See all properties

Hotel Santika Jemursari Surabaya

4.5 star property
Surabaya hotel with spa and restaurant

Choose dates to view prices

Photo gallery for Hotel Santika Jemursari Surabaya

Lobby
Lobby
Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, rollaway beds
Lobby
Hotel Santika Jemursari Surabaya, located in the heart of Surabaya, offers a convenient retreat with an airport shuttle and shopping on site. Indulge in a rejuvenating massage at the onsite spa or enjoy local flavors at SEKARWANGI RESTAURANT. With free WiFi and dry cleaning/laundry services available, guests have praised the hotel's attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 5 meeting rooms
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Room King with Balcony Smoking

Highlights

Balcony
Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • 2.6 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Balcony
Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby lounge

The Capital Hotel Surabaya

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
6.0 out of 10, (2)
The Capital Hotel Surabaya
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Jl. Jemursari No. 258, Surabaya, East Java, 60237

What's nearby

  • Royal Plaza Surabaya - 4 min drive - 3.7 km
  • Surabaya Zoo - 5 min drive - 5.0 km
  • Surabaya Plaza Shopping Mall - 8 min drive - 7.9 km
  • Galaxy Mall - 8 min drive - 7.5 km
  • Tunjungan Plaza - 8 min drive - 8.4 km

Getting around

  • Surabaya (SUB-Juanda) - 29 min drive
  • Tandes Station - 13 min drive
  • Surabaya Gubeng Station - 20 min drive
  • Surabaya Pasar Turi Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mie Ayam dan Bakso Mitra - ‬10 min walk
  • ‪Pempek Ny. Kamto - ‬1 min walk
  • ‪Yoshinoya - ‬1 min walk
  • ‪KUNOKINI Café & Resto - ‬3 min walk
  • ‪Domino's Pizza - ‬1 min walk

About this property

Hotel Santika Jemursari Surabaya

Hotel Santika Jemursari Surabaya puts you within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can indulge in massages at the spa, and SEKARWANGI RESTAURANT serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights.

Languages

English, Indonesian
VISIBILITY

At a glance

Hotel size

    • 105 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

SEKARWANGI RESTAURANT – This restaurant serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 95000 per person
  • Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for IDR 332500.0 per night

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Santika Jemursari Surabaya
Hotel Santika Jemursari
Santika Jemursari Surabaya
Santika Jemursari
Hotel Santika Jemursari Surabaya, Java
Hotel Santika Jemursari
Santika Jemursari Surabaya
Hotel Santika Jemursari Surabaya Hotel
Hotel Santika Jemursari CHSE Certified
Hotel Santika Jemursari Surabaya Surabaya
Hotel Santika Jemursari Surabaya Hotel Surabaya

Frequently asked questions

Does Hotel Santika Jemursari Surabaya offer free cancellation for a full refund?

Yes, Hotel Santika Jemursari Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santika Jemursari Surabaya?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Santika Jemursari Surabaya?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hotel Santika Jemursari Surabaya?

Yes, an airport shuttle is available. The charge is IDR 260000 per vehicle one way.

What are the check-in and check-out times at Hotel Santika Jemursari Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Santika Jemursari Surabaya and nearby?

Hotel Santika Jemursari Surabaya has a spa and a fitness centre.

Are there restaurants at or near Hotel Santika Jemursari Surabaya?

Yes, there's an on-site restaurant, SEKARWANGI RESTAURANT.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Santika Jemursari Surabaya Reviews

Reviews

8.0

Very good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Blijft een mooi hotel met fijne kamers en super personeel! De badkamer is echter wel aan vervanging toe.
Kenneth, 3-night trip

6/10 Good

Heriyanti, 1-night trip

8/10 Very good

Staff hotel service is very good, they responds a customer complaint very well. Good food. They need to upgrade the amenities.
2-night trip

8/10 Very good

Good stay
Hotel is good, clean, breakfast variety is not a lot though.
Lie, 2-night trip

8/10 Very good

Uitstekend ontbijt. Te dicht bij moskee die begint te blèren om 04:15. Dit is wel waardeloos.
3-night trip

10/10 Exceptional

I like santika hotel. Its small hotel but nice, friendly staff and nice food. Staff is ready to help. Breakfast was nice. I will be back next time I go visit surabaya
2-night trip

10/10 Exceptional

Lokasi dan tenpat yg cozy
Menyenangkan, lokasi strategis, kamar nyaman
Andreas nicco, 1-night trip

8/10 Very good

Lency Meity, 2-night trip

8/10 Very good

満足のいく滞在が期待できます
すぐ隣にファストフード店もあり、便利な立地。 ホテルの居室は一般的で問題なし。 フロント脇にビジネスセンターもあり、非常に便利だった。
1-night trip

4/10 Fair

Stayed in Santika for the last 4 years, was good before, but not this year. AC in my room did not work well, worse, started to leak heavily. Ther breakfast was not as good as before. Had dinner in restourant, ordered "kikil soup", given soup full of bone. I cancelled my booking in this hotel for next year.
j, 2-night trip

8/10 Very good

Nice in Jemursari
I enjoyed my stay and the meals served. The staffs were friendly and helpful to interact with. No shopping malls around, though/
Peter, 1-night trip

10/10 Exceptional

Clean and nice hotel. Staff are very nice and helpful. WIFI is fast. Breakfast with alot of variety and delicious. Gulai Kambing is spectacular !! Totally recommended

8/10 Very good

Monica, 2-night trip

8/10 Very good

第二次入住這個飯店
很不錯的飯店 ＣＰ值還可以 可惜沒有吹風機＠＠ 飯店的welcome 奶茶好好喝！！早餐非常豐盛！！
Paul, 1-night trip

6/10 Good

Suasana hotel santika jemur
Staff ramah, suasana kamar sebenarnya ok...cuman sofa berbau, AC kurang dingin
Lency Meity, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

It was Nice stay and breakfast is good
Richard, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

First Time in Santika
the price is good, the hotel facility is ok, but the hotel i stayed had many ants running. this is the bad thing. other is okay, they need to care more about on this,
Paul, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

キレイなホテルです
予約しましたが、着いたのは夜中でした。フロントはちゃんと対応してくれて、部屋の変更も快く応じてくれました。部屋の中は清潔で、ただドライヤーはないのが気になります。
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good deal
As this good price I think is valuable, especially they also offer free breakfast
This review was submitted before 2018 and has not been verified.

6/10 Good

値段相応のホテル
価格に対して、部屋の広さ、清潔感、便利さはまぁまぁのレベル。
This review was submitted before 2018 and has not been verified.

6/10 Good

普通のビジネス用ホテル
普通のビジネスホテルと思えば、特に可も無く、不可もありません。部屋自体も広くありませんし、設備も最低限のものしかありません。朝食はホテルの規模の割には良かったです。
This review was submitted before 2018 and has not been verified.

8/10 Very good

Accessibility from or to Juanda Airport, is certainty and fast
This review was submitted before 2018 and has not been verified.

8/10 Very good

It was a good short stay for a family visit in Surabaya. There are several good local restaurants nearby with easy access to the airport. Parking spot available is very limited, however the hotel staffs are very helpful in helping guests to park with their free valet service.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice Hotel
Stay at this hotel for business purpose, near office location
This review was submitted before 2018 and has not been verified.

8/10 Very good

pleasant stay for business trips
i stayed in Santika Jemursari Surabaya for 4 nights. Overall it was a nice experience, I like the various food for breakfast and the taste was delicious. The room was spacious for a business travellers, the wifi quite qood, the room equipment itself also quite complete. The only dissatisfaction was it smell bad around the bed corner, eventhough the housekeeping staff already helped with spray some air freshener, the smell still there. Hope they will give a little extra attention for cleanliness and bad smell.