The Constance, The Whitlock, & The Dewey By The Lenox Collection
The Constance, The Whitlock, & The Dewey By The Lenox Collection puts you a short five-minute drive from Tanglewood Music Center. Guests can enjoy the fitness centre, and hiking/biking trails, kayaking and cross-country skiing are nearby. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
66 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Coffee/tea in a common area
What to do
Fitness classes
Pilates classes
Yoga classes
Free use of nearby fitness centre
Bike rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Downhill skiing nearby
Ice skating nearby
Services
Front desk (limited hours)
Concierge services
Wedding services
Facilities
Library
Fitness centre
Banquet hall
Accessibility
Thin carpet in room
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Local maps
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
State tax ID – C0005001520
Also known as
Rookwood Inn Lenox
Rookwood Inn
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection
Frequently asked questions
Does The Constance, The Whitlock, & The Dewey By The Lenox Collection offer free cancellation for a full refund?
Yes, The Constance, The Whitlock, & The Dewey By The Lenox Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Constance, The Whitlock, & The Dewey By The Lenox Collection?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Constance, The Whitlock, & The Dewey By The Lenox Collection?
Yes, there's free self parking.
What are the check-in and check-out times at The Constance, The Whitlock, & The Dewey By The Lenox Collection?
Check-in start time: 3 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Constance, The Whitlock, & The Dewey By The Lenox Collection and nearby?
During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation on-site includes fitness classes, Pilates and yoga. The Constance, The Whitlock, & The Dewey By The Lenox Collection also has a fitness centre.
What's the area around The Constance, The Whitlock, & The Dewey By The Lenox Collection like?
The Constance, The Whitlock, & The Dewey By The Lenox Collection is a short 8-minute walk from Ventfort Hall Mansion and Gilded Age Museum and 11 minutes' walk from Shakespeare and Company. Travellers love the hotel's prime location.
The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
2 January 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Great location. Easy walk to restaurants
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Perfect
Incredibly helpful staff. The room we had was very comfortable. The access to downtown restaurants and shops was exactly what we wanted. Even with cold weather, we were able to walk everywhere we want to go. We will definitely be looking at staying at the Constance again when we travel to the Berkshires.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
It was amazing! The staff was incredible, the room was very clean and cozy, and overall was a great place to stay. Loved it here!
Lorelei
Lorelei, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Donald
Donald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Marlene
Marlene, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Timothy
Timothy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
We absolutely loved staying at the Whitlock in Lenox. A beautiful inn with the coziest feel. Great spot on the Main Street of the town.
Olivia
Olivia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Jeannette
Jeannette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
This was a nice experience while traveling through the Berkshires. I would gladly stay here again.
Gregory
Gregory, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 October 2024
Our family visits Lenox often and we have always had our eye on staying at this property from its stellar location to its beautiful outside area. We thoroughly enjoyed our time at this property. Nice touches like night smores packs to make by the fire, the snack table & coffee. We loved the interior design and felt right at home! Our room was perfect and comfortable for what we needed, my husband and I fit with our almost two year old son in his pack n play comfortably. Room was equipped with a sound machine which was a nice touch for at night for our little guy. Logan at the desk helped us each night and was extremely friendly, helpful and great at his job. We cannot wait to return!
Lauren
Lauren, 2-night family trip
Verified Expedia guest review
4/10 Fair
28 October 2024
It was an old building carelessly and cheaply remodeled. The bathroom floor was redone but they were short on the flooring material and left a gap at the door threshold. Shower surround walls were cheap plastic and the shower curtain was short and shower pan was flat so a lot of water would seep out. The fireplace was not a working one.
Babak
Babak, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 October 2024
Anna
Anna, 1-night trip
Verified Hotels.com guest review
4/10 Fair
27 October 2024
Room was gloomy. No mirror except above bathroom sink.
Coffee at breakfast was tasteless and breakfast uninteresting.
Eileen
Eileen, 2-night trip
Verified Hotels.com guest review
4/10 Fair
27 October 2024
We stayed at this property years ago when it was The Village Inn. The property seems rundown and cheaply managed. Room carpeting was very dirty. Mattress was poor; plastic cups in bathroom tacky. Single ply toilet paper cheap. No robes. Brackets holding soap dispensers in shower and sink area are rusted/dirty and not properly cleaned.
Henry
Henry, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 October 2024
Wonderful Weekend Away
Wonderful stay at the Constance. Staff was universally terrific, great location and an Inn full of character.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
2/10 Poor
27 October 2024
Never again
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
We stayed at the Whitlock and was disappointed.
The best part of the property is its outdoor garden and seating. The amenity information indicated a fire pit, there was one but no gas tank so it was useless
. Also a complimentary continental breakfast. During the week the restaurant is closed but provided at the Constance. We didn’t see one other than staff other checking in. the person at the said someone would be at that desk until 10:00 pm however when our shower backed up and came close to flooding the bathroom, no answer at the desk and no call returned after leaving a message with the answering service. The pedestal sink in the bathroom was loose as it was coming off the wall. The decor is subpar for an in that points out when the Inn was built, unfortunately there wasn’t much in the way of antique furniture. Old couches and mismatched pieces.
Thomas
Verified Travelocity guest review
8/10 Very good
26 October 2024
Beautiful old home. Floors slant on the 3rd floor though. Lots of character & beautiful area.
CORINNE
CORINNE, 1-night trip
Verified Expedia guest review
6/10 Good
25 October 2024
Barbara
Barbara, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 October 2024
Our stay at the Whitlock was fabulous. We were able to park at the inn and then walk everywhere around the town. So convenient! The inn was very fun. Definitely an old inn, so we did not expect it to be like a modern hotel. It was classic western Massachusetts country style. We stayed in the fall foliage season, but the Whitlock would have been awesome in the summer season too. Thanks
Wayne
Wayne, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 October 2024
I loved that it was right in town on the main street