The Westin Zagreb

Photo gallery for The Westin Zagreb

Primary image
Indoor pool
View from room
102-cm LCD TV with satellite channels, TV, pay-per-view films
102-cm LCD TV with satellite channels, TV, pay-per-view films

Overview of The Westin Zagreb

The Westin Zagreb

5.0 star property
Luxury hotel with spa, near Museum of Broken Relationships

8.4/10 Very good

657 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €100
Price available on 04/07/2022
Map
Krsnjavoga 1, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Donji Grad
  • Museum of Broken Relationships - 16 min walk
  • Zagreb Cathedral - 19 min walk
  • Mimara Museum - 1 min drive
  • University of Zagreb - 1 min drive
  • Croatian National Theatre - 1 min drive
  • Botanical Garden - 1 min drive
  • Archaeological Museum - 5 min drive
  • Zrinjevac - 6 min drive
  • Lotrscak Tower - 7 min drive
  • St. Mark's Church - 8 min drive

Getting around

  • Zagreb (ZAG) - 28 min drive
  • Zagreb Zapadni Station - 12 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 15 min walk
  • Zagreb Central Station - 15 min walk

About this property

The Westin Zagreb

The Westin Zagreb features a casino and puts you 0.8 mi (1.3 km) from Museum of Broken Relationships and 1 mi (1.6 km) from Zagreb Cathedral. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. The pool and helpful staff get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 349 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (HRK 140 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Fitness classes
  • Pilates classes
  • Shopping
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (17222 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Casino
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages spoken

  • Croatian
  • English
  • Italian

Room amenities

Be entertained

  • 102-cm LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of HRK 168 per person (approximately)
  • Early check-in can be arranged for an extra charge of HRK 75 (subject to availability)
  • Late checkout can be arranged for an extra charge of HRK 75 (subject to availability)

Renovations and closures

The property will be renovating from 6 June 2022 to 30 June 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for HRK 335.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of HRK 200 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs HRK 140 per day with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Westin Zagreb Hotel
Westin Zagreb
The Westin Zagreb Hotel Zagreb
Zagreb Westin
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Very nice hotel located within walking distance of everything in downtown Zagreb. Amazing views, clean, comfortable, and affordable
3-night trip
Verified Hotels.com guest review

8/10 Very good

Peter, 1-night trip
Verified Hotels.com guest review

6/10 Good

Staff could have been friendlier and more helpful. Room service could be speedier. Breakfast too expensive.
Maria Lisa, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Harish, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great as always
Or, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

jeffrey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Or, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

paisarn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Or, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Myung, 1-night trip
Verified Hotels.com guest review