Sofitel London Heathrow in London

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Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Overview
Rooms
Location
Amenities
Policies

UNESCO Sustainable Travel Pledge

Luxury hotel with 2 restaurants, near Imagine Spa

8.6/10 Fabulous

1,550 verified Hotels.com guest reviews

Property highlights

Parking available

Free WiFi

Gym

Non-smoking

Air conditioning

Refrigerator

Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD

Main amenities

Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Self parking
24-hour room service
Coffee shop/cafe
Business centre
45 meeting rooms
Limo/town car service
UNESCO Sustainable Property
24-hour front desk

For families

Children stay free
Fridge
Connecting/adjoining rooms available
Private bathroom
Separate bath and shower
Premium TV channels

Room options

About this area

What's nearby

In Heathrow Villages
Thames River - 7 min drive
Thorpe Park - 12 min drive
Windsor Castle - 11 min drive
Royal Botanic Gardens, Kew - 19 min drive
Twickenham Stadium - 17 min drive
Ascot Racecourse - 16 min drive
LEGOLAND® Windsor - 14 min drive
Hampton Court Palace - 19 min drive
Richmond Park - 26 min drive
Mercedes-Benz World - 18 min drive

Getting around

Heathrow Airport (LHR) - 12 min drive
London (LTN-Luton) - 37 min drive
Gatwick Airport (LGW) - 43 min drive
London (LCY-London City) - 83 min drive
Heathrow Terminal 5 Station - 6 min walk
Staines Station - 7 min drive
Slough Datchet Station - 8 min drive
Heathrow Terminal 5 Underground Station - 12 min walk
Gates A1-A23 Station - 13 min walk
Station A Station - 16 min walk

Restaurants

Giraffe - Heathrow - 13 min walk
Gordon Ramsay Plane Food - 12 min walk
Starbucks - 10 min walk
Caviar House & Prunier - 13 min walk
The Crown Rivers - 13 min walk

About this property

Sofitel London Heathrow

Only 3.5 mi (5.7 km) from the airport, Sofitel London Heathrow puts you within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Vivre, which is one of 2 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. Fellow travellers love the comfortable beds and overall value. The property is only a short walk to public transportation: Heathrow Terminal 5 Underground Station is 12 minutes and Gates A1-A23 Station is 13 minutes.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Contactless room service is available.

Safety measures

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch, dinner and through room service

Reservations are required for the use of certain on-site facilities

On-site PCR COVID-19 testing is available for a GBP 99 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing

This information is provided by our partners.

At a glance

Hotel size

605 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Accor Hotels mobile app before check-in

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site parking only available on request
Secured covered on-site self-parking (GBP 25.00 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) each morning 6 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli

Travelling with children

Children stay for free (see details)
Children's menu

What to do

Shopping
Golfing nearby

Working away

Business centre
45 meeting rooms
Conference space (32292 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Banquet hall

Accessibility

Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairwells
Step-free path to entrance

Languages

English
French
German
Italian
Polish
Portuguese
Russian
Spanish

Room amenities

Be entertained

LCD television
Premium digital channels
Films for purchase

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Dressing gowns
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress

Freshen up

Private bathroom
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
Free newspapers
Free WiFi
Phone
Desk chair

Food and drink

Fridge
Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
LED light bulbs

Special features

Dining

Vivre – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.

La Belle Epoque – This fine-dining restaurant only serves dinner. Reservations are required. Open selected days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

Deposit: GBP 100.00 per night

Optional extras

English breakfast is offered for an extra charge of approximately GBP 25.00 per person
Early check-in can be arranged for an extra charge of GBP 90.00 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for GBP 35.00 per day

Parking

Covered self-parking costs GBP 25.00 per night
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

On-site PCR COVID-19 testing is available for a GBP 99 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.Only registered guests are allowed in the guestrooms. Guests can rest easy knowing that there's a smoke detector and a security system on site. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.This property accepts credit cards, debit cards and cash.

Also known as

Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Hotel

Sofitel London Heathrow West Drayton

Sofitel London Heathrow

Sofitel London Heathrow Hotel

Sofitel London Heathrow West Drayton

Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

Does Sofitel London Heathrow offer free cancellation for a full refund?

Yes, Sofitel London Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Sofitel London Heathrow?

This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Are pets allowed at Sofitel London Heathrow?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sofitel London Heathrow?

Yes. Self-parking costs GBP 25.00 per night.

What are the check-in and check-out times at Sofitel London Heathrow?

You can check in from 3:00 PM - anytime. There's a charge of GBP 90.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Sofitel London Heathrow and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Sofitel London Heathrow?

Yes, there are 2 on-site restaurants.

What's the area around Sofitel London Heathrow like?

Sofitel London Heathrow is in Heathrow Villages, a short 6-minute walk from Heathrow Terminal 5 Station. The local area is good for families and and our guests say that it is very walkable.

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness