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DoubleTree by Hilton Zagreb

Luxury hotel with spa, near Ban Jelacic Square

  • Free WiFi
From
€78

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  • Indoor Pool
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Ulica grada Vukovara 269a, Zagreb, 10000, Croatia
8.8.Fabulous.
  • DO NOT stay In President Hotel Solin. 1. Rooms not clean and they do not have enough…

    Jul 24, 2021

  • Temperature in the room 18c Heating was not working properly They charged me 20 euro more…

    Nov 10, 2019

See all 234 reviews

Official standards

This property advises that it adheres to Recommendations for hotels and renters (Croatia), CleanStay (Hilton), Croatian Tourism Association (HUT - Croatia), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Transport options
Walkable
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 152 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television

What’s around

  • Ban Jelacic Square - 30 min walk
  • Archaeological Museum - 31 min walk
  • Zagreb Cathedral - 32 min walk
  • Dolac - 34 min walk
  • Ethnographic Museum - 36 min walk
  • Croatian National Theatre - 37 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • King Guest Room
  • Twin Guest Room
  • Deluxe Room, 1 King Bed
  • Suite, 1 King Bed, Corner (with Sitting Area)
  • Superior Room, 1 King Bed
  • King Accessible Guest Room

What’s around

Landmarks

  • Ban Jelacic Square - 30 min walk
  • Archaeological Museum - 31 min walk
  • Zagreb Cathedral - 32 min walk
  • Dolac - 34 min walk
  • Ethnographic Museum - 36 min walk
  • Croatian National Theatre - 37 min walk
  • Mimara Museum - 39 min walk
  • St. Mark's Church - 39 min walk
  • Zagreb City Museum - 41 min walk

Getting around

  • Zagreb Airport (ZAG) - 23 min drive
  • Zagreb Central Station - 26 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 26 min walk
  • Sesvete Station - 11 min drive
  • Airport shuttle (surcharge)
map
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Ulica grada Vukovara 269a, Zagreb, 10000, Croatia

At a glance

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 75 lbs
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (HRK 120 per day)
  • Onsite valet parking (HRK 120 per day)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 4144
  • Conference space size (meters) - 385
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Croatian
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

Dining

OXBO Urban Bar and Grill - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • City/local tax: HRK 12

Optional extras

  • Full breakfast is offered for an extra charge of HRK 140 per person (approximately)
  • Airport shuttle service is offered for an extra charge of HRK 190 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of HRK 189 per accommodation, per stay
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking costs HRK 120 per day
  • Valet parking costs HRK 120 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Recommendations for hotels and renters (Croatia) and CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Croatian Tourism Association (HUT - Croatia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

Also known as

  • DoubleTree Hilton Hotel Zagreb
  • DoubleTree by Hilton Zagreb Hotel
  • DoubleTree by Hilton Zagreb Zagreb
  • DoubleTree by Hilton Zagreb Hotel Zagreb
  • DoubleTree Hilton Zagreb
  • DoubleTree Zagreb
  • Hilton DoubleTree Zagreb
  • Hilton Zagreb
  • Zagreb DoubleTree
  • Zagreb DoubleTree Hilton
  • Zagreb Hilton
  • DoubleTree Hilton Zagreb Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs HRK 120 per day. Valet parking costs HRK 120 per day.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of HRK 189 per accommodation, per stay. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, OXBO Urban Bar and Grill. Nearby restaurants include Delicija Libanesi (3-min walk), Batak grill Radnička (4-min walk), and Japanski restoran Tekka (4-min walk).
  • Yes, an airport shuttle is available. The charge is HRK 190 per vehicle one-way.
  • Have fun with activities like hiking, mountain biking, and rock climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking, ecotours, and segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. DoubleTree by Hilton Zagreb also has a fitness center and spa services, as well as a garden.
8.8.Fabulous.
  • 2.0.Poor

    The service is catastrophic, 20 minutes for check in and I was the only one at the reception. I give the credit card for pre authorization, they block 50 €, and a couple of days after I leave I realise that they didn't unlock the 50 € I didn't spend.

    1 night business trip, Jul 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great and modern

    Marcus, 1 night business trip, Nov 25, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect stay lovely hotel very accommodating staff couldn’t have done more for us.

    Billy, 1 night trip with friends, Sep 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ab fab

    Great place to stay,especially on a hot day

    2 night trip, Aug 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Don't eat breakfast in these conditions. As long as there is no self-service breakfast, but you have to ask for every single bread, coffee etc. and wait 20min for it, its better to starve.

    Matic, 1 night business trip, Jul 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel

    Great hotel and great service. I would stay here again!

    Mike, 1 night business trip, Dec 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    No English channels available on the televisions in the hotel rooms. Only one finance channel. CNN, BBC, Aljizeerah, Sky News all not working

    Hagar, 1 night trip with friends, Jul 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice location and very friendly service! Parking garage on site and easy access to the city center.

    1 night romance trip, Jul 11, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great Hotel. Bed was a little bit too hard.

    Eliane, 1 night trip with friends, Jun 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was great. spa, restaurant, bar, customer service. Amazing

    1 night business trip, Feb 9, 2020

    Verified Expedia guest review

See all 234 reviews