My rating is based on one thing - there was essentially no wifi in my room. The reason for this is that they have one router on the floor and my room at the front of the building was simply too far from it to make any kind of acceptable connection. The only way I could make a connection with my laptop was by sitting on the floor in front of the door - if I moved only a few feet away to the desk there was no connection. My cell phone wasn't much better, what connection it could make was very weak/slow, and especially upstairs in the bedroom. They gave me another access point which worked - for about a minute and then was useless after that. The reality is they know their system doesn't cover the building but just won't do anything about it, so they're getting this rating. Otherwise, the room was fine and the location couldn't be better, although it was a loft and one has to deal with the stairs. The breakfast was mediocre at best, just bread, croissants and cereal, with a juice, yogurt and canned mixed fruit and coffee, but it was functional. The people were nice. So the place was fine, if you don't really care about internet or are willing to go out in the hall when you need it. I'm not one of those people.