceptional

Wonderful place to stay. Highly recommended.
Dean, 2-night trip

10/10 Exceptional

Security first
Security first
Jakub, 5-night trip

8/10 Very good

Beautiful Hotel and great service
Good location ,Nice roms and amazing front office and restaurant personell !totally recomended 👍👍👍
Harry, 3-night trip

10/10 Exceptional

Everyone was very friendly and helpful. There was also plenty of hot water and a great breakfast!
Jan, 3-night trip

8/10 Very good

Proper and safe hotel with friendly staff.
Johannes Hartmut, 2-night trip

8/10 Very good

Nice area and close to town and there are a number of good restaurants in the area.
Dut, 1-night trip

10/10 Exceptional

Very Good. Each time I'm in Nairobi, I stay at Best western Upper Hill.
Cedrique, 1-night trip

10/10 Exceptional

Great place - peaceful amenities like pool shared with Fairview. Good bed, room, and food options.
Grace, 9-night trip

10/10 Exceptional

This property exceeded my expectations. The rooms were surprisingly big. Very clean and comfortable rooms
Musa, 3-night trip

10/10 Exceptional

Everyone here has been super friendly and helpful!
Jan, 2-night trip

10/10 Exceptional

I liked everything about this hotel. No dislikes
Musa, 4-night trip

10/10 Exceptional

Excellent stay!
We had an excellent stay at the Nairobi Best Western Upper Hill. From our smooth check-in experience (Pauline is FANTASTIC!), to the cleanliness, and comfort of our room, we were very happy with our Best Western stay. The whole staff is kind and very professional. We look forward to returning!
Kristina, 1-night trip

10/10 Exceptional

Room was adequate, clean, quiet. Breakfast was very good. Location was convenient to my business meetings and to good restaurants. Good value for money.
JAMES, 2-night trip

8/10 Very good

Cheap and cheerful and clean with a very nice garden nad garden bar
Scott, 3-night trip

10/10 Exceptional

Very nice and clean.
Tamara, 3-night trip

10/10 Exceptional

The connection with the Fairview Hotel is a key positive for this property.
Dean, 1-night trip

8/10 Very good

Nice gardens
Dominic, 3-night trip