56525 Twentynine Palms Hwy, Yucca Valley, CA, 92284
What's nearby
California Welcome Center - 5 min walk - 0.5 km
Yucca Valley Community Park - 14 min walk - 1.2 km
Hi-Desert Nature Museum - 17 min walk - 1.5 km
Pioneertown - 9 min drive - 8.1 km
Black Rock Canyon - 11 min drive - 9.5 km
Getting around
Palm Springs, CA (PSP-Palm Springs Intl.) - 43 min drive
Bermuda Dunes, CA (UDD) - 49 min drive
Palm Springs Station - 30 min drive
Restaurants
Starbucks - 3 min drive
McDonald's - 3 min drive
Panda Express - 5 min drive
Steak 'n Shake - 5 min drive
Jack in the Box - 3 min drive
About this property
SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree
At SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree, you'll be within a 15-minute drive of Joshua Tree National Park. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. Fellow travellers say good things about the comfortable beds and helpful staff.
Languages
English
At a glance
Hotel size
94 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 36 kg per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
Working away
Business centre
Services
24-hour front desk
Laundry facilities
Pool loungers
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness centre
An outdoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible lounge
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per accommodation, per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Joshua Tree Hotel Yucca Valley
Best Western Joshua Tree Hotel
Best Western Joshua Tree Yucca Valley
Best Western Joshua Tree
Best Western Yucca Valley Hotel Yucca Valley
Best Western Yucca Valley Hotel And Suites
Yucca Valley Best Western
Best Western Joshua Tree Hotel Suites
Frequently asked questions
Is there a pool at SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree?
Yes, there's an outdoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 20 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree?
You can check in starting at 3 PM. Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree and nearby?
SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree has an outdoor pool and 1 hot tub, as well as a fitness centre.
What's the area around SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree like?
SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree is in the heart of Yucca Valley, a short 14-minute walk from Yucca Valley Community Park and 17 minutes' walk from Hi-Desert Nature Museum.
SureStay Plus Hotel by Best Western Yucca Valley Joshua Tree Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
2 December 2024
Monique
Monique, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 November 2024
False advertisement. Do not stay here
Well where to start
I booked this room having no idea this hotel was under construction. When I arrived i was put in a room directly beneath a room being demolished. The floors were disgusting and stained as was every item of furniture. I took photos. So stained and gross i had to wear shoes the entire time because the one time I was barefoot my feet became black.
Also they were power spray painting so my bathroom filled with toxic paint fumes all day. So bad I had to block to bathroom door with a towel to trap them in.
None of the amenities advertised were available. The hot tub was drained, the gym was closed, the parking lot was full of old furniture and construction vehicles. And they started banging and demolishing at 6 am everyday right above my room.
This was unbelievable. When I tried to bring this to the attention of the manager she seemed annoyed with me for even complaining.
To top it off you are charging almost $200 a night for this hole of a hotel. That's the price i would pay for a nice Hilton or Marriott room. The manager discounted my stay by 20$ a night and thought that was sufficient. This was false advertising and I would have never ever stayed here had this been presented truthfully. For 200 a night I thought I was getting a nice place to stay. I plan to complain further and get a refund. This was disgusting.
Eileen
Eileen, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
No Complaints- Would Stay Again
Very comfortable hotel- clean, spacious room, comfortable bed, friendly and easy check-in, free parking, and my little dog was welcome too. Free coffee, tea, and water in the lobby (cafe area) 24 hours.
Sandy
Sandy, 1-night trip
Verified Hotels.com guest review
4/10 Fair
19 November 2024
Deborah
Deborah, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Hands down the best hotel I’ve stay at in a while
I came into town for a concert and booked a room here. My first impression was how friendly the staff was right from the moment I walked in. Once checked in, I got to my room and was surprised at how spacious it was. Everything was very clean from the bathroom to the bed room and everything in between. The bed was definitely the highlight of my stay. I’ve never slept in a more comfortable bed than the one at this hotel. The sheets were the softest, the mattress was so comfy and the pillows were extra fluffy. The next morning there was a nice breakfast that was out and the dining area was also clean and spacious. I would absolutely stay here again and recommend it to anyone.
Courtney
Courtney, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 November 2024
Running water
The toilet in our room (106) ran every few minutes. We mentioned this to the front desk and we're told, "the building was under renovation. A chronic issue should not wait for the renovation, it should be taken care of. There was a sign above the toilet on the towel rack urging "save the environment" referring reuse of the towels. Well, fix the annoying running toilet.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Eric
Eric, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
4/10 Fair
20 October 2024
The hotel said it had a hot tub on the website. It does not. It has been broken for two years with no plans to fix it. This amenity should be removed from the hotels.com website
Denny
Denny, 1-night trip
Verified Hotels.com guest review
6/10 Good
8 October 2024
Clean and comfortable
Traveling for wedding.
Hotel was a little dated but very clean. Bed comfortable. Room was large but seemed to be missing some furniture.
Georgenia
Georgenia, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
4 October 2024
Worst night at a hotel
We checked in late and were tired from the drive. When we got to our room. It had a strong odor of a big wet dog. There were trash in room underneath the sink. We had to light to candle to get ride of the smell. We can’t request to switch room their hotel are fully booked. In the morning we tried to used the shower but the shower head wansnt working. When we told the front desk that morning. The claimed that the shower has a special knob and that we should have follow the instructions. We were not told when we check in. Phone in the room wasnt working either. They gave a 30 dollars discount and reduce the bill. Had I known it was that bad I would rather pay more and stay elsewhere.
Trish
Trish, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Yashi
Yashi, 3-night trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
Good location no issues
Philip
Philip, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Good
Sara
Sara, 3-night trip with friends
Verified Expedia guest review
4/10 Fair
26 August 2024
The staff at the hotel were the bright side of our visit. Friendly, helpful. Breakfast was adequate. However the rooms were dirty; unsafe use of extension cords with tons of dust on them behind the TV stand. Ice machines were broken.
Lisa
Lisa, 4-night family trip
Verified Expedia guest review
8/10 Very good
18 August 2024
I stayed for a night.
I slept there and left early. The free breakfast was good, but I will always complain about plastic cutlery.
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
4/10 Fair
14 August 2024
The two people working the frint desk were awesome! The room was VERY sizable. However, there was NOTHING to cook with. Not even cutlery. We got a suite.
Kerry M
Kerry M, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
It was nice overall. Helpful when it was needed.
Jacqueline
Jacqueline, 1-night family trip
Verified Expedia guest review
8/10 Very good
12 August 2024
We were put in the 2nd building, no vending machines. Even though we had the do not disturb sign up, someone knocked on the door every morning people upstairs had a fight almost every night, had to call front desk several times children ran up and down the stairs maki noise the last day we were there they called to let us to they were closing the buildings for renovation
Margaret
Margaret, 7-night family trip
Verified Expedia guest review
8/10 Very good
11 August 2024
Staff was professional and helpful
Robert
Robert, 1-night romance trip
Verified Expedia guest review
8/10 Very good
11 August 2024
I like that the hotel was close to the Joshua Tree Campground. There are items in our room that need to be updated because they’re old and beaten up.
Bernadette
Bernadette, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
Quiet most of the time. Elevator notl working in our building
Laundry room not working. No soda machine in our builfing.Coffee and breakfast in the main building