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Hotel Bergcristall

4.0 star property
Family-friendly hotel in Neustift Im Stubaital with spa and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bergcristall

Sauna, steam room, sports massages, massages
View from property
Sauna, steam room, sports massages, massages
Indoor pool
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • Gym
    Gym
  • Ski facilities
    Ski facilities
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free babysitting
  • Free supervised childcare
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Room service
For families
  • Babysitting (free)
  • Playground on-site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is €257
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, Balcony (Diamant)

Superior Double Room, Balcony (Diamant)

Superior Double Room, Balcony (Diamant)

Highlights

Balcony
Heating
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Satellite channels
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony (Rubin)

Standard Double Room, Balcony (Rubin)

Standard Double Room, Balcony (Rubin)

Highlights

Balcony
Heating
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Satellite channels
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room dining

Junior Suite, Balcony

Highlights

Balcony
Heating
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Satellite channels
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is €303
includes taxes & fees
23 Nov - 24 Nov
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About the area

Map
Volderau 5, Neustift Im Stubaital, Tirol, 6167

What's nearby

  • Elfer Gondola - 8 min drive - 6.9 km
  • Ski Lift Neustift - 8 min drive - 6.9 km
  • Grawa Waterfall - 10 min drive - 8.7 km
  • Stubai Glacier - 12 min drive - 10.2 km
  • Stubai Glacier Cable Car - 14 min drive - 11.5 km

Getting around

  • Innsbruck (INN-Kranebitten) - 30 min drive
  • Matrei am Brenner Station - 26 min drive
  • Innsbruck West Station - 27 min drive
  • Innsbruck Hötting Station - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ski Alm - ‬15 min walk
  • ‪HERR KLAUS - Das Restaurant - ‬7 min drive
  • ‪Panorama Restaurant Elfer - ‬34 min drive
  • ‪Bottega No. 13 - ‬7 min drive
  • ‪Tyrol Cafe-Restaurant - ‬7 min drive

About this property

Hotel Bergcristall

Enjoy your visit to Neustift Im Stubaital with a stay at Hotel Bergcristall. Guests can be pampered with sports massages at the spa and grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge and a fitness centre.

Languages

English, German

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 8:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)
  • Free babysitting
  • Free supervised childcare

Pets

  • Pets allowed (dogs only, 1 total, up to 20 kg per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service

Travelling with children

  • Playground
  • Free supervised childcare/activities
  • Baby monitor
  • Changing table

What to do

  • Ski passes
  • Mountain biking
  • May offer priority ski access
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Free bike hire
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

On-site venue – This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.

Also known as

Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall
Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel Neustift Im Stubaital

Frequently asked questions

Does Hotel Bergcristall offer free cancellation for a full refund?
Yes, Hotel Bergcristall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bergcristall?
Yes, there's an indoor pool.
Are pets allowed at Hotel Bergcristall?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Bergcristall?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Hotel Bergcristall?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Bergcristall?
Check-in start time: 2 PM; check-in end time: 8:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Bergcristall and nearby?
Have fun with on-site activities such as mountain biking and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Bergcristall also has a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Hotel Bergcristall?
Yes, there's an on-site restaurant.
Does Hotel Bergcristall have any outdoor private spaces?
Yes, every room features a balcony.

Hotel Bergcristall Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Spa and pool are fantastic and the food is amazing .
6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel close to Stubai Glacier
Hotel Bergcristal is the closest hotel to Stubai Glacier that will not crush your budget. Easy to book, Easy to find with a wonderful staff. The food is first class and prepared fresh for each meal by the resident chef / manager. OH - and I must mention - my son was absolutely THRILLED with the WIFI connection speeds! We will be returning to Hotel Bergcristal for more skiing.
Verified Expedia guest review

10/10 Exceptional

Great stay, awesome location
Great stay, of all the details from staff, restaurant, rooms, and spa were well taken care of. I would definitely recommend this hotel.
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel in the Mountains
Great value for the money. The room was a bit small, but overall, very nice
Verified Orbitz guest review

10/10 Exceptional

a warm welcome.
The hotel was ideally situated in the Stubai valley south of Innsbruck. our room looked up the valley towards the snow covered mountains. (Even in mid July). We were on a fly drive holiday and we had easy access to the Glacier and other alpine meadow walks. We booked half board and enjoyed excellent breakfasts and five course evening meals. The food was of a high standard and the Hotel was very clean. The staff were very welcoming and helpful. We would go back again.
Verified Expedia guest review

10/10 Exceptional

Werner, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wir hatten nur 2 Nächte gebucht und mussten umziehen. Das war bei der Onlinebuchung nicht ersichtlich
Esther, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

excellente découverte
Parfait ! Prendre la demi pension car la qualité de la cuisine est excellente pour un surcoût modique. Nous avons été surclassé dans une chambre de 80m2... avec sauna.
Philippe, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Vielen Dank für den schönen Aufenthalt im Stubaital
7-night trip
Verified Expedia guest review

10/10 Exceptional

Wellnesshotel
Super Hotel, gutes Essen und toller Service. Sehr schöner Wellnessbereich.
7-night romance trip
Verified Hotels.com guest review

8/10 Very good

+ überragender Service beim Abendessen + schöner Wellnessbereich - Chlorgeruch vom Pool im gesamten Treppenhaus und in den Fluren
Chris, 1-night trip
Verified Expedia guest review

8/10 Very good

Hotel carino e pulito. Le stanze sono troppo riscaldate ed u cuscini scomodi, per il resto tutto ok....piscina e zona relax bellissimi, personale gentile e disponibile, buona colazione abbondante e di qualità.
Anna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful location, very clean, excellent services
Location is highly recommendable for family, very close to all the attraction of Stubai valley. The Hotel is very comfortable and clean,food is excellent and very varied. Very discrete and nice the staff.
Pasquale, 6-night trip
Verified Expedia guest review

8/10 Very good

Siisti ja loistava palvelu
Siisti, loistava palvelu, hieno saunaosasto, erittäin rauhallinen hotelli ja ympäristö. Aamupala oikein hyvä, illallisessa hyvää yritystä jos pitää paikallisesta ruuasta.
Annika, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

hotel à recommander
Chambre très propre , acceuil chaleureux , petits déjeuner copieux .
Verified Hotels.com guest review

10/10 Exceptional

Hyggeligt hotel i Alperne
Super fint hotel i typisk alpe-stil. Meget smuk beliggenhed med udsigt til sne-klædte bjerge. Fint stort værelse med balkon. Indendørs pool i kælderen med mange fine faciliteter og udsigt til have. Fin restaurant med stor terasse. Aftensmad og morgenbuffet var god. Meget venligt personale.
Verified Hotels.com guest review

10/10 Exceptional

Hanspeter Bundi
Wir waren sehr zufrieden und können dieses Hotel nur weiter empfehlen.
Verified Hotels.com guest review

10/10 Exceptional

esperienza unica
Personale cordialissimo. Abbiamo festeggiato il primo anniversario di matrimonio ed a sorpresa ci han fatto trovare un'intera sacher ed i fiori sul tavolo e la stessa cosa per il mio compleanno. Il centro benessere è bellissimo. La zona è stupenda
Verified Hotels.com guest review