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Haven Hotel

4.0 star property
Beachfront hotel with restaurant, near Sandbanks Beach

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Photo gallery for Haven Hotel

Enjoy a meal with a view of the sea from this dining area, featuring a table set with plates, cutlery, and glasses, and comfortable wicker chairs.
Enjoy a meal with a view of the sea from this dining area, featuring large windows and a casual, modern setting.
Relax by the resort pool overlooking the ocean and beach.
Enjoy a serene sea view from this stylish room featuring a large bed, comfortable armchair, and convenient amenities.
Relax by the ocean-view pool surrounded by lounge chairs and lush greenery.
Escape to Haven Hotel, where the ocean views and modern comforts blend seamlessly. Enjoy a full breakfast, unwind in the sauna or steam room, and take a dip in one of two pools. With an on-site restaurant offering stunning lunch and dinner options with ocean views, this hotel is sure to impress.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Parking available

Main amenities (10)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Indoor pool
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The current price is €184
includes taxes & fees
6 Aug - 7 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.4 out of 10
Good
(8 reviews)

Highlights

LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

8.2 out of 10
Very good
(10 reviews)

Highlights

LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room, Balcony, Sea View

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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Terrace/patio

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  • Parking available
  • Free WiFi
8.0 out of 10, Very good, 825 reviews
The price is €167
includes taxes & fees
12 Aug - 13 Aug
Sandbanks Hotel
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About the area

Map
161 Banks Road, Poole, England, BH13 7QL

What's nearby

  • Sandbanks Beach - 3 min walk - 0.3 km
  • Sandbanks Ferry Terminal - 3 min walk - 0.3 km
  • Poole Harbour - 11 min drive - 8.4 km
  • Poole Quay - 12 min drive - 8.7 km
  • Brownsea Castle - 60 min drive - 12.7 km

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 26 min drive
  • Branksome Station - 8 min drive
  • Swanage Herston Halt Station - 12 min drive
  • Swanage Station - 14 min drive

Restaurants

  • ‪Sandbanks Beach Cafe - ‬12 min walk
  • ‪Branksome Chine Beach Goods Shop - ‬6 min drive
  • ‪Knoll Beach - ‬8 min drive
  • ‪Compton Acres - ‬5 min drive
  • ‪Rick Stein, Sandbanks - ‬9 min walk

About this property

Haven Hotel

Haven Hotel is a great choice for your beach stay in Poole, putting you near activities such as windsurfing, waterskiing and kayaking. The indoor pool provides a splash of fun, and guests can also take advantage of a sauna and a steam room. The Point Restaurant is open for lunch and dinner, and offers ocean views. A bar/lounge, a seasonal outdoor pool and a terrace are other highlights. The helpful staff and location get great marks from fellow travellers.

Languages

English, French, Polish, Portuguese

More about this property

VISIBILITY

At a glance

Hotel size

    • 84 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (GBP 10.00 per night)
    • On-site parking is limited
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • On the beach
  • Kayaking nearby
  • Waterskiing nearby

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Terrace
  • An indoor pool
  • Seasonal outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

The Point Restaurant – Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Pavilion Bar – Overlooking the ocean, this bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
MONETIZATION_ON

Fees & policies

Parking

  • Self-parking costs GBP 10.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 5:30 PM
  • The seasonal pool is open from May to September

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Haven Hotel Poole
Haven Hotel
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole
HELP_OUTLINE

Frequently asked questions

Does Haven Hotel offer free cancellation for a full refund?

Yes, Haven Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Haven Hotel?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:30 AM to 5:30 PM.

Are pets allowed at Haven Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Haven Hotel?

Yes. Self-parking costs GBP 10.00 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Haven Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at Haven Hotel?

No, this hotel doesn't have a casino, but Genting Casino Bournemouth (13-min drive) is nearby.

What is there to do at Haven Hotel and nearby?

Have fun with nearby activities such as boat tours, kayaking and waterskiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Haven Hotel also has a steam room.

Are there restaurants at or near Haven Hotel?

Yes, The Point Restaurant offers al fresco dining and ocean views.

What's the area around Haven Hotel like?

Haven Hotel is a short 4-minute walk from Sandbanks Beach and 11 minutes' walk from Shell Bay Beach. Travellers love the hotel's prime location.

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Haven Hotel Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
View
Food
Restaurant
Bar
Spa
Ocean view

What guests liked

  • The property's location offers stunning views of the beach and easy access to the sandy shores. (8 reviews)
  • The spa facilities were great, offering an outdoor hot tub, pool, steam room, and sauna, providing a very relaxing experience. (10 reviews)
  • Breakfast was plentiful, delicious, and offered a good choice with excellent views from the restaurant. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Lovely location with a very good spa and fantastic and friendly spa.
1-night trip

10/10

Only stayed 1 night, but a beautiful hotel, good comfortable clean room
1-night trip

8/10

We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.
5-night trip

10/10

Perfect beachside stay
2-night trip

10/10

Lovely stay , staff very friendly. No problems at all. Apart from the weather!
4-night trip

10/10

It was 5 star apart from the breakfast hot food bar does not keep food hot enough. Cold eggs are not nice , apart from the temperature of hot food I cannot fault the breakfast. Fabulous array of hot (tepid) and cold food.
2-night trip

6/10

Hotel nice but very tired, not good value for money in the condition it is in On our first day of arrival, we had an issue with safe not working and the telephone lead was broken, after several times of reporting this, no repairs were carried out
2-night trip

4/10

It aaa over priced. The room was tiny, nes waa reasonably comfortable but the pillows were so flat and pointless. They needed changing. They were old. There was a constant smell of food/ cooking in the morning. The breakfast was basic. The bathroom was very basic. The shower was dribbling out water. It was generally a very uncomfortable stay
2-night trip

10/10

All perfect we had enjoyable stay.
3-night trip

8/10

Great location for exploring!
2-night trip

8/10

Fantastic location and very relaxing
2-night trip

6/10

Property had excellent sea views. Our room a deluxe double with sea views was only adequate. The toilet had not been cleaned properly and the flush was weak which meant we had to unplug it each time with a plunger. The room and entire hotel was tired and the bathroom in our room defintely requires a refit. The dining room in the evening lacked atmosphere and was cold. No heating was on in the communal areas. The restaurant at the sister Harbour Heights hotel was far superior and had more menu choices.
3-night trip

8/10

Fantastic location , the staff were very helpful ,breakfast was fresh it was good value for money
1-night trip

10/10

We stayed just one night but staff were very helpful and was lovely and clean
1-night trip

10/10

The best part of Poole, stunning surroundings, beautiful hotel, only slight problem was the bed was too hard, for me personally, but all the rest was great.
3-night trip

10/10

Lovely hotel, weather was perfect and breakfast outside watching the boats come in and out of the harbour’s was priceless 👍
1-night trip

10/10

Great winter getaway.

10/10

Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
1-night trip

8/10

Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.
4-night trip

8/10

Great location lots of parking a, good breakfast
1-night trip

10/10

Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)
View of hotel from ferry
Drinks outside
Hotel restaurant beautiful vies and food
3-night trip

10/10

Nice hotel, great location and friendly staff. Had a pleasant stay.
2-night trip

4/10

Great location friendly staff V bad WIFI, v bad shower no pressure . Breakfast good Dinner v average
2-night trip

10/10

The Haven hotel was a bit dated there was plenty of parking the staff were brilliant the swimming pool was very clean.The breakfast was excellent all together was a great experience.
7-night trip

2/10

We booked room a year in advance for Sandpolo. We get there hour early(about 2 pm ish), so get told room not ready yet, said to us have to wait for room to be ready at 3 pm. (My mum and my sister already got their room and they get there about 1 pm!) So it’s fine, we went to bar to have drink waiting for room at 3 pm. Went to check at 3 pm and get told room still not ready! Will be another half hour! And we not happy about it as already told them we need to go to Sandpolo by 4 pm! We need to shower and get change etc. reception told us that we can go to get ready at Spa changing room and nothing she can do about it!!! Seriously we paid nearly £300 per room and she want y us to go shower and get ready for Sandpolo in changing room!! We are really disappointed so much. As hotel us not cheap hotel, but service is very low level! By 3.15 pm, reception still said nothing else she can do! She will asked if cleaner can get room done in 5 min!! ( which is should be like that before 3 pm check in!) So we get room about 3.20 pm! Oh she did offer refund 20% to us but we not ok with that. We need our room to be ready by time!Walked in to room 113, all we smell is worse cleaner armpits!! I know they rushing to clean room but those smell should never let customers experience when stay!! It was really bad and both feel sick in toilet !! Our room had only 2 small top window that can open! So have to hurry get change and leave room! End up with we got no time to shower and get ready proper
1-night trip