At Grupotel Cinco Plazas, near Puerto del Carmen Beach and Pocillos Beach, enjoy a fun-filled getaway with 3 outdoor pools and a children's pool. Relax by the poolside bar or indulge in meals at the on-site restaurant, while staying connected with free in-room WiFi. Guests rave about the helpful staff.
When you stay at Grupotel Cinco Plazas, you'll be within a 15-minute drive of Puerto del Carmen Beach and Playa de Matagorda. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. A poolside bar and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
At a glance
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Property size
230 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
Free off-site parking nearby
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
3 outdoor pools
Internet
Free WiFi
Parking and transport
No on-site parking available
Free off-site parking
Family friendly
Children's pool
Playground
Kitchenette
Fridge
Stovetop
Microwave
Cookware/dishes/utensils
Coffee/tea maker
Electric kettle
Dining
1 restaurant
2 bars/lounges and 1 poolside bar
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Towels provided
Entertainment
Flat-screen TV with digital service
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Low-height worktop and sink
Wheelchair-accessible (with limits)
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Phone
Safe at front desk
Safe (surcharge)
ATM/banking services
24-hour front desk
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
General
230 rooms
Special features
Dining
On-site venue – This restaurant serves breakfast, lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Safes in guest rooms can be used for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Cinco Plazas Apartment PUERTO DEL CARMEN
Cinco Plazas Apartment
Cinco Plazas PUERTO DEL CARMEN
Cinco Plazas
Apartamentos Cinco Plazas
Grupotel Cinco Plazas Tías
Grupotel Cinco Plazas Aparthotel
Grupotel Cinco Plazas Aparthotel Tías
Frequently asked questions
Does Grupotel Cinco Plazas offer free cancellation for a full refund?
Yes, Grupotel Cinco Plazas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Cinco Plazas?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grupotel Cinco Plazas?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Cinco Plazas?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Grupotel Cinco Plazas?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Grupotel Cinco Plazas and nearby?
Grupotel Cinco Plazas has 3 outdoor pools and 2 bars.
Are there restaurants at or near Grupotel Cinco Plazas?
Yes, there's an on-site restaurant.
Does Grupotel Cinco Plazas have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Grupotel Cinco Plazas like?
Grupotel Cinco Plazas is located near Puerto del Carmen Beach, only a short 6-minute walk from Gran Casino de Lanzarote and 20 minutes' walk from Fariones Sports Center.
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Reviews
Grupotel Cinco Plazas Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.4
Amenities
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The pool area was perfect, heated, and well-maintained with plenty of sunbeds available. (10 reviews)
The property is close to the beach and offers a convenient location for a beach getaway. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Apartment
Service staff
Room
Pool
Bed
Walking
Supermarkets
Shower
Beach
Reviews
Verified
10/10 Exceptional
17 Mar 2026
Stayed for two night fir short break , would recommend, clean nice spot not far off front
Robert
Robert, 2-night trip
Verified
8/10 Very good
29 Jan 2026
Clean large apartment in a good location just up from the main strip.
Allan
Allan, 3-night trip
Verified
10/10 Exceptional
25 Dec 2025
Excellent complex, good location in new town, really comfortable modern apartment.
Mark
Mark, 11-night trip
Verified
10/10 Exceptional
9 Nov 2025
Apartment was very clean and staff were very pleasant and obliging .
Aidan
Aidan, 6-night trip
Verified
8/10 Very good
6 Dec 2025
There in november. Lovely and quiet.
Can image in high season, could be manic. Lovely place. Location great.
Just off the main strip
Caroline
Caroline, 7-night trip
Verified
8/10 Very good
4 Apr 2026
Staff on reception not really that friendly and can’t check in till 3pm. Bit late if you arrive early. Clean and practical. No iron and paid 5 euro to rent and never turned up at room.
Catherine
Catherine, 6-night trip
Verified
10/10 Exceptional
27 Sept 2025
Good location
Clean facilities throughout the hotel.
Dawn Michelle
Dawn Michelle, 4-night trip
Verified
8/10 Very good
1 Apr 2025
Clean and spacious apartment. Close to beach and restaurants.
Paul
Paul, 6-night trip
Verified
6/10 Good
1 Feb 2024
Nice hotel with nice staff
Paula
Paula, 7-night trip
Verified
10/10 Exceptional
8 Jun 2025
Great room with a kitchen area. Bed comfortable. Everything you need and super clean!
Hannah
Hannah, 2-night trip
Verified
10/10 Exceptional
20 Dec 2025
Apartments are spacious, clean, and well equipped. Unfortunately there is no heat in the cold winter evenings so we were cold at night. The pool area was nice with entertainment during the day - I really enjoyed the saxophone player. The pool is not heated. The food from the pool bar was good. The hotel is in a good location. A couple of minutes down the hill to the main strip and beach and a couple of minutes up the hill to the bus stop to go to Arrecife or the airport. There is a supermarket next door which is really handy.
Selena
Selena, 3-night trip
Verified
10/10 Exceptional
30 Dec 2023
Stayed here four times now and always fantastic. Really nice and clean with modern feel. Great location.
Joanna
Joanna, 2-night trip
Verified
6/10 Good
31 Jan 2024
Good location
Accommodation suitable for what was needed - good location
Paula
Paula, 7-night trip
Verified
10/10 Exceptional
29 Dec 2024
Lovely big apartment on a very well kept complex. Will definitely stay again. loved being so close to the hypersldino for fresh pastries for breakfast and a few minutes walk down to the strip. Very central location.
Darren
Darren, 6-night trip
Verified
10/10 Exceptional
13 Feb 2025
Enjoyed our stay. The staff were exceptional. The big pool is in need of major repairs
Caroline
Caroline, 7-night trip
Verified
8/10 Very good
3 Jul 2024
Great location
Amazing apartments, very spacious. The location is amazing, just around the corner from all the bars and restaurants. I would definitely book again.
catrina
catrina, 3-night trip
Verified
10/10 Exceptional
24 Nov 2023
Lovely clean spacious apartment in a good location. Very helpful friendly staff.
Diane
Diane, 8-night trip
Verified
8/10 Very good
15 Apr 2025
Overall very good
Not a great location
Pool and appartments over due a refit
Anthony
Anthony, 3-night trip
Verified
10/10 Exceptional
17 Feb 2025
Great hotel
We had a fantastic stay staff couldn’t have been more friendly. Our apartment was cleaned every day. There was a washing machine that included washing powder in the charge. Reception was great on arrival so we will definitely be back. Thank you for a lovely stay
Kelly
Kelly, 14-night trip
Verified
6/10 Good
1 Aug 2025
Pool area could be cleaner , dirty and smelly on a couple of occasions, walkways could be cleaned also . Rooms clean, beds in my room comfortable, bedsheets clean.
Michelle
Michelle, 11-night trip
Verified
8/10 Very good
3 Jun 2025
Great location & well kept. Tiled in pool need to be fixed/replaced. Huge restaurant but don’t seem to want people to use it- no signs with opening times, menus etc- such a pity.
Catherine
Catherine, 9-night trip
Verified
8/10 Very good
28 Dec 2024
Cinco Plazas was in a great location - very walkable to the beach and restaurant area. The staff was great and very friendly. There were lots of amenities- very nice pool area. The breakfast was our favorite - it was delicious and very plentiful! The rooms were very spacious and well equipped for cooking although the furnishings were a little sparse. Overall it was a very good place to stay with easy access to the airport as well as other attractions. I would stay there again. It is a good 3.5 star resort - but no complaints at all!!
Erin
Erin, 5-night trip
Verified
6/10 Good
20 Feb 2025
Cinco plazas was in a great location, friendly staff and average facilities.
Can see why won awards 10-20 years ago but tired now and in need of an upgrade.
Everywhere was very clean.
Parking nearby was not easy.
Fiona
Fiona, 7-night trip
Verified
8/10 Very good
19 Mar 2025
Bit disappointed we could not have late check out. However they had shower room and luggage room. Overall was clean and staff friendly especially the cleaning staff .
Catherine
Catherine, 7-night trip
Verified
8/10 Very good
10 Mar 2025
Great value
Great value appartment. Well equipped and plenty of room.
Parts were a little tired with wear and tear, but to be expected given the price. As with most accommodation in lanzarote you hear your neighbours due to tiled floors and the lack of soft furnishings.