6/10 Good
11 November 2024
Nice but loud
Chrck in was great and all staff were amazing, only real issues were that the people above us were either having a party or just wanting to try and break through the ceiling both nights we stayed until 1am. It was absolutely horrible. We spoke with the front desk both nights, first night around 1145 nothing changed and second night around 1230. Second night the gentlemen at the front desk said he had other complaints as well and he would go speak to them but it still continued. Also our tub would not drain and would fill up rather quickly after a 5 min shower. Other than that it is a very nice hotel with great beds and bathrooms. The pool and hot tub were amazing and our kiddos loved it! That was the main reason for our stay was the pool because we were traveling to RC for our sons 12th bday. If they could get a few things changed up and uphild the "quiet hours" I would definitely change this to a 5 star review.
Robert
Robert, 2-night family trip
Verified Hotels.com guest review