At the foot of Niseko Mountain Resort Grand Hirafu, Chalet Ivy Hirafu offers a tranquil retreat with an indoor mineral hot spring and free English breakfast. Unwind on the serene garden grounds or treat yourself to reflexology at the spa - previous guests rave about the helpful staff.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
24/7 front desk
Airport transfer
Bar
Gym
Spa
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Hot springs
Free ski shuttle
Free train station pick-up
Free train station drop-off
Ski rentals and lessons
Ski storage
Ski passes
24-hour fitness centre
Spa services
Massage/treatment rooms
For families (6)
Babysitting (surcharge)
Fridge
Television
Garden
Terrace
Daily housekeeping
The current price is €283
€283
includes taxes & fees
9 Mar - 10 Mar
Room options
Available filters for rooms
Showing 29 of 29 rooms
View all photos for Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)
Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)
Highlights
Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
2 bedrooms
Premium bedding
71 sq m
Sleeps 5
1 Double Bed and 2 Single Beds
View all photos for Superior Room - Mt. Yotei View
Superior Room - Mt. Yotei View
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
30 sq m
Mountain view
Sleeps 2
1 King Bed
View all photos for Grand Deluxe Suite - Hirafu View
Grand Deluxe Suite - Hirafu View
Highlights
Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
60 sq m
Sleeps 4
1 King Bed
View all photos for Deluxe Onsen Suite - Hirafu View
Deluxe Onsen Suite - Hirafu View
Highlights
Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
55 sq m
Sleeps 4
1 King Bed
View all photos for Deluxe Onsen Suite - Courtyard
Deluxe Onsen Suite - Courtyard
Highlights
Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
55 sq m
Sleeps 3
2 Single Beds
View all photos for Deluxe Suite - Courtyard
Deluxe Suite - Courtyard
Highlights
Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
54 sq m
Sleeps 3
2 Single Beds
View all photos for One Bedroom Suite - Mt. Yotei View
One Bedroom Suite - Mt. Yotei View
Highlights
Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
48 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room - Village View
Deluxe Room - Village View
Highlights
Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
33 sq m
Sleeps 3
2 Single Beds
View all photos for Panoramic Penthouse, 4 Bedrooms
Panoramic Penthouse, 4 Bedrooms
Highlights
Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
4 bedrooms
Premium bedding
Down duvet
223 sq m
Sleeps 8
1 King Bed, 4 Single Beds and 2 Single Futons
View all photos for Superior Room - Mt. Yotei View
Superior Room - Mt. Yotei View
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
30 sq m
Sleeps 2
2 Single Beds
View all photos for Superior Room - Hirafu View
Superior Room - Hirafu View
Highlights
Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
30 sq m
Sleeps 3
2 Single Beds
View all photos for Superior Room - Courtyard
Superior Room - Courtyard
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
27 sq m
Sleeps 2
2 Single Beds
View all photos for Grand Deluxe Suite with Hirafu Mountain View
Grand Deluxe Suite with Hirafu Mountain View
Sleeps 4
1 King Bed OR 2 Single Beds
View all photos for Superior Room with Courtyard View
Superior Room with Courtyard View
Sleeps 2
2 Single Beds
View all photos for Deluxe Room with Village View
Deluxe Room with Village View
Sleeps 3
2 Single Beds
View all photos for Superior Room with Mt. Yotei View
Superior Room with Mt. Yotei View
Sleeps 2
2 Single Beds
View all photos for One Bedroom Suite with Mt. Yotei View
One Bedroom Suite with Mt. Yotei View
Sleeps 3
1 King Bed
Superior King Room With Mt. Yotei View.
Sleeps 2
1 King Bed
Deluxe Twin Onsen Suite With Courtyard View
Sleeps 3
2 Single Beds
Deluxe Onsen Suite With Hirafu Mountain View
Sleeps 4
1 King Bed OR 2 Single Beds
Deluxe King Suite With Courtyard View
Sleeps 3
1 King Bed
Deluxe Onsen Suite With Courtyard View
Sleeps 3
1 King Bed OR 2 Single Beds
Deluxe King Onsen Suite With Courtyard View
Sleeps 3
1 King Bed
Grand Deluxe Onsen Suite With Mt. Yotei View
Sleeps 5
2 Single Beds and 1 King Bed
Superior Twin Room With Hirafu Mountain View
Sleeps 3
2 Single Beds
Deluxe Onsen Double Suite With Hirafu Mountain View
Niseko Annupuri International Ski Area - 16 min drive
Niseko Hanazono Resort - 21 min drive
Getting around
New Chitose Airport (CTS) - 118 min drive
Kutchan Station - 9 min drive
Niseko Station - 10 min drive
Kozawa Station - 25 min drive
Free train station pickup
Airport shuttle (surcharge)
Area shuttle (surcharge)
Free train station drop-off
Free ski shuttle
Restaurants
Wild Bill's - 4 min walk
Shiki Niseko Lobby Lounge - 6 min walk
Bang-Bang - 1 min walk
% Arabica Niseko Hirafu188 - 1 min walk
Musu - 4 min walk
About this property
Chalet Ivy Hirafu
Placing you only steps from Niseko Mountain Resort Grand Hirafu, Chalet Ivy Hirafu features a free ski shuttle. You can grab a bite to eat at the restaurant, or indulge in massages, body treatments or aromatherapy. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights. Ski passes, storage, rentals and lessons are also available. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
78 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Free off-site parking nearby
Transfers
Airport shuttle during limited hours*
Free train station shuttle*
Off-site
Area shuttle*
Free ski shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free English breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Travelling with children
Childcare in room (surcharge)
What to do
Hot springs
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Sledging nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Ski equipment hire
Ski storage
Facilities
2 buildings/towers
Built in 2012
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
24-hour fitness centre
Spa services
Massage/treatment rooms
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Handrails in stairwells
Wheelchairs available on site
Ski
Free ski shuttle
Ski passes
Skiing lessons
Ski storage
Ski hire
Downhill skiing nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
DVD player
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Premium bedding
What to enjoy
In-room massage
Balcony
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Dining
HirafuZaka – This restaurant serves breakfast, lunch and dinner. Open daily.
Apres Lounge – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Airport shuttle service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for JPY 9950.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Also known as
Chalet Ivy Hotel Kutchan
Chalet Ivy Hotel
Chalet Ivy Kutchan
Chalet Ivy
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan
Frequently asked questions
Are pets allowed at Chalet Ivy Hirafu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chalet Ivy Hirafu?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Chalet Ivy Hirafu?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Chalet Ivy Hirafu?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Chalet Ivy Hirafu and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes hot springs. Enjoy amenities such as a 24-hour fitness centre, spa services and a garden.
Are there restaurants at or near Chalet Ivy Hirafu?
Yes, there's an on-site restaurant.
Does Chalet Ivy Hirafu have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Chalet Ivy Hirafu like?
Chalet Ivy Hirafu is a short 1-minute walk from Niseko Mountain Resort Grand Hirafu and 10 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.
Chalet Ivy Hirafu Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 February 2025
Friendly staff and a very clean and lovely hotel!
Glen
Glen, 5-night trip
10/10 Exceptional
2 February 2025
Perfect for ski trip
Amazing stay. Great location, onsite onsen was nice to have. Ski locker facility was perfect. Morning buffet was always good.
Verified traveller
6-night trip
10/10 Exceptional
3 October 2024
The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new.
MIN FERN
MIN FERN, 2-night trip
10/10 Exceptional
5 February 2024
Great location to reach
Sin Tung
Sin Tung, 3-night trip
10/10 Exceptional
17 March 2024
Very good breakfast and excellent location.
Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel
Jean-Marie
Jean-Marie, 5-night trip
10/10 Exceptional
14 March 2023
Excellent service & food quality, perfect location to start a ski day
Shiu Tung
Shiu Tung, 6-night trip
10/10 Exceptional
1 February 2024
Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.
Jackson
Jackson, 4-night trip
10/10 Exceptional
27 December 2022
Great hotel great services
Charm Wah
10/10 Exceptional
31 March 2023
The location is great. The staff were very helpful and accomodating.
MA. MARNA
MA. MARNA, 3-night trip
10/10 Exceptional
28 January 2024
Great Niseko ski hoyel
Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.
Love the wine bar in the lobby! Nice staffs and great services.
Lung-Chi
Lung-Chi, 5-night trip
10/10 Exceptional
14 January 2024
Great place to stay, room was large and comfy. Definitely hire the private onsen if you stay here. The shuttle to the ski fields is a bit hit and miss so we had to walk a few times. Buffet breakfast was amazing at this hotel and definitely a good way to start the day before skiing. Dinner at the hotel restaurant was also great as there are limited dining options in the area.
Sarah
Sarah, 3-night trip
10/10 Exceptional
19 November 2023
Everything and everyone were perfect!
Therese Camille
Therese Camille, 2-night trip
8/10 Very good
21 December 2022
Good location with nice view. Staff are helpful. Nice breakfast.
Joanne
10/10 Exceptional
24 February 2024
Very impressive staff services. They go above and beyond and are proactive in being helpful. Hotel amenities are excellent including ski services food and gym. All very friendly.
Diana
Diana, 6-night trip
10/10 Exceptional
23 December 2022
It’s amazing.
The staffs are extremely helpful and friendly.
Breakfast is the best in town!
Peter
Peter, 5-night trip
10/10 Exceptional
10 December 2022
Amazing staff
It was amazing. The staff, at the front desk and the restaurant, were extremely helpful.
Verified traveller
2-night trip
10/10 Exceptional
8 April 2023
The hotel is small but it has all the things that I needed. The staff are all very friendly and helpful especially Rou Hang. She’s the best :)
C S Teresa
C S Teresa, 3-night trip
10/10 Exceptional
13 January 2023
The staff were so helpful. The shuttle service to the slopes made it somewhat lazy! It was only a short walk!!
David
10/10 Exceptional
30 January 2023
Wonderful hotel
Wonderful and cosy hotel. Friendly and helpful staff. Onsen ensuite is marvelous. 10 minutes walk to Hirafu Ski base. Ski rental staff super helpful and friendly with free shuttle bus to the base. Nice Breakfast. Restaurant open from 1200-2100 which is convenient.
Verified traveller
5-night trip
10/10 Exceptional
18 March 2023
Room is larger and newer than it looks in photos. Well maintained condition, excellent experience!
ZHUIZHUI
ZHUIZHUI, 7-night trip
10/10 Exceptional
7 January 2024
Perfect hotel in perfect location
The location is perfect whether you are at Hirafu for skiing or exploring the town. All the staff were very helpful and almost everyone spoke good english. My family had a half board package and food was excellent especially their brealfast. I will definitle go back to this hotel if i have to back in Hirafu. I cannot think of any negative concern because everything was perfect including the room, onsen and facilities. If i have to complain then it would be the price. But then we came in at peak season so all hotels in Hirafu are ridiculously high. Kudos to all the staff and management.