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Jumeirah Port Soller Hotel & Spa

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Exterior
3 outdoor pools, free pool cabanas, pool umbrellas
3 outdoor pools, free pool cabanas, pool umbrellas
3 outdoor pools, free pool cabanas, pool umbrellas
Villa, Private Pool (Mar Blau) | Terrace/patio

Overview of Jumeirah Port Soller Hotel & Spa

VIP Access
UNESCO Sustainable Travel Pledge

Jumeirah Port Soller Hotel & Spa

5-star property
5-star beach hotel with spa, near Port de Sóller Marina

9.6/10 Exceptional

394 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Carrer de Belgica, s/n, Port de Soller, Sóller, Mallorca, 7108

Room options

About this area

What's nearby

  • On the boardwalk
  • Port de Sóller Marina - 10 min walk

Getting around

  • Palma de Mallorca (PMI) - 48 min drive
  • Es Caülls Station - 26 min drive
  • Marratxi Station - 27 min drive
  • Marratxi Poligon Station - 27 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Nautilus - 2 min walk
  • Albatros - 9 min walk
  • Es Racó - 9 min walk
  • El Pirata - 9 min walk
  • Ca'n Ribes - 9 min walk

About this property

Jumeirah Port Soller Hotel & Spa

Jumeirah Port Soller Hotel & Spa is a great choice for your beach stay in Sóller, putting you near activities such as scuba-diving, snorkelling and kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Cap Roig Restaurant, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a bar/lounge and a health club. Fellow travellers like the pool and helpful staff.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 121 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets allowed (1 per room, up to 11 lb per pet)*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site valet parking (EUR 25 per day; includes in/out privileges)
  • Electric vehicle charging point on site
  • Free off-site parking within 16 ft
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 1 km
  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys

What to do

  • Free beach shuttle
  • Fitness classes
  • Helicopter/aeroplane tours
  • Private winery tours
  • Shopping
  • Free beach club nearby
  • Beach access
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (2347 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free beach shuttle
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 11 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Health club
  • 3 outdoor pools
  • Designer shops on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vineyard
  • Wine-tasting room
  • Local artist showcase

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • LED light bulbs
  • Composting
  • Recycling

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Cap Roig Restaurant – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Es Fanals Restaurant – This poolside restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sunset Sushi Lounge – Overlooking the ocean, this sushi bar specialises in sushi and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Infinity Pool Bar – This poolside bar only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sa Talaia Pool Bar – This poolside bar specialises in international cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 220 per vehicle (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge
  • Airport shuttle service for children costs EUR 220

Pets

  • Pets are allowed for an extra charge of EUR 150 per pet, per stay

Parking

  • Covered valet parking costs EUR 25 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to November
  • Guests under 16 years old are not allowed in the health club, fitness facility or hot tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

This property's Sunset Sushi Lounge entrance is restricted to guests older than 12 years old at 10 PM. The infinity pool is also restricted to guests older than 12 years of age.

Also known as

Jumeirah Port Soller Hotel
Jumeirah Port Soller
Jumeirah Port Soller Hotel & Spa Majorca
Jumeirah Soller & Spa Soller
Jumeirah Port Soller Hotel Spa
Jumeirah Port Soller Hotel & Spa Hotel
Jumeirah Port Soller Hotel & Spa Sóller
Jumeirah Port Soller Hotel & Spa Hotel Sóller

Frequently asked questions

Does Jumeirah Port Soller Hotel & Spa offer free cancellation for a full refund?
Yes, Jumeirah Port Soller Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jumeirah Port Soller Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jumeirah Port Soller Hotel & Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Jumeirah Port Soller Hotel & Spa?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 11 lb per pet. There's a charge of EUR 150 per pet, per stay.
Is parking offered on site at Jumeirah Port Soller Hotel & Spa?
Yes. Valet parking costs EUR 25 per day. Electric car charging is available.
Is an airport shuttle service offered by Jumeirah Port Soller Hotel & Spa?
Yes, an airport shuttle is available. The charge is EUR 220 per vehicle roundtrip.
What are the check-in and check-out times at Jumeirah Port Soller Hotel & Spa?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Jumeirah Port Soller Hotel & Spa and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics and helicopter/aeroplane tours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Jumeirah Port Soller Hotel & Spa also has 2 poolside bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Jumeirah Port Soller Hotel & Spa?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and ocean views. Nearby restaurants include Albatros (9-min walk), es Racó (9-min walk) and El Pirata (9-min walk).
Does Jumeirah Port Soller Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Jumeirah Port Soller Hotel & Spa like?
Jumeirah Port Soller Hotel & Spa is located on the boardwalk, a short 10-minute walk from Port de Sóller Marina and 10 minutes' walk from Playa de Port de Sóller. Travellers say that this hotel is in a good location.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel. Staff were friendly and really welcoming. Will be going back.
Razwan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kerry, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent excellent excellent, Excellent service, clean place, helpful and polite staff, Very much recommend.
Wissam, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Truly superb hotel that lived up to our expectations, Our room was beautiful but it was all staff who made our visit - from the shuttle bus driver to restaurant and reception staff. Excellence in customer service .We had the degustation menu in Es Fanals restaurant which was exceptional . Attentive but relaxing friendly service . Wonderful spa with stunning views. Only negative for some is that there are lots and lots of stairs to negotiate !
Owen, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Impeccable stay in every sense of the word. I have to start by saying that the entire staff at this hotel was absolutely the most friendly, helpful and provided the best service I have experienced in a long time. The location is gorgeous, perked on top of a mountain with stunning views. The food is outstanding (which is not usual in hotels) and our room was perfect, nicely decorated and incredibly comfortable. I love the fact that they have an adult only infinity pool - thank you for thinking of the guests who are looking for some peace and quiet! They have a full fitness center equipped with great machines and they offer cold towels and disposable headphones so you can connect to their equipment. Their Sunset Lounge offers the most magnificent view and we watched some amazing sunsets there! Not to mention their cocktails are incredible and super creative. I would not think twice about booking a stay here again!
Jordana, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rasmus, 1-night trip
Verified Hotels.com guest review

6/10 Good

In general we had a nice stay at the hotel, only a few things let it down. 1. Only supplied one bottle of water per person in the room per day. In a hot climate and paying €1,400 per night I would expect bottled water each day in addition to this. 2. My wife bought my daughter a cap from the kids club on the last day however the size provided was 1-2 years when my daughter is 6. Unfortunately she did not get the opportunity to try the cap on at the time. 3. We booked a taxi two days before we left, however it was over an hour late on the day of departure. I accept this is not entirely the hotels fault however at check in we were told to book 48 hours in advance to avoid a problem. Then on the day of departure told we were in a “queue” for a taxi is unacceptable. There is no point telling people to book two days in advance if you’re then put in a queue on the day. The attitude of most of the guys at the carpark was poor, unapologetic and generally unhelpful. Only when we involved a manager did things start to get moving. I don’t begrudge paying a premium for a transfer but the price we were offered was €220 when a taxi charged €75.
Rebecca, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a very special place with view’s that takes your breath away! Great staff, Great food, Great pools… and did I mention the views😉
Mikael, 4-night romance trip
Verified Expedia guest review