In the heart of Embong Kaliasin, Midtown Hotel offers a warm welcome with dry cleaning/laundry services and a restaurant. Connect to WiFi, enjoy buffet breakfast options, and take advantage of bike rentals. The multilingual staff has left a lasting impression on previous guests.
Midtown Hotel offers a great location, putting you within a short 10-minute walk of Tunjungan Plaza. Guests will have free perks such as WiFi, valet parking and self-parking.
Languages
English, Indonesian
At a glance
Hotel size
197 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: noon
Express check-in available
Minimum check-in age – 17
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 17
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Barbecue grills
24-hour room service
Working away
5 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
2012 buildings/towers
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs available on site
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Washer and dryer
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
The Town Hall – On-site restaurant.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 90000 per person
Airport shuttle service is offered for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Also known as
Midtown Hotel Surabaya
Midtown Surabaya
Midtown Hotel Hotel
Midtown Hotel Surabaya
Midtown Hotel Hotel Surabaya
Frequently asked questions
Are pets allowed at Midtown Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Midtown Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Midtown Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Midtown Hotel?
Check-in start time: 2 PM; check-in end time: noon. Check-out time is noon. Express check-in is available.
Are there restaurants at or near Midtown Hotel?
Yes, there's an on-site restaurant, The Town Hall.
What's the area around Midtown Hotel like?
Midtown Hotel is in Embong Kaliasin, a short 6-minute walk from Tunjungan Plaza and 13 minutes' walk from Surabaya Plaza Shopping Mall.
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Midtown Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Christian
Christian, 1-night trip
10/10 Exceptional
8 September 2024
徒歩でショッピングセンターに行ける。
YUMIKO
YUMIKO, 2-night trip
8/10 Very good
11 October 2022
The recommended Hotel in Surabaya.
lokasi & bersih, overall baik sepadan dengan harganya.
facilities kamar mis. handuk, minuman ,tv ac dll bagus.
Burhan
Burhan, 2-night trip
4/10 Fair
22 May 2021
HENDRO
HENDRO, 3-night trip
10/10 Exceptional
1 March 2020
good breakfast
good service clean room
easy can walk to tunjangan plaza, kfc, mcdonald's near all
MOHD
MOHD, 2-night trip
4/10 Fair
3 February 2020
Mengecewakan
Mengecewakan
Verified traveller
1-night trip
8/10 Very good
23 January 2020
Good service
Staff was friendly and courteous and my stay was enjoyable and comfortable. My only disappointment was the bathroom towels were old and worn out but clean.
Andy
Andy, 5-night trip
8/10 Very good
7 October 2019
Its close to Tunjungan Plaza which add value to this hotel.
Verified traveller
1-night trip
10/10 Exceptional
11 September 2019
cozy room and friendly staff walking distance to tunjungan plaza and other mall
Verified traveller
1-night trip
2/10 Poor
5 May 2019
Verified traveller
1-night trip
6/10 Good
7 April 2019
Receptionist is not doing their job
The wall has lots of scratches and the floor is rough and old. I got some view facing the main road. That is a nice one. Really enjoy the view at night. There were waiting times to request for toilet paper. They just seems not doing a good service. Also, there was one time a driver ask the receptionist to call my room and they said no such a name stay in the hotel. This is ridiculous. The second time a driver ask the receptionist to call me and they did not call me and the driver had to wait for 3 hours at the lobby because he thought I was not ready. Can you believe that...3 hours? A really bad example on how the receptionist neglected their job and not even called my room. Can a management explain what is going on here?
Donna
Donna, 6-night trip
10/10 Exceptional
2 March 2019
Staff are excellent seevixyis impeccable receptionist very friendly
Verified traveller
2-night trip
8/10 Very good
5 February 2019
ismael
ismael, 5-night trip
6/10 Good
13 January 2019
not bad
the towels were quite old, shower area does not drain so well. other than that it's good.
Song
Song, 2-night trip
8/10 Very good
5 January 2019
As usual no issues & room is fine. Staff is pleasant & okay.
Verified traveller
4-night trip
8/10 Very good
3 November 2018
Verified traveller
4-night trip
10/10 Exceptional
18 May 2018
nice hotel close to restuerants bars and shopping mall taxi's take you every where are cheeap
william
william, 3-night trip
8/10 Very good
27 April 2018
Nice for one or two nights. Good location.
Nice hotel in very good location. Food places around the corner, Mall in walking distance. Beer available at hotel but very expensive. Supermarket with beer within 5 min. Very nice hotel staff. Basic room has no fridge.
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
21 November 2017
Anita
Anita, 3-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
21 August 2017
Verified traveller
2-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
27 June 2017
pour homme d'affaires
hôtel urbain pour business.... petite chambre avec petite salle d’eau, sans réfrigérateur .wifi ok . petit déjeuner correct . le personnel fait son travail mais aucun contact courtois . déposit à l'arrivée : 300 000 IRD en cash . prés de jumbangan ( pour le shopping )
GUY
GUY, 5-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
24 June 2017
Good place to stay with some minor problems
Great hotel, friendly staff, but with some problems, the shower head leaks and the AC remote button is broken
Ken
Ken, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
22 June 2017
Good stay with minor issue
It's a good hotel, very comfortable and the service is great. The only thing that can be improved is the maintenance of the hotel. The shower leaks and the button of the AC controller is broken
Ken
Ken, 1-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
16 May 2017
Average room
Staff were helpful & quick to switch rooms for me after the airconditioning in my first room was found to be spoilt. The rooms were small, but decently clean. Hotel is located near Tunjungan Plaza. However my electric kettle was faulty. The shampoo & soap provided also smelled like dish soap, so i was glad i brought some on my own.
Samantha
This review was submitted before 2018 and has not been verified.
8/10 Very good
18 April 2017
Area is convenient, close to shopping centre.
Need fitness facilities(gym), need mini bar in the room.