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Sofitel Dubai The Palm Resort & Spa

5.0 star property
Upmarket beachfront resort with spa, near Aquaventure

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Photo gallery for Sofitel Dubai The Palm Resort & Spa

Enjoy al fresco dining with a view of the water and city skyline from this outdoor seating area.
Enjoy al fresco dining under a pergola surrounded by lush greenery and a serene water feature.
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
Relax in this stylish room with a large bed, sofa, and armchairs, plus a balcony with city views.
Stunning water feature with a central fountain surrounded by lush greenery and natural stone formations.
Located in Palm Jumeirah, Sofitel Dubai The Palm Resort & Spa offers an oasis of luxury with a private beach and 2 poolside bars. Indulge in international cuisine at one of the 7 on-site restaurants or unwind with a deep-tissue massage at the onsite spa. Guests can also enjoy sailing, scuba diving, and kayaking.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 7 restaurants and 2 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free shopping centre shuttle
  • Outdoor tennis court

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is €147
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room

Classic Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 491 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
Flat-screen TV
  • 135 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Room, 1 King Bed, Balcony (Palm View)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

View from room

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
Flat-screen TV
  • 135 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

View from room

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 742 sq m
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Single Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Pillow menu
  • 85 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
Flat-screen TV
  • 85 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Apartment, 1 Bedroom, Kitchen, Sea View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
Flat-screen TV
  • 75 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 125 sq m
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 4 Bedrooms, Terrace (The Palm)

Suite, 4 Bedrooms, Terrace (The Palm)

Suite, 4 Bedrooms, Terrace (The Palm)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 451 sq m
  • Beach view
  • Sleeps 9
  • 3 King Beds and 1 Large Single Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Resort View

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dining table
Flat-screen TV
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 742 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed and 3 Large Single Beds

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 742 sq m
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Single Bed

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Jumeirah Zabeel Saray Dubai

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,009 reviews
The price is €166
includes taxes & fees
24 Jul - 25 Jul
Jumeirah Zabeel Saray Dubai
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About the area

Map
East Crescent Road, Dubai, 55558

What's nearby

  • Aquaventure - 3 min drive - 1.7 km
  • Nakheel Mall - 10 min drive - 5.7 km
  • Marina Beach - 18 min drive - 12.4 km
  • Souk Madinat Jumeirah - 20 min drive - 14.0 km
  • Burj Al Arab - 21 min drive - 15.3 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 41 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 63 min drive
  • Atlantis Aquaventure Waterpark Station - 23 min walk
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪ستاربكس - ‬17 min walk
  • ‪Wavehouse - ‬7 min drive
  • ‪Manava - ‬8 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Placing you only a five-minute drive from Aquaventure, Sofitel Dubai The Palm Resort & Spa offers a private beach where you can enjoy free cabanas, beach umbrellas and beach massages. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Manava, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 poolside bars, a marina and a free kid's club. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 546 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 11 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Children's games
  • Toys
  • Lifeguard on-site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Canoeing
  • Sailing
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Shopping
  • Pool table
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business centre
  • 9 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Marina
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • IPod docking station
  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 28 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Manava – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Laguna Lounge – On-site theme restaurant. Open daily.
Porterhouse Grill – This steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Moana – Overlooking the pool, this fine-dining restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: AED 500.00

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) gala dinner per adult: AED 2200
  • New Year's Eve (31 December) gala dinner per child: AED 1400 (from 6 to 18 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle service is offered for an extra charge of AED 350 per vehicle (return)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 100.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Sofitel Dubai Palm Resort
Sofitel Palm Resort
Sofitel Dubai Palm
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Does Sofitel Dubai The Palm Resort & Spa offer free cancellation for a full refund?

Yes, Sofitel Dubai The Palm Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sofitel Dubai The Palm Resort & Spa?

Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at Sofitel Dubai The Palm Resort & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sofitel Dubai The Palm Resort & Spa?

Yes, there's free self and valet parking. Electric car charging is available.

Is an airport shuttle service offered by Sofitel Dubai The Palm Resort & Spa?

Yes, an airport shuttle is available. The charge is AED 350 per vehicle return.

What are the check-in and check-out times at Sofitel Dubai The Palm Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Sofitel Dubai The Palm Resort & Spa and nearby?

Have fun with on-site activities such as kayaking, sailing and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Sofitel Dubai The Palm Resort & Spa also has 2 poolside bars, 6 bars and a private beach, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Sofitel Dubai The Palm Resort & Spa?

Yes, there are 7 on-site restaurants, featuring al fresco dining, international cuisine and pool views.

What's the area around Sofitel Dubai The Palm Resort & Spa like?

Sofitel Dubai The Palm Resort & Spa is in Palm Jumeirah, a short 1-minute walk from Palm Islands.

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Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Location
View
Family friendly
Children
Beach
Amenities

What guests liked

  • The private beach was nice, clean, and had plenty of sun loungers and complimentary beach towels. (27 reviews)
  • The dining options were excellent with great food quality and a variety of restaurants to choose from. (24 reviews)
  • The property offers a variety of excellent pools with plenty of options for sunbathing and relaxation. (27 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Very clean, great place to relax and enjoy your vacation
6-night trip

10/10

Excellence
3-night trip

10/10

Great location, fabulous rooms and wonderful service
4-night trip

10/10

Overall an excellent hotel. Seems ideal for families.
14-night trip

10/10

👍
2-night trip

10/10

This is a brilliant hotel - great for all kinds of guests. Immaculate.
4-night trip

10/10

Staff were lovely such a clean hotel
10-night trip

10/10

Great stay
6-night trip

10/10

Great place to stay
2-night trip

10/10

Great big resort with several pools, nice restaurants, nice clean beach and a good pool bar menu for adults and kids. Lovely big kids club, lots of lifeguards around the pools. Perfect for a family holiday! They should install more showers around the beach and pools, there’s only a couple where you can wash off sand/chlorine when going around the resort. A coffee machine in the room would have been nice, too.
2-night trip

10/10

Great hotel
6-night trip

10/10

We had a great suite and the staff could not do enough for us, we will go back.
4-night trip

8/10

In general - luxury hotel. the staff and policy at the half board restaurant is not what you'd expect. they charge you extra for water and would not let you drink or bring your own water bottle. then charge you $10 for a small water bottle. Also hotel is huge and hard to get from room to spa or fitness or other amenities. you need a buggy but they get busy in certain hours of the day so you may have to wait like 15 minutes. Overall the room was hugh and we liked the room service.
3-night trip

10/10

Everything was excellent.
1-night trip

8/10

Food was really good. Staffs were very nice..
2-night trip

10/10

Great hotel located on the Palm. The rooms are spacious and there are great number of options when it comes to pools and restaurants.
6-night trip

10/10

Thanks to Ema at the reception who made our stay more than amazing with her guest oriented, professional mentality
2-night trip

10/10

Very good hotel, staff is extremely friendly, the only thing is you have to pay for water which is very expensive in the hotel.
5-night trip

8/10

Staff were brilliant very helpful , hotel room was nice and clean,the only fault I give is the restaurants on site their food wasn’t particularly good just average
4-night trip

10/10

The place was wonderful.
9-night trip

10/10

Our room was top class and the service from front desk staff was of high quality. Breakfast staff and cleaning staff for our room were absolutely fantastic. Overall our experience was great thats why we keep going back to the same hotel.
9-night trip

10/10

Great family vacation.
2-night trip

10/10

Great stay, would definitely come back.
4-night trip

10/10

Amazing hotel. Loved it
6-night trip

10/10

Excellence place love it
5-night trip