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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Sofitel Dubai Downtown

5-star5 stars
Sheihk Zayed Road, Downtown Dubai, Dubai, United Arab Emirates

Luxury hotel with full-service spa, connected to a shopping center, near Emaar Square
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • Good for business staying Sep 11, 2020
  • The hotel and stay was great Dec 17, 2019

Sofitel Dubai Downtown

from €143
  • Luxury Room, 1 King Bed, Business Lounge Access
  • Junior Suite, 1 King Bed (Burj Khalifa View)
  • Suite, Business Lounge Access (Burj Khalifa View)
  • Luxury Room, 1 King Bed
  • Suite, Business Lounge Access (Prestige)
  • Luxury Room, 1 King Bed (Burj Khalifa View)
  • Presidential Suite, Business Lounge Access (Burj Khalifa View)
  • Luxury Twin Room
  • Luxury Room, 1 King Bed, Business Lounge Access (Burj Khalifa View)
  • Luxury Twin Room, Business Lounge Access (Burj Khalifa View)
  • Luxury Room, 1 King Bed (Coastline View)
  • Suite, 2 Bedrooms (Downtown Suite - Airport Transfer)
  • Family Room (Luxury)
  • Room

What’s around Sofitel Dubai Downtown


  • In Downtown Dubai
  • Burj Khalifa - 10 min walk
  • Dubai Mall - 16 min walk
  • Dubai Fountain - 18 min walk
  • Dubai Opera - 11 min walk
  • KidZania - 18 min walk
  • City Walk - 26 min walk
  • Dubai International Financial Centre - 33 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 12 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 37 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Business Bay Station - 18 min walk
  • Financial Centre Station - 28 min walk
  • Free area shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 31 floors


  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free valet parking on site


  • Free area shuttle

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Caters to women only
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Playground on site
  • Golfing nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14956
  • Conference space size (meters) - 1389
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Sofitel Spa. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.


Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Wakame - This theme restaurant specializes in Asian cuisine. Open daily.

Mosaic Pool and Lounge - This bar is located by the pool. Open daily.

Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.

Sofitel Dubai Downtown’s small print

Also known as

  • Sofitel Dubai Downtown
  • Sofitel Hotel Dubai Downtown
  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown Dubai
  • Sofitel Dubai Downtown Hotel Dubai


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Rollaway beds are available for AED 240.0 per night

Buffet breakfast is offered for an extra charge of AED 145 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Dubai Downtown

  • Does Sofitel Dubai Downtown offer free cancellation for a full refund?
    Yes, Sofitel Dubai Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sofitel Dubai Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sofitel Dubai Downtown?
    Yes, there's free valet parking.
  • Is there a pool at Sofitel Dubai Downtown?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Sofitel Dubai Downtown?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sofitel Dubai Downtown?
    You can check in from 3 PM to 3 AM. There's a charge for early check-in (subject to availability). Check-out time is noon.
  • Are there restaurants at or near Sofitel Dubai Downtown?
    Yes, there are 5 onsite restaurants. Nearby restaurants include At.mosphere (10-min walk), Armani/Amal (10-min walk), and Armani/Deli (10-min walk).
  • What is there to do near Sofitel Dubai Downtown?
    Recommended spots to visit include Emaar Square (5-min walk) and Burj Khalifa (10-min walk), along with Dubai Opera (11-min walk) and Dubai Mall (0.8 mi).

Recent reviews

Exceptional 9.4 From 850 reviews

Fair 4.0
Hotel is ok
Property is good, however, the smell in the room was bad, like sewage issue. Tried reaching customer service over the phone for help, but no one picked up.
ie1 night business trip
Poor 2.0
Wors than nightmare..,.. alcohol is only available after 12 PM. Very bad service for very expensive prices.. they don't even have first aid kit for emergency situations. I don't recommend this hotel for couples.
Hisham, ie4 night romance trip
Exceptional 10.0
Sofitel Downtown, Dubai - so glad to stay at
Our stay was magnific! Warm welcome since day one through the end. Staff very polite and helped us a lot. Top breakfast selection of food, fruits, juices, croissants, etc... Close to Dubai red line metro and Dubai Mall (2 minutes walk) - we rarely used Taxis. For us was the right choice.
Leonardo, ie6 night family trip
Exceptional 10.0
Fantastic Room! Loved staying here!
It is a great place to stay and being so close to the Metro the city is at your fingertips. with the construction right close by it was difficult to navigate local restaurants though. Overall for my first chance to explore Dubai I would recommend the Sofitel to anyone and everyone!
Mark, ie1 night business trip
Exceptional 10.0
Thank you so much
Amazing hotel super clean very friendly
Mazin, ie3 night trip with friends
Exceptional 10.0
It was wondrfull
Fadi, ie1 night family trip
Very Good 8.0
One night stay
Stayed at the Sofitel for its location to the mall. Everything was great. |Only gripe was the club lounge on the ground floor just round the corner from reception. Not sure everything was worth the extra money. Although, the staff were fantastic
David, ie1 night trip
Exceptional 10.0
Keep it up!
The overall stay was great, Neru helped me with the upgrade and Anaryaria introduced the hotel features and shoed me the meeting rooms facilities. Maybe one concern could be the low AC in reception, which I noticed during check-in and check-out as well.
ie1 night family trip
Exceptional 10.0
Beautiful hotel in a great location for downtown, straight across from the metro station, spotless clean with an amazing pool and friendly staff
Margaret, ie4 night trip
Very Good 8.0
Dubai Mall accessible
Very nice Hotel stay overall. But beware they will try to talk you into buying or upgrading to extras in the Hotel like club rooms. Location is good for Dubai Mall as you can walk to the Metro and use the walkway connection to the Mall from there about a 10 minute walk in the air conditioned walkway. There are not any restaurants nearby only a small supermarket around the corner. Using the Metro depends on your timing as at most times the Metro is packed and getting on can be a challenge and definitely not for families.
ie2 night romance trip

Sofitel Dubai Downtown

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