Sheraton Zagreb Hotel

Photo gallery for Sheraton Zagreb Hotel

Primary image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Zagreb Hotel

Sheraton Zagreb Hotel

5.0 star property
Luxury hotel with spa, near Zagreb Cathedral

8.4/10 Very good

889 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is €126
Price available on 09/07/2022
Map
Kneza Borne 2, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Casino
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • 24-hour room service
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Donji Grad
  • Zagreb Cathedral - 13 min walk
  • Museum of Broken Relationships - 18 min walk
  • Zagreb Zoo - 43 min walk
  • Botanical Garden - 5 min drive
  • Zrinjevac - 6 min drive
  • Archaeological Museum - 6 min drive
  • Nama - 6 min drive
  • Croatian National Theatre - 7 min drive
  • Mimara Museum - 3 min drive
  • University of Zagreb - 8 min drive

Getting around

  • Zagreb (ZAG) - 24 min drive
  • Zagreb Central Station - 8 min walk
  • Zagreb (ZGC-Zagreb Central Train Station) - 9 min walk
  • Zagreb Gl. Kol. Station - 10 min walk

About this property

Sheraton Zagreb Hotel

Sheraton Zagreb Hotel features a casino and puts you 0.7 mi (1.1 km) from Zagreb Cathedral and 0.9 mi (1.5 km) from Museum of Broken Relationships. Guests can visit the spa to be pampered with massages, facials or body treatments, and Fontana Restaurant, one of 2 restaurants, serves international cuisine. An indoor pool, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers love the comfortable beds and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (HRK 120 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Shopping
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (10764 square feet)

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Art gallery on site
  • Casino
  • Full-service spa
  • 5 casino gaming tables
  • 7 casino slot machines
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles
  • Well-lit path to entrance

Languages spoken

  • Croatian
  • English
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Dining

Fontana Restaurant – This restaurant specialises in international cuisine.
King Tomislav Restaurant – On-site restaurant. Open daily.
Cafe Imperial – This café only serves light fare. Open daily.
Piano Bar – On-site piano bar. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: HRK 500 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of HRK 160 per person (approximately)
  • Early check-in can be arranged for an extra charge of HRK 75 (subject to availability)
  • Late checkout can be arranged for an extra charge of HRK 75 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for HRK 300.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of HRK 150 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs HRK 120 per day with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Sheraton Zagreb Hotel
Sheraton Zagreb
Zagreb Sheraton
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Marta, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect location! Highly recommend!!
The Sheraton Zagreb was perfect!! The best location! You could walk to everything easily and the hotel is beautiful! I would absolutely recommend this hotel for anyone staying in Zagreb!
LeeAnna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liam, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Extremely good hotel staff was amazing and facilities and spa the best. Also extremely good location
Estefania, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Barney, 7-night business trip
Verified Hotels.com guest review