Steigenberger Hotel Downtown Dubai

I like the chain but this one in dubai has a below average service. Unfriendly staff, noisy rooms and small lobby.

Steigenberger chain is amazing as usual, I was very satisfied.

I had the pleasure of staying at this luxurious hotel for my birthday, situated in the heart of Business Bay which is few minutes away from Dubai Mall & Burj Khalifa. The room was spacious and beautifully decorated, the bed was very comfortable with the option of requesting different types of pillows from memory foam to body pillows complimentary from the hotel (gone are the days where you sink deep uncomfortably into hotel pillows), The bathroom was as clean as if you’re the first guest to use it with state of the art amenities and great shower and bathtub. I’ve also enjoyed the several room service meals I’ve tried which were exceptionally good for hotel room service standards. I've also tried the spa facilities, professional massage and relaxing sauna and steam rooms and a useful gym. However, I was not aware that there’s a policy in Dubai where we cannot have more than one “registered” visitor in the room, which seems like a backward and stupid rule by the Dubai Police which meant I wasn’t allowed to have any friends over in my room to spend time with them at the comfort of my own room. I’ve had a bad experience with one of the receptionists (won’t mention his name) who was extremely rude in the way he was explaining this odd rule to me. Overall it was a great experience. Just note that you’re only allowed one guest (or visitor) per booking and you can’t have anyone over even if it’s for a minute. (still mad about it)

All staff were so friendly and accomodating and the hotel itself was so nice! Would definitely reccommend staying here and opting for the breakfast.

We had a lovely stay. Everyone was extremely friendly and helpful, the room was amazing and the breakfast delicious :) I would definitely recommend it to anyone going to Dubai.

Amazing service and incredible value make this hotel a place to stay any time one visits Dubai. I genuinely loved staying here.

Everything about the hotel was very nice. The only problem was that the hotel is not nearby any Metro station hence one had to rely on taxi's. Also not very many restaurants nearby the hotel. However, quality of rooms, service etc was fantastic!

One of the best but make sure to take a room in higher floor bc of the noises during weekend

Over all it was a good experience, room was nice and clean with a nice view of the canal, good location close to Dubai Mall (about 10 to 15 minuets walk ), and also the staff was friendly.

Hotel staff seemed to not know the hotel very well. I asked several staff at different times whether there was another restaurant in the hotel but got the same answer every time. After a gym session, I found another terrace opposite to the gym that we were not aware of (poor signage other than in the elevator). Recommend it for sure specially for their mexican food which was great as it also had a great view of the river. Didn't get a chance to tey the rest! They forgot to clean my room and took them 45 minutes to send someone which was a shame. Locked my minibar which was apparently a mistake as it should have been done for another room. I wasn't even planning on drinking at all and the intrusion late the evening to do so wasn't the best. Overall, the stay was great and staff were courteous and very helpful. Breakfast needs a bit updating but waiters there were very attentive which added to the sharm of the hotel.